TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from Not as easy to use as last year During review of my return I was routed to a Schedule C that had populated from info that i entered in other areas. There was a problem and I couldn't get any assistance to find out how to fix it. Not happy that it was free last year to but was charged $210 to file this year after I did all the work!
Date published: 2021-05-28
Rated 5 out of 5 by from EASY EASY USER FRIENDLY EASY TO UNDERSTAND I LIKE IT ALOT
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is the one. I've used Turbo Tax for years. Each year Turbo Tax becomes more user friendly. My brain is not wired for math; Turbo Tax takes me through step by step. I used the chat function for several issues and it was helpful.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome!! I just entered all my information and the Turbo Tax program computed everything!!
Date published: 2021-05-28
Rated 5 out of 5 by from Fast and Easy Turbo tax takes the guesswork out of the tax experience. I was going to do it on my own but had a change in jobs. I liked Mary, she was professional and told me the next steps. Most of all I did not have to do anything. I uploaded all the documents and that was it.
Date published: 2021-05-28
Rated 4 out of 5 by from This was great! I loved using this service so far so good. The only thing I recommend and why it doesn't get a full 5 stars from me is I would like to be able to request the same tax advisor. Please add this!
Date published: 2021-05-28
Rated 1 out of 5 by from so confusing this program is repetitive. constantly trying to "upgrade" you and the annoying "you are not done yet just one more step you are on your way" crap was so annoying. I inadvertently thought I had filed my taxes TWICE but this stupid program added ANOTHER "wait you are not done yet" and very slow slow slow moving. I think I'm having a stroke.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax helped me out I received much help and good information from my representative.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is Great and wonderful. I enjoyed it. It helped me a lot.
Date published: 2021-05-28
Rated 5 out of 5 by from Margaret was a huge help! I had a very complicated return this year and Margaret walked me thru it and made it very easy. Would recommend her and Turbo Tax's services!
Date published: 2021-05-28
All TurboTax® Offerings Reviews - Page 310
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not as easy to use as last year During review of my return I was routed to a Schedule C that had populated from info that i entered in other areas. There was a problem and I couldn't get any assistance to find out how to fix it. Not happy that it was free last year to but was charged $210 to file this year after I did all the work!
Date published: 2021-05-28
Rated 5 out of 5 by from EASY EASY USER FRIENDLY EASY TO UNDERSTAND I LIKE IT ALOT
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is the one. I've used Turbo Tax for years. Each year Turbo Tax becomes more user friendly. My brain is not wired for math; Turbo Tax takes me through step by step. I used the chat function for several issues and it was helpful.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Easy and Awesome!! I just entered all my information and the Turbo Tax program computed everything!!
Date published: 2021-05-28
Rated 5 out of 5 by from Fast and Easy Turbo tax takes the guesswork out of the tax experience. I was going to do it on my own but had a change in jobs. I liked Mary, she was professional and told me the next steps. Most of all I did not have to do anything. I uploaded all the documents and that was it.
Date published: 2021-05-28
Rated 4 out of 5 by from This was great! I loved using this service so far so good. The only thing I recommend and why it doesn't get a full 5 stars from me is I would like to be able to request the same tax advisor. Please add this!
Date published: 2021-05-28
Rated 1 out of 5 by from so confusing this program is repetitive. constantly trying to "upgrade" you and the annoying "you are not done yet just one more step you are on your way" crap was so annoying. I inadvertently thought I had filed my taxes TWICE but this stupid program added ANOTHER "wait you are not done yet" and very slow slow slow moving. I think I'm having a stroke.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax helped me out I received much help and good information from my representative.
Date published: 2021-05-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is Great and wonderful. I enjoyed it. It helped me a lot.
Date published: 2021-05-28
Rated 5 out of 5 by from Margaret was a huge help! I had a very complicated return this year and Margaret walked me thru it and made it very easy. Would recommend her and Turbo Tax's services!
Date published: 2021-05-28
All TurboTax® Offerings Reviews - Page 310