TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from another good year I've used turbotax since 1986. this year's program was easier than the last couple of years. the import feature worked flawlessly for my return but could not function for another's. not sure why. I file 5 returns each year for myself and others. the premier addition works.
Date published: 2023-03-28
Rated 5 out of 5 by from Agent was outstanding The agent was outstanding and provided great customer service
Date published: 2023-03-28
Rated 5 out of 5 by from Formerly Difficult, Now Easy, Annual Event The Turbo Tax system lead me logically and smoothly through each step of the federal and state filing process.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is great to use The product is fantastic I have used it for over 15 years and it is a great product
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to use. I have been using Turbo Tax for years. At age 83, itmakes filing much easier.
Date published: 2023-03-28
Rated 5 out of 5 by from Taxes An understandable process, made easy for simple people (like myself) to complete the annual mandate.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is so easy to use The Turbo Tax format and questions is easy to use, follow and understand
Date published: 2023-03-28
Rated 3 out of 5 by from AAAAAY NOT A LOT OF MESSAGING OR PROMPTING AROUND WHERE I WAS FROM LAST YEAR TO THIS YEAR. LOTS OF HAVING TO HUNT FOR WHERE TO CLICK AND WOULD LIKE THIS TO BE MORE STREAMLINED.
Date published: 2023-03-28
Rated 1 out of 5 by from Predatory and overpriced TurboTax lobbies the US government to keep people dependent on its paid software. If there were an easier alternative I'd use it, but my anger at TurboTax isn't worth wasting hours of my time doing it myself, so here we are.
Date published: 2023-03-28
Rated 1 out of 5 by from Absolute Trash Every year I have to wade through multiple tech support calls to file my taxes through this horrible and buggy system. This year I spent many hours and a minimum of 7 phone calls trying to fix payment glitches just so that they will take my money and file my taxes. I am a full time student and don't even have complicated taxes! But thanks to the tax preparation software corporate lobby, they don't have any incentive to improve user experience and continue to overcharge for awful services. Working with a service representative named Nzinga was the only bright spot of this whole ordeal.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 258
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from another good year I've used turbotax since 1986. this year's program was easier than the last couple of years. the import feature worked flawlessly for my return but could not function for another's. not sure why. I file 5 returns each year for myself and others. the premier addition works.
Date published: 2023-03-28
Rated 5 out of 5 by from Agent was outstanding The agent was outstanding and provided great customer service
Date published: 2023-03-28
Rated 5 out of 5 by from Formerly Difficult, Now Easy, Annual Event The Turbo Tax system lead me logically and smoothly through each step of the federal and state filing process.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is great to use The product is fantastic I have used it for over 15 years and it is a great product
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to use. I have been using Turbo Tax for years. At age 83, itmakes filing much easier.
Date published: 2023-03-28
Rated 5 out of 5 by from Taxes An understandable process, made easy for simple people (like myself) to complete the annual mandate.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is so easy to use The Turbo Tax format and questions is easy to use, follow and understand
Date published: 2023-03-28
Rated 3 out of 5 by from AAAAAY NOT A LOT OF MESSAGING OR PROMPTING AROUND WHERE I WAS FROM LAST YEAR TO THIS YEAR. LOTS OF HAVING TO HUNT FOR WHERE TO CLICK AND WOULD LIKE THIS TO BE MORE STREAMLINED.
Date published: 2023-03-28
Rated 1 out of 5 by from Predatory and overpriced TurboTax lobbies the US government to keep people dependent on its paid software. If there were an easier alternative I'd use it, but my anger at TurboTax isn't worth wasting hours of my time doing it myself, so here we are.
Date published: 2023-03-28
Rated 1 out of 5 by from Absolute Trash Every year I have to wade through multiple tech support calls to file my taxes through this horrible and buggy system. This year I spent many hours and a minimum of 7 phone calls trying to fix payment glitches just so that they will take my money and file my taxes. I am a full time student and don't even have complicated taxes! But thanks to the tax preparation software corporate lobby, they don't have any incentive to improve user experience and continue to overcharge for awful services. Working with a service representative named Nzinga was the only bright spot of this whole ordeal.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 258