TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY, FAST, EDUCATIONAL. STRONGLY RECOMMEND ANYONE TO USE IT
Date published: 2022-10-07
Rated 5 out of 5 by from I recommend live premier It was a pretty easy experience, however, I had started doing the online version myself, and I wish I could have transferred the work I already did to the full service version. I didn't like having to pay more, and doing the work again . Our agent did help us quite a bit, and we wouldn't have known how to do it ourselves without him. I do recommend the product.
Date published: 2022-10-07
Rated 2 out of 5 by from Turbotax gets worse each year - barely 2 stars Spent 8 hours trying to clean up errors and manually input data that Turbotax felt it just had to have. Unable to download K-1s. Conflict between Fed return generated data and State return dialogue which led to incorrect calculation over stating tax due. K-3s next year will be a disaster.
Date published: 2022-10-07
Rated 5 out of 5 by from Awsome Excellent reminders from TurboTax and easy filing.
Date published: 2022-10-07
Rated 5 out of 5 by from Thank you for what you do This year I am not able to purchase plus or any other option of TurboTax, so, thank you for providing a free experience. I’m hoping there is not catch to it, and would recommend adding a free will donation at the end of the free edition; maybe all someone could give is $1 and they’d be willing to do so. Anyways- thank you TurboTax team.
Date published: 2022-10-07
Rated 1 out of 5 by from Overpriced. Tax preparation is a scam It's stupid that I have to pay $96 to file a return with information that the IRS already has.
Date published: 2022-10-07
Rated 5 out of 5 by from Great Service Excellent customer service! Doe did a wonderful job of walking through the steps.
Date published: 2022-10-07
Rated 5 out of 5 by from TurboTax & the Live experts are great Sold a rental property in 2021 and my return was especially complex. I needed help on multiple occasions. Each of the experts were VERY helpful. Fortunately, I have used TurboTax for several years and it tracked all of my previous capital losses, previous disallowed passive losses, and depreciation. Without TurboTax I would have had to dig out all my old tax returns going back to 2009.
Date published: 2022-10-07
Rated 5 out of 5 by from Turbo tax This experience was seamless and that pain staking hesitation to do taxes now makes me not hesitant the next time. The experts at turbo tax where great and their expertise, patience and support was incredible. Will be using in the future.
Date published: 2022-10-07
Rated 5 out of 5 by from Amazing Service! I spoke with two individuals at length who were very understanding and supportive. I was anticipating far less of an experience, and they got the job done in one session. Karri is an angel!
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 252
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY, FAST, EDUCATIONAL. STRONGLY RECOMMEND ANYONE TO USE IT
Date published: 2022-10-07
Rated 5 out of 5 by from I recommend live premier It was a pretty easy experience, however, I had started doing the online version myself, and I wish I could have transferred the work I already did to the full service version. I didn't like having to pay more, and doing the work again . Our agent did help us quite a bit, and we wouldn't have known how to do it ourselves without him. I do recommend the product.
Date published: 2022-10-07
Rated 2 out of 5 by from Turbotax gets worse each year - barely 2 stars Spent 8 hours trying to clean up errors and manually input data that Turbotax felt it just had to have. Unable to download K-1s. Conflict between Fed return generated data and State return dialogue which led to incorrect calculation over stating tax due. K-3s next year will be a disaster.
Date published: 2022-10-07
Rated 5 out of 5 by from Awsome Excellent reminders from TurboTax and easy filing.
Date published: 2022-10-07
Rated 5 out of 5 by from Thank you for what you do This year I am not able to purchase plus or any other option of TurboTax, so, thank you for providing a free experience. I’m hoping there is not catch to it, and would recommend adding a free will donation at the end of the free edition; maybe all someone could give is $1 and they’d be willing to do so. Anyways- thank you TurboTax team.
Date published: 2022-10-07
Rated 1 out of 5 by from Overpriced. Tax preparation is a scam It's stupid that I have to pay $96 to file a return with information that the IRS already has.
Date published: 2022-10-07
Rated 5 out of 5 by from Great Service Excellent customer service! Doe did a wonderful job of walking through the steps.
Date published: 2022-10-07
Rated 5 out of 5 by from TurboTax & the Live experts are great Sold a rental property in 2021 and my return was especially complex. I needed help on multiple occasions. Each of the experts were VERY helpful. Fortunately, I have used TurboTax for several years and it tracked all of my previous capital losses, previous disallowed passive losses, and depreciation. Without TurboTax I would have had to dig out all my old tax returns going back to 2009.
Date published: 2022-10-07
Rated 5 out of 5 by from Turbo tax This experience was seamless and that pain staking hesitation to do taxes now makes me not hesitant the next time. The experts at turbo tax where great and their expertise, patience and support was incredible. Will be using in the future.
Date published: 2022-10-07
Rated 5 out of 5 by from Amazing Service! I spoke with two individuals at length who were very understanding and supportive. I was anticipating far less of an experience, and they got the job done in one session. Karri is an angel!
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 252