TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TT is average #1. There used to be, last year, trained live help available. I think that was advertised on this 2021 version. I couldn't find trained support live chat or live phone. Pretty aggravating. #2. The program did not bring forward last year's return data on Sched C car depreciation. It claimed that would happen. Again aggravating. The overall visual lay out is not great.
Date published: 2022-09-30
Rated 5 out of 5 by from Amazing Easy to follow and very convenient, very grateful for this website
Date published: 2022-09-30
Rated 5 out of 5 by from Thankful! wobnderful service! Awesome service and Great Product! Great Agent representatives!
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax did not explain how it arrived at a figu I did a tax return for my friend. He had all 1099 income. We arrived at a refund of $3337, however, IRS indicates he must pay 85% on his SS. I have studied your SS Worksheet, which arrives at a lesser amount than 85% of his SS being taxable, and I cannot understand why your program arrives at a lesser amount. How do I get an explanation of this ?
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is Great Filing was Simple to navigate, Direct in application and Easy to negotiate.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo tax is awesome! Good service! And the help I recieved was top notch!
Date published: 2022-09-30
Rated 5 out of 5 by from Pretty easy and straightforward I did this on the sky at work and it just picks up egret you left off
Date published: 2022-09-30
Rated 1 out of 5 by from TURBOTAX is very buggy and not user friendly No Import for 1099 information Not able to switch from Enter Summary 1099 to Enter 1099 transaction details once Summary was chosen. Program shut down when I tried to save completed Return to PDF for printing and records Shut down repeatedly! I will never use this version of TurboTax again and will advise everyone I know to not use this program. Also, charged extra $55 for State - And no support available unless ones signs up for Extra Service for Extra money
Date published: 2022-09-30
Rated 5 out of 5 by from Well done TurboTax! Quick and easy! This service was well worth it and saved me 1000s of $. Literally 50k after I had a complicated tax year. Worth the $400 investment of time and money.
Date published: 2022-09-30
Rated 5 out of 5 by from Thanks for all the help! I procrastinate and TurboTax saved the day! I wouldn't have been able to do it on my own.
Date published: 2022-09-30
All TurboTax® Offerings Reviews - Page 286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TT is average #1. There used to be, last year, trained live help available. I think that was advertised on this 2021 version. I couldn't find trained support live chat or live phone. Pretty aggravating. #2. The program did not bring forward last year's return data on Sched C car depreciation. It claimed that would happen. Again aggravating. The overall visual lay out is not great.
Date published: 2022-09-30
Rated 5 out of 5 by from Amazing Easy to follow and very convenient, very grateful for this website
Date published: 2022-09-30
Rated 5 out of 5 by from Thankful! wobnderful service! Awesome service and Great Product! Great Agent representatives!
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax did not explain how it arrived at a figu I did a tax return for my friend. He had all 1099 income. We arrived at a refund of $3337, however, IRS indicates he must pay 85% on his SS. I have studied your SS Worksheet, which arrives at a lesser amount than 85% of his SS being taxable, and I cannot understand why your program arrives at a lesser amount. How do I get an explanation of this ?
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is Great Filing was Simple to navigate, Direct in application and Easy to negotiate.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo tax is awesome! Good service! And the help I recieved was top notch!
Date published: 2022-09-30
Rated 5 out of 5 by from Pretty easy and straightforward I did this on the sky at work and it just picks up egret you left off
Date published: 2022-09-30
Rated 1 out of 5 by from TURBOTAX is very buggy and not user friendly No Import for 1099 information Not able to switch from Enter Summary 1099 to Enter 1099 transaction details once Summary was chosen. Program shut down when I tried to save completed Return to PDF for printing and records Shut down repeatedly! I will never use this version of TurboTax again and will advise everyone I know to not use this program. Also, charged extra $55 for State - And no support available unless ones signs up for Extra Service for Extra money
Date published: 2022-09-30
Rated 5 out of 5 by from Well done TurboTax! Quick and easy! This service was well worth it and saved me 1000s of $. Literally 50k after I had a complicated tax year. Worth the $400 investment of time and money.
Date published: 2022-09-30
Rated 5 out of 5 by from Thanks for all the help! I procrastinate and TurboTax saved the day! I wouldn't have been able to do it on my own.
Date published: 2022-09-30
All TurboTax® Offerings Reviews - Page 286