TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Review Good product but seems to have issues with AGI and efiling
Date published: 2022-10-08
Rated 5 out of 5 by from 2021 RETURN EASY USING PROGRAM = I USE IT EVERY YEAR - USED OVER 30 YRS
Date published: 2022-10-08
Rated 4 out of 5 by from TurboTax Works For Me A step by step process. I needed help understanding one item and I requested a phone call. Within minutes I got the help I needed. Thank you Jessica!
Date published: 2022-10-08
Rated 4 out of 5 by from TurboTax is easy to use TurboTax was easy to use and the expert Tina was great
Date published: 2022-10-08
Rated 3 out of 5 by from Did not handle Ohio State taxes or RITA taxes well The amount of paper required to send paper copies to the state and to RITA in Ohio were ridiculous. If you choose to not efile you never get the chance to print out the State or RITA without going back in to the program and electing File tab.
Date published: 2022-10-08
Rated 5 out of 5 by from Turbo Tax Software for 2021 Filing Turbo Tax Software for 2021 Filing was awesome and easy to use. I like the format for 2022
Date published: 2022-10-08
Rated 3 out of 5 by from Long time customer, but disappointed this year When I started my amended return, the Federal Tax Due display did not roll back to $0 like it was supposed to. Instead, it immediately showed a change on the 1040-X and the values in column A did not match my filed tax return. It detected the money I put in my HSA back in April as a change even though it was on the original Turbo Tax return. I went ahead and made my amended changes using the step-by-step in hopes that it might fix itself. It did not. So, I had to manually change the 1040-X before submitting. Then when I tried to submit my amended tax return it kept failing when trying to transmit. It gave the error "We can't e-file your return because we are unable to locate the attachment at /attachment/Form7203.pdf. Please go back and re-attach it. Then try e-filing again." For some reason TurboTax could not find its own attachment. I tried deleting form 7203 and recreating manually in forms. Then I tried deleting the form and recreating using the step-by-step. Sadly, neither worked. I finally deleted form 7203 completely from my return and it transmitted successfully. Now I have to hope the IRS likes my return without this form attached. Btw, this form transmitted fine back in April when I filed my actual return
Date published: 2022-10-08
Rated 5 out of 5 by from Love this Product I've been using Turbo Tax now for years and I love this Product!! Year after year, always a quick way to get this job done correctly with additional support!
Date published: 2022-10-08
Rated 5 out of 5 by from This was greay The live was such a a game changer idk that I’ll ever go back
Date published: 2022-10-08
Rated 3 out of 5 by from full service was cumbersome Jacqueline was extremely helpful; the product/software cumbersome
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Review Good product but seems to have issues with AGI and efiling
Date published: 2022-10-08
Rated 5 out of 5 by from 2021 RETURN EASY USING PROGRAM = I USE IT EVERY YEAR - USED OVER 30 YRS
Date published: 2022-10-08
Rated 4 out of 5 by from TurboTax Works For Me A step by step process. I needed help understanding one item and I requested a phone call. Within minutes I got the help I needed. Thank you Jessica!
Date published: 2022-10-08
Rated 4 out of 5 by from TurboTax is easy to use TurboTax was easy to use and the expert Tina was great
Date published: 2022-10-08
Rated 3 out of 5 by from Did not handle Ohio State taxes or RITA taxes well The amount of paper required to send paper copies to the state and to RITA in Ohio were ridiculous. If you choose to not efile you never get the chance to print out the State or RITA without going back in to the program and electing File tab.
Date published: 2022-10-08
Rated 5 out of 5 by from Turbo Tax Software for 2021 Filing Turbo Tax Software for 2021 Filing was awesome and easy to use. I like the format for 2022
Date published: 2022-10-08
Rated 3 out of 5 by from Long time customer, but disappointed this year When I started my amended return, the Federal Tax Due display did not roll back to $0 like it was supposed to. Instead, it immediately showed a change on the 1040-X and the values in column A did not match my filed tax return. It detected the money I put in my HSA back in April as a change even though it was on the original Turbo Tax return. I went ahead and made my amended changes using the step-by-step in hopes that it might fix itself. It did not. So, I had to manually change the 1040-X before submitting. Then when I tried to submit my amended tax return it kept failing when trying to transmit. It gave the error "We can't e-file your return because we are unable to locate the attachment at /attachment/Form7203.pdf. Please go back and re-attach it. Then try e-filing again." For some reason TurboTax could not find its own attachment. I tried deleting form 7203 and recreating manually in forms. Then I tried deleting the form and recreating using the step-by-step. Sadly, neither worked. I finally deleted form 7203 completely from my return and it transmitted successfully. Now I have to hope the IRS likes my return without this form attached. Btw, this form transmitted fine back in April when I filed my actual return
Date published: 2022-10-08
Rated 5 out of 5 by from Love this Product I've been using Turbo Tax now for years and I love this Product!! Year after year, always a quick way to get this job done correctly with additional support!
Date published: 2022-10-08
Rated 5 out of 5 by from This was greay The live was such a a game changer idk that I’ll ever go back
Date published: 2022-10-08
Rated 3 out of 5 by from full service was cumbersome Jacqueline was extremely helpful; the product/software cumbersome
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 243