TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Quick and Easy Cheryl at Turbo tax made this as quick and easy as possible. It was like talking to a friend while she handled the most dreaded task of the year for you.
Date published: 2022-10-06
Rated 5 out of 5 by from great software This software is great and I have used it for years. I would say more clarity in the explanation comments would be helpful.
Date published: 2022-10-06
Rated 4 out of 5 by from awesomesauce very easy to navigate. didn't take a lot of time to complete
Date published: 2022-10-06
Rated 5 out of 5 by from Great program, intuituve I've been using this product for years. It's the only product I would use for doing my own taxex
Date published: 2022-10-06
Rated 5 out of 5 by from Sweet Easy and convenient. Very understandable and not time consuming! Took like 10 minutes!
Date published: 2022-10-06
Rated 4 out of 5 by from Turbo tax is good some times it skips important questions not very intuitive
Date published: 2022-10-06
Rated 3 out of 5 by from Helpful but somewhat expensive. They helped me file my return but charged more fees after the fact. I am glad to get it done though and getting the return within 28 days is nice.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo Tax is so easy to use. I've been using it for many years.
Date published: 2022-10-05
Rated 1 out of 5 by from Endless Loop Refused to e-file my NJ state tax return, after I paid $25 to do so, because the software would not accept that a cayman island partnership does NOT have a zip code.
Date published: 2022-10-05
Rated 1 out of 5 by from I'm Looking for New Software Next Year I'm irate. There is TurboTax commuted field on form 1116 I think is wrong and I spent hours trying to figure out the computation. TT resources, e.g., data source, about and help didn't help. So, I called TT tech support. I talked to a very nice guy; he spent well over an hour with me. He couldn't figure out how the number was calculated. He said the only thing he could do was request, from his supervisor, that I be transferred to a tax specialist. The supervisor said only if I upgraded my purchase for $100 fee. The analyst and his supervisor both understood my question was software related and not tax oriented. Given Intuit's 100% accuracy calculation guarantee, I filed my return with the presumed error. I am also looking for new tax software with technical support.
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy Cheryl at Turbo tax made this as quick and easy as possible. It was like talking to a friend while she handled the most dreaded task of the year for you.
Date published: 2022-10-06
Rated 5 out of 5 by from great software This software is great and I have used it for years. I would say more clarity in the explanation comments would be helpful.
Date published: 2022-10-06
Rated 4 out of 5 by from awesomesauce very easy to navigate. didn't take a lot of time to complete
Date published: 2022-10-06
Rated 5 out of 5 by from Great program, intuituve I've been using this product for years. It's the only product I would use for doing my own taxex
Date published: 2022-10-06
Rated 5 out of 5 by from Sweet Easy and convenient. Very understandable and not time consuming! Took like 10 minutes!
Date published: 2022-10-06
Rated 4 out of 5 by from Turbo tax is good some times it skips important questions not very intuitive
Date published: 2022-10-06
Rated 3 out of 5 by from Helpful but somewhat expensive. They helped me file my return but charged more fees after the fact. I am glad to get it done though and getting the return within 28 days is nice.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo Tax is so easy to use. I've been using it for many years.
Date published: 2022-10-05
Rated 1 out of 5 by from Endless Loop Refused to e-file my NJ state tax return, after I paid $25 to do so, because the software would not accept that a cayman island partnership does NOT have a zip code.
Date published: 2022-10-05
Rated 1 out of 5 by from I'm Looking for New Software Next Year I'm irate. There is TurboTax commuted field on form 1116 I think is wrong and I spent hours trying to figure out the computation. TT resources, e.g., data source, about and help didn't help. So, I called TT tech support. I talked to a very nice guy; he spent well over an hour with me. He couldn't figure out how the number was calculated. He said the only thing he could do was request, from his supervisor, that I be transferred to a tax specialist. The supervisor said only if I upgraded my purchase for $100 fee. The analyst and his supervisor both understood my question was software related and not tax oriented. Given Intuit's 100% accuracy calculation guarantee, I filed my return with the presumed error. I am also looking for new tax software with technical support.
Date published: 2022-10-05
All TurboTax® Offerings Reviews - Page 259