TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Math Errors on Form 7203 Columns did not total correctly on Form 7203 Part II. Items in the Debt Column did not sum over to the Total column. The form was locked and would not let me enter the information directly because it was a calculated field. However, the error checker would spot the error and would not let me continue until I deleted important information that should have been submitted to IRS. Very sloppy! I wasted about 8 hours trying to get the total entered including deleting my K-1 and re-entering everything a second time. Each year I find more mistakes, or the program asks for information it should have from the prior year. There is no advantage to keep using the program.
Date published: 2022-09-27
Rated 5 out of 5 by from Fast, easy and reliable Turbo Tax is easy to understand, all resourcess are available , very easy to go through.
Date published: 2022-09-27
Rated 4 out of 5 by from Great Work Made it really fast and great help. Looking to make it my new home.
Date published: 2022-09-27
Rated 5 out of 5 by from GOT IT FILED IT WAS EASY. THANKS IM GLAD I GOT IT DONE AND THAT IM GETTING A REFUND. AND I DO NOT HAVE TO PAY.
Date published: 2022-09-27
Rated 5 out of 5 by from Turbo Tax is awesome. i enjoyed and saved some $$. Turbo Tax experts are great and very supportive. I don't remember their name.
Date published: 2022-09-27
Rated 5 out of 5 by from Highly Recommended! My Rep was knowledgable and attentive and patient. Highly recommend this service.
Date published: 2022-09-27
Rated 2 out of 5 by from Quick to take your money any way they can :) I used the wrong filing plan and asked to switch plans. They won't give you a refund for using the wrong plan.
Date published: 2022-09-27
Rated 5 out of 5 by from Very Helpul My tax expert was helpful and courteous. Thank you!
Date published: 2022-09-27
Rated 5 out of 5 by from 2021 taxes I hate doing taxes, however my tax expert was Erika M, who is very knowledgeable. She not only completed my taxes with me, she engaged in conversation along with completeing my taxes, which made for a very pleasant tax preparation. I look for ward to catching her again next year!
Date published: 2022-09-26
Rated 4 out of 5 by from TURBO TAX IT WAS SIMPLE AND EASY. WALKED ME THROUGH IN EVERY STEP
Date published: 2022-09-26
All TurboTax® Offerings Reviews - Page 299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Math Errors on Form 7203 Columns did not total correctly on Form 7203 Part II. Items in the Debt Column did not sum over to the Total column. The form was locked and would not let me enter the information directly because it was a calculated field. However, the error checker would spot the error and would not let me continue until I deleted important information that should have been submitted to IRS. Very sloppy! I wasted about 8 hours trying to get the total entered including deleting my K-1 and re-entering everything a second time. Each year I find more mistakes, or the program asks for information it should have from the prior year. There is no advantage to keep using the program.
Date published: 2022-09-27
Rated 5 out of 5 by from Fast, easy and reliable Turbo Tax is easy to understand, all resourcess are available , very easy to go through.
Date published: 2022-09-27
Rated 4 out of 5 by from Great Work Made it really fast and great help. Looking to make it my new home.
Date published: 2022-09-27
Rated 5 out of 5 by from GOT IT FILED IT WAS EASY. THANKS IM GLAD I GOT IT DONE AND THAT IM GETTING A REFUND. AND I DO NOT HAVE TO PAY.
Date published: 2022-09-27
Rated 5 out of 5 by from Turbo Tax is awesome. i enjoyed and saved some $$. Turbo Tax experts are great and very supportive. I don't remember their name.
Date published: 2022-09-27
Rated 5 out of 5 by from Highly Recommended! My Rep was knowledgable and attentive and patient. Highly recommend this service.
Date published: 2022-09-27
Rated 2 out of 5 by from Quick to take your money any way they can :) I used the wrong filing plan and asked to switch plans. They won't give you a refund for using the wrong plan.
Date published: 2022-09-27
Rated 5 out of 5 by from Very Helpul My tax expert was helpful and courteous. Thank you!
Date published: 2022-09-27
Rated 5 out of 5 by from 2021 taxes I hate doing taxes, however my tax expert was Erika M, who is very knowledgeable. She not only completed my taxes with me, she engaged in conversation along with completeing my taxes, which made for a very pleasant tax preparation. I look for ward to catching her again next year!
Date published: 2022-09-26
Rated 4 out of 5 by from TURBO TAX IT WAS SIMPLE AND EASY. WALKED ME THROUGH IN EVERY STEP
Date published: 2022-09-26
All TurboTax® Offerings Reviews - Page 299