TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent Full Service Package At first, I was hesitant to use TT. I could have gone with my previous online CPA, found on Upwork who had a ton of reviews, but the cost was prohibitive. I opted for the full service and am glad I did. It was worth it with the complicated ex-pat situation I'm in. Overall, Timothy S. was the reason for this review. I can't stress enough how customers are first. He is friendly and most importantly very thorough with his answers and provides a lot of feedback and level sets you on things that can go way over someone's head. I wish there was a review for the app as there are some things I'd like to share, but won't discuss it here. Just minor UX/UI improvements. Other than that, great job, Tim! I hope we get to work together next year!
Date published: 2022-09-22
Rated 5 out of 5 by from Excellent! The best, with guidance and best customer service.
Date published: 2022-09-21
Rated 4 out of 5 by from Turbo Tax made filing my taxes much easier. Even though it was easier to file, i had a couple of problems (Schedule E), but the two representatives I contacted to help me, were great. (Especially Felica). and you saved me more money than if I did it on my own. Thanks.
Date published: 2022-09-21
Rated 5 out of 5 by from TurboTax is the only tax software I trust! I've been using TurboTax for over 10 years, and there is no other service I trust more with my information and to protect me against mistakes. They save me all sorts of money, and their experts are very knowledgeable and helpful. I don't leave a lot of product reviews, but I love being able to do my own taxes with TurboTax. Thanks Intuit!
Date published: 2022-09-21
Rated 5 out of 5 by from quick & easy! First time filing & turbo tax program was so user friendly it made doing my taxes a breeze!
Date published: 2022-09-21
Rated 4 out of 5 by from Turbo Tax Works Welll☺️ Helpful processes through filing and Tax Expert was amazing!
Date published: 2022-09-21
Rated 3 out of 5 by from Partner Tax Reporting for a Schedule K1 is weak Turbo Tax Home & Business product does not support all of the required forms for a partner in a partnership, to report for an individual tax filing. When in forms mode, at times the product would prevent the entry until you found the worksheet for entry. The worst part is there was no help system prompt to provide guidance to the required worksheet. The help system did not provide any jump to for some of my queries.
Date published: 2022-09-21
Rated 5 out of 5 by from PERFECT, SMOOTH EXPERT WAS GREAT. VERY INFORMATIVE. EASY TO TALK TOO
Date published: 2022-09-21
Rated 5 out of 5 by from Very smooth and easy to use I had a very good experience with my live expert. He was responsive, communicated very clearly and made the whole process smooth from start to finish.
Date published: 2022-09-21
Rated 5 out of 5 by from Great Great- more transparency when going to free to fee wd be appreciated
Date published: 2022-09-21
All TurboTax® Offerings Reviews - Page 307
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Full Service Package At first, I was hesitant to use TT. I could have gone with my previous online CPA, found on Upwork who had a ton of reviews, but the cost was prohibitive. I opted for the full service and am glad I did. It was worth it with the complicated ex-pat situation I'm in. Overall, Timothy S. was the reason for this review. I can't stress enough how customers are first. He is friendly and most importantly very thorough with his answers and provides a lot of feedback and level sets you on things that can go way over someone's head. I wish there was a review for the app as there are some things I'd like to share, but won't discuss it here. Just minor UX/UI improvements. Other than that, great job, Tim! I hope we get to work together next year!
Date published: 2022-09-22
Rated 5 out of 5 by from Excellent! The best, with guidance and best customer service.
Date published: 2022-09-21
Rated 4 out of 5 by from Turbo Tax made filing my taxes much easier. Even though it was easier to file, i had a couple of problems (Schedule E), but the two representatives I contacted to help me, were great. (Especially Felica). and you saved me more money than if I did it on my own. Thanks.
Date published: 2022-09-21
Rated 5 out of 5 by from TurboTax is the only tax software I trust! I've been using TurboTax for over 10 years, and there is no other service I trust more with my information and to protect me against mistakes. They save me all sorts of money, and their experts are very knowledgeable and helpful. I don't leave a lot of product reviews, but I love being able to do my own taxes with TurboTax. Thanks Intuit!
Date published: 2022-09-21
Rated 5 out of 5 by from quick & easy! First time filing & turbo tax program was so user friendly it made doing my taxes a breeze!
Date published: 2022-09-21
Rated 4 out of 5 by from Turbo Tax Works Welll☺️ Helpful processes through filing and Tax Expert was amazing!
Date published: 2022-09-21
Rated 3 out of 5 by from Partner Tax Reporting for a Schedule K1 is weak Turbo Tax Home & Business product does not support all of the required forms for a partner in a partnership, to report for an individual tax filing. When in forms mode, at times the product would prevent the entry until you found the worksheet for entry. The worst part is there was no help system prompt to provide guidance to the required worksheet. The help system did not provide any jump to for some of my queries.
Date published: 2022-09-21
Rated 5 out of 5 by from PERFECT, SMOOTH EXPERT WAS GREAT. VERY INFORMATIVE. EASY TO TALK TOO
Date published: 2022-09-21
Rated 5 out of 5 by from Very smooth and easy to use I had a very good experience with my live expert. He was responsive, communicated very clearly and made the whole process smooth from start to finish.
Date published: 2022-09-21
Rated 5 out of 5 by from Great Great- more transparency when going to free to fee wd be appreciated
Date published: 2022-09-21
All TurboTax® Offerings Reviews - Page 307