TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbotax Stinks Turbotax's software created an incorrect refund amount for 2020, which had to be corrected. As a result, the numbers needed to file this year in their system do not match my transcript. Everything is screwed up, and in order to print this year's info to mail it off since I am unale to file electronically, I have to pay $200 even though TT has done zero for me
Date published: 2022-10-05
Rated 5 out of 5 by from Turbo Tax Easy and painless way to submit taxes. I have my son using it as well
Date published: 2022-10-05
Rated 1 out of 5 by from TurboTax is not awesome but a big failure This is the last year I'm using TurboTax. It's over priced and they don't work with you at all.
Date published: 2022-10-05
Rated 4 out of 5 by from got it had alot of problems trying to input wages under IRS notice 2014-7. I was finally able to reach turbotax service and did get an email explanation. I also checked the IRS web site to determine the entry lines on the 1040 form. I entered amounts not quite in the right form lines. I finally got it right.
Date published: 2022-10-05
Rated 2 out of 5 by from Some of my 2020 data did not move to 2021 return Quite a bit of info did not move from my 2020 to my 2021 return even though I imported the 2020 info from within Turbo Tax 2021. I had to redo investment properties, depreciation, etc. Very frustrating.
Date published: 2022-10-05
Rated 5 out of 5 by from Turbo tax is great and the receptionist is great I needed help and the receptionist who help made it so easy
Date published: 2022-10-05
Rated 5 out of 5 by from Turbotax is great Good experience with Turbotax Normally I used to have accountant for tax return but this time I have used the Turbotax, that's easy way and efficient way for you are going to do tax return
Date published: 2022-10-05
Rated 5 out of 5 by from awsome program I have always had a Great experience using Turbo Tax
Date published: 2022-10-05
Rated 1 out of 5 by from very disappointed at turbo tax had wasted more than 20 hours on importing etrade record into turbo tax with no avail. I have less than 10,000 transactions, which is turboTax's limit, but I still cannot get my tax record imported. called turbotax numerous times and was sent to different reps, nothing productive ever comes out of the calls. I have been using turboTax for over 20 years but I may switch next year.
Date published: 2022-10-05
Rated 5 out of 5 by from Great app for standard dections I like user friendly interface, also help center is amazing.
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 262
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax Stinks Turbotax's software created an incorrect refund amount for 2020, which had to be corrected. As a result, the numbers needed to file this year in their system do not match my transcript. Everything is screwed up, and in order to print this year's info to mail it off since I am unale to file electronically, I have to pay $200 even though TT has done zero for me
Date published: 2022-10-05
Rated 5 out of 5 by from Turbo Tax Easy and painless way to submit taxes. I have my son using it as well
Date published: 2022-10-05
Rated 1 out of 5 by from TurboTax is not awesome but a big failure This is the last year I'm using TurboTax. It's over priced and they don't work with you at all.
Date published: 2022-10-05
Rated 4 out of 5 by from got it had alot of problems trying to input wages under IRS notice 2014-7. I was finally able to reach turbotax service and did get an email explanation. I also checked the IRS web site to determine the entry lines on the 1040 form. I entered amounts not quite in the right form lines. I finally got it right.
Date published: 2022-10-05
Rated 2 out of 5 by from Some of my 2020 data did not move to 2021 return Quite a bit of info did not move from my 2020 to my 2021 return even though I imported the 2020 info from within Turbo Tax 2021. I had to redo investment properties, depreciation, etc. Very frustrating.
Date published: 2022-10-05
Rated 5 out of 5 by from Turbo tax is great and the receptionist is great I needed help and the receptionist who help made it so easy
Date published: 2022-10-05
Rated 5 out of 5 by from Turbotax is great Good experience with Turbotax Normally I used to have accountant for tax return but this time I have used the Turbotax, that's easy way and efficient way for you are going to do tax return
Date published: 2022-10-05
Rated 5 out of 5 by from awsome program I have always had a Great experience using Turbo Tax
Date published: 2022-10-05
Rated 1 out of 5 by from very disappointed at turbo tax had wasted more than 20 hours on importing etrade record into turbo tax with no avail. I have less than 10,000 transactions, which is turboTax's limit, but I still cannot get my tax record imported. called turbotax numerous times and was sent to different reps, nothing productive ever comes out of the calls. I have been using turboTax for over 20 years but I may switch next year.
Date published: 2022-10-05
Rated 5 out of 5 by from Great app for standard dections I like user friendly interface, also help center is amazing.
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 262