TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from What happened to you Turbo tax has become unmanageable, unhelpful, and completely confusing. Never using it again
Date published: 2022-10-09
Rated 4 out of 5 by from Does the job I like the loading of the previous years info, especially for rental depreciation tracking. I like the ability to choose to be walked through or pick my own entry point. I don't like that there is no guidance for manually filing state forms, so you probably have to go back and print those because you forgot, and you are left wondering if you are doing it right.
Date published: 2022-10-09
Rated 5 out of 5 by from Neal,expert was my lifesaver and a blessing today! Neal,expert was my lifesaver and a blessing today!
Date published: 2022-10-09
Rated 5 out of 5 by from Excellent service and Expertise Montez was very clear, respective, patient. She took her time to patiently explain and file.
Date published: 2022-10-09
Rated 5 out of 5 by from Great Service Had a terrific experience with Nicole and Turbo Tax Live. Very easy and Nicole was awesome
Date published: 2022-10-08
Rated 4 out of 5 by from Review Lacking some basic functionality and explanations to make task easier.
Date published: 2022-10-08
Rated 3 out of 5 by from Problems with 2021 Program There needs to be a box at the beginning of the program asking if an extension to file has been filed. My software did not interface with my prior Turbo Tax returns. I have been using Turbo Tax for almost 20 years and this is the first time it did not load me prior information from past returns.
Date published: 2022-10-08
Rated 3 out of 5 by from Efiling process and charges Had problems efiling -- state CA - had to pay $25 EXTRA FOR E- FILING.
Date published: 2022-10-08
Rated 5 out of 5 by from great experiance was smooth and easy. Thanks for the help and I'll be back for 2022
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTaxLive - Affordable and Painless! If you know what documents you need to provide in advance, provide them in a timely fashion, and convey the complexity of your tax situation to the initial consultant, you will get routed to an accountant in short order and have a tax return to review for efile the next day. And for half the price and a tenth of the time versus a CPA.
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from What happened to you Turbo tax has become unmanageable, unhelpful, and completely confusing. Never using it again
Date published: 2022-10-09
Rated 4 out of 5 by from Does the job I like the loading of the previous years info, especially for rental depreciation tracking. I like the ability to choose to be walked through or pick my own entry point. I don't like that there is no guidance for manually filing state forms, so you probably have to go back and print those because you forgot, and you are left wondering if you are doing it right.
Date published: 2022-10-09
Rated 5 out of 5 by from Neal,expert was my lifesaver and a blessing today! Neal,expert was my lifesaver and a blessing today!
Date published: 2022-10-09
Rated 5 out of 5 by from Excellent service and Expertise Montez was very clear, respective, patient. She took her time to patiently explain and file.
Date published: 2022-10-09
Rated 5 out of 5 by from Great Service Had a terrific experience with Nicole and Turbo Tax Live. Very easy and Nicole was awesome
Date published: 2022-10-08
Rated 4 out of 5 by from Review Lacking some basic functionality and explanations to make task easier.
Date published: 2022-10-08
Rated 3 out of 5 by from Problems with 2021 Program There needs to be a box at the beginning of the program asking if an extension to file has been filed. My software did not interface with my prior Turbo Tax returns. I have been using Turbo Tax for almost 20 years and this is the first time it did not load me prior information from past returns.
Date published: 2022-10-08
Rated 3 out of 5 by from Efiling process and charges Had problems efiling -- state CA - had to pay $25 EXTRA FOR E- FILING.
Date published: 2022-10-08
Rated 5 out of 5 by from great experiance was smooth and easy. Thanks for the help and I'll be back for 2022
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTaxLive - Affordable and Painless! If you know what documents you need to provide in advance, provide them in a timely fashion, and convey the complexity of your tax situation to the initial consultant, you will get routed to an accountant in short order and have a tax return to review for efile the next day. And for half the price and a tenth of the time versus a CPA.
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 238