TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TURBO TAX IT WAS SIMPLE AND EASY. WALKED ME THROUGH IN EVERY STEP
Date published: 2022-09-26
Rated 5 out of 5 by from good tool easy to use ! i always file with turbo tax. It makes it easy
Date published: 2022-09-26
Rated 5 out of 5 by from Turbo Tax customer support was great Customer service was very helpful and patient. Figured out the problem and was able to lead me thru e-filing for federal and state.
Date published: 2022-09-26
Rated 5 out of 5 by from great to work with very easy and very helpful, i even had to ask for help with the chat portion and someone eventally called me.
Date published: 2022-09-26
Rated 5 out of 5 by from Great product! Extremely easy to use. This was my first time and all the explanations were clear
Date published: 2022-09-26
Rated 3 out of 5 by from First year I have had an issue but it was stressfu I attempted to efile my return but I had added my cell phone number and it knocked it out. The problem was that I attempted this multiple times without an error message. It said that it had transmitted but when I came back to check it, it had not efiled. And I did not figure out what was wrong until I looked at Turbotax questions and finally found where international located filers were having issues. So I deleted my cell phone number and of course it went right through without a problem. I have used Turbotax for 11 years without a problem so I will probably come back for the 2022 return but I'm very disappointed in the lack of error message and good help in the program. I'm also not happy with the difficulty finding the "Jump to feature" in Help or topics because they make it difficult. I don't need to call the help line for items I know should go to a certain form, but can't get TT to take me there.
Date published: 2022-09-26
Rated 5 out of 5 by from TB is awesome! Always easy & greatly appreciate that:) ill always feel confident that my taxes will be done efficiently:)
Date published: 2022-09-26
Rated 5 out of 5 by from TurboTax Is Great TurboTax is great. It is the best app that i have used.
Date published: 2022-09-26
Rated 5 out of 5 by from 2020 I went very well. Joseph was great and was very help and professional! Thanks Kurt
Date published: 2022-09-26
Rated 4 out of 5 by from Good Good and alright I like it aloote kikimalone399C$&
Date published: 2022-09-26
All TurboTax® Offerings Reviews - Page 297
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX IT WAS SIMPLE AND EASY. WALKED ME THROUGH IN EVERY STEP
Date published: 2022-09-26
Rated 5 out of 5 by from good tool easy to use ! i always file with turbo tax. It makes it easy
Date published: 2022-09-26
Rated 5 out of 5 by from Turbo Tax customer support was great Customer service was very helpful and patient. Figured out the problem and was able to lead me thru e-filing for federal and state.
Date published: 2022-09-26
Rated 5 out of 5 by from great to work with very easy and very helpful, i even had to ask for help with the chat portion and someone eventally called me.
Date published: 2022-09-26
Rated 5 out of 5 by from Great product! Extremely easy to use. This was my first time and all the explanations were clear
Date published: 2022-09-26
Rated 3 out of 5 by from First year I have had an issue but it was stressfu I attempted to efile my return but I had added my cell phone number and it knocked it out. The problem was that I attempted this multiple times without an error message. It said that it had transmitted but when I came back to check it, it had not efiled. And I did not figure out what was wrong until I looked at Turbotax questions and finally found where international located filers were having issues. So I deleted my cell phone number and of course it went right through without a problem. I have used Turbotax for 11 years without a problem so I will probably come back for the 2022 return but I'm very disappointed in the lack of error message and good help in the program. I'm also not happy with the difficulty finding the "Jump to feature" in Help or topics because they make it difficult. I don't need to call the help line for items I know should go to a certain form, but can't get TT to take me there.
Date published: 2022-09-26
Rated 5 out of 5 by from TB is awesome! Always easy & greatly appreciate that:) ill always feel confident that my taxes will be done efficiently:)
Date published: 2022-09-26
Rated 5 out of 5 by from TurboTax Is Great TurboTax is great. It is the best app that i have used.
Date published: 2022-09-26
Rated 5 out of 5 by from 2020 I went very well. Joseph was great and was very help and professional! Thanks Kurt
Date published: 2022-09-26
Rated 4 out of 5 by from Good Good and alright I like it aloote kikimalone399C$&
Date published: 2022-09-26
All TurboTax® Offerings Reviews - Page 297