TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 3 out of 5 by from Trying to contact Turbotax is hard I tried to buy Audit Defense while I was finishing my return and every time i tried (10 x's) the program shut down. The same thing happened with paying the state filing fee. I had to buy both by phone and each took me over three hours on the phone because of poor customer service.
Date published: 2022-10-09
Rated 5 out of 5 by from Made taxes easy Once I gathered the information, TurboTax made filing easy.
Date published: 2022-10-09
Rated 2 out of 5 by from So costly for when you are between income levels Too hard to navigate if you want to save money. I ended up paying full price just to be done with it but I will never use it again after this year. **Also after trying to post a review you have to keep finding a user name**
Date published: 2022-10-09
Rated 5 out of 5 by from Turbo Tax is awesome I really enjoyed this full service from Turbo Tax. Scott was great.
Date published: 2022-10-09
Rated 4 out of 5 by from Mostly Straightforward, Always Trustworthy Love the interview process to ensure I cover every area without stumbling around on my own. Only drawback is that sometimes TurboTax "locks in" to a train of thought and it's difficult to backtrack out of it if you want to correct something you may have mistakenly answered.
Date published: 2022-10-09
Rated 5 out of 5 by from Fantastic Easy to use and very helpful prompts - made filing my taxes stress free!
Date published: 2022-10-09
Rated 5 out of 5 by from Worth the effort Simplifies something I don't enjoy doing with peace of mind
Date published: 2022-10-09
Rated 1 out of 5 by from What happened to you Turbo tax has become unmanageable, unhelpful, and completely confusing. Never using it again
Date published: 2022-10-09
Rated 4 out of 5 by from Does the job I like the loading of the previous years info, especially for rental depreciation tracking. I like the ability to choose to be walked through or pick my own entry point. I don't like that there is no guidance for manually filing state forms, so you probably have to go back and print those because you forgot, and you are left wondering if you are doing it right.
Date published: 2022-10-09
Rated 5 out of 5 by from Neal,expert was my lifesaver and a blessing today! Neal,expert was my lifesaver and a blessing today!
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 237
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Trying to contact Turbotax is hard I tried to buy Audit Defense while I was finishing my return and every time i tried (10 x's) the program shut down. The same thing happened with paying the state filing fee. I had to buy both by phone and each took me over three hours on the phone because of poor customer service.
Date published: 2022-10-09
Rated 5 out of 5 by from Made taxes easy Once I gathered the information, TurboTax made filing easy.
Date published: 2022-10-09
Rated 2 out of 5 by from So costly for when you are between income levels Too hard to navigate if you want to save money. I ended up paying full price just to be done with it but I will never use it again after this year. **Also after trying to post a review you have to keep finding a user name**
Date published: 2022-10-09
Rated 5 out of 5 by from Turbo Tax is awesome I really enjoyed this full service from Turbo Tax. Scott was great.
Date published: 2022-10-09
Rated 4 out of 5 by from Mostly Straightforward, Always Trustworthy Love the interview process to ensure I cover every area without stumbling around on my own. Only drawback is that sometimes TurboTax "locks in" to a train of thought and it's difficult to backtrack out of it if you want to correct something you may have mistakenly answered.
Date published: 2022-10-09
Rated 5 out of 5 by from Fantastic Easy to use and very helpful prompts - made filing my taxes stress free!
Date published: 2022-10-09
Rated 5 out of 5 by from Worth the effort Simplifies something I don't enjoy doing with peace of mind
Date published: 2022-10-09
Rated 1 out of 5 by from What happened to you Turbo tax has become unmanageable, unhelpful, and completely confusing. Never using it again
Date published: 2022-10-09
Rated 4 out of 5 by from Does the job I like the loading of the previous years info, especially for rental depreciation tracking. I like the ability to choose to be walked through or pick my own entry point. I don't like that there is no guidance for manually filing state forms, so you probably have to go back and print those because you forgot, and you are left wondering if you are doing it right.
Date published: 2022-10-09
Rated 5 out of 5 by from Neal,expert was my lifesaver and a blessing today! Neal,expert was my lifesaver and a blessing today!
Date published: 2022-10-09
All TurboTax® Offerings Reviews - Page 237