TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

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Rated 1 out of 5 by from Four Thumbs Down Worst TurboTax experience since I've been using the site, very "clunky".
Date published: 2023-04-24
Rated 4 out of 5 by from easy awsome turbo tax was awsome and easy to follow . would do it again. thanks
Date published: 2023-04-24
Rated 4 out of 5 by from Great...could be better I really like this product. my only gripe is when i enter stock information from my K-1 forms that are separate from my broker.. entering the information can be confusing as when entering the broker information, Turbo Tax is able to retrieve all necessary information automatically. However, additional K-1 information does not transfer automatically even when entering the account information and codes like is Turbo Tax does for broker documents. It would be great if the program could be modified to automate these forms too or at least allow upload of said documents.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is great Turbo Tax was easy to use and fast. It made my taxes easier to file.
Date published: 2023-04-24
Rated 5 out of 5 by from Great! Great experience for being the first time doing my taxes alone. I learned a lot!
Date published: 2023-04-24
Rated 1 out of 5 by from A little scammy Unfortunately, I filed my taxes late for 2021. Turbotax still advertised and charged me the full amount to e-file State and Federal taxes, even though they don't offer e-file service after the deadline. In summary, Turbotax advertised and sold a product knowing the services being advertised/sold could not be fulfilled. Perhaps there's a disclaimer somewhere stating "Cannot fulfill advertised services after x date," but I could not locate.
Date published: 2023-04-24
Rated 2 out of 5 by from Forced pay for upgrade after 7 hours of work. The tax process was fairly straightforward and seemed to be accurate. But, then again what do I know about taxes. I'm a RN. I was finished with my return and then all the suddenly I was forced to pay for the Deluxe Version of Turbo Tax. You don't think I spent all that time just to say, oh I'm done with this and not going to pay. Apparently, Turbo Tax knows the answer and they force you to do it. Will I be back next year? Yes. Because, they seem to have the best game in town.
Date published: 2023-04-23
Rated 2 out of 5 by from Software too clunky. It is difficult to access help. The software is clunkier this year than in past years. Too many questions to wade through when completing 1099R Forms. If, after completing a 1099R form, I had to go back and update it,, I had to wade thorugh the same questions, I had previously answered. It was as if my answers were'nt rememberd. It seems like you're more interested in making the software look your other intuit products, even at the cost of functionality. We've been using TurboTax for twelve years, but I may switch next year, if the software become clunkier next yaer.
Date published: 2023-04-23
Rated 4 out of 5 by from Big help with my taxes This year my taxes were a bit more difficult and Turbo Tax helped a ton.
Date published: 2023-04-23
Rated 3 out of 5 by from Missing Indiana form The form needed to tell Indiana about foreign tax paid on foreign investments was missing, Form or Schedule 6.
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Four Thumbs Down Worst TurboTax experience since I've been using the site, very "clunky".
Date published: 2023-04-24
Rated 4 out of 5 by from easy awsome turbo tax was awsome and easy to follow . would do it again. thanks
Date published: 2023-04-24
Rated 4 out of 5 by from Great...could be better I really like this product. my only gripe is when i enter stock information from my K-1 forms that are separate from my broker.. entering the information can be confusing as when entering the broker information, Turbo Tax is able to retrieve all necessary information automatically. However, additional K-1 information does not transfer automatically even when entering the account information and codes like is Turbo Tax does for broker documents. It would be great if the program could be modified to automate these forms too or at least allow upload of said documents.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is great Turbo Tax was easy to use and fast. It made my taxes easier to file.
Date published: 2023-04-24
Rated 5 out of 5 by from Great! Great experience for being the first time doing my taxes alone. I learned a lot!
Date published: 2023-04-24
Rated 1 out of 5 by from A little scammy Unfortunately, I filed my taxes late for 2021. Turbotax still advertised and charged me the full amount to e-file State and Federal taxes, even though they don't offer e-file service after the deadline. In summary, Turbotax advertised and sold a product knowing the services being advertised/sold could not be fulfilled. Perhaps there's a disclaimer somewhere stating "Cannot fulfill advertised services after x date," but I could not locate.
Date published: 2023-04-24
Rated 2 out of 5 by from Forced pay for upgrade after 7 hours of work. The tax process was fairly straightforward and seemed to be accurate. But, then again what do I know about taxes. I'm a RN. I was finished with my return and then all the suddenly I was forced to pay for the Deluxe Version of Turbo Tax. You don't think I spent all that time just to say, oh I'm done with this and not going to pay. Apparently, Turbo Tax knows the answer and they force you to do it. Will I be back next year? Yes. Because, they seem to have the best game in town.
Date published: 2023-04-23
Rated 2 out of 5 by from Software too clunky. It is difficult to access help. The software is clunkier this year than in past years. Too many questions to wade through when completing 1099R Forms. If, after completing a 1099R form, I had to go back and update it,, I had to wade thorugh the same questions, I had previously answered. It was as if my answers were'nt rememberd. It seems like you're more interested in making the software look your other intuit products, even at the cost of functionality. We've been using TurboTax for twelve years, but I may switch next year, if the software become clunkier next yaer.
Date published: 2023-04-23
Rated 4 out of 5 by from Big help with my taxes This year my taxes were a bit more difficult and Turbo Tax helped a ton.
Date published: 2023-04-23
Rated 3 out of 5 by from Missing Indiana form The form needed to tell Indiana about foreign tax paid on foreign investments was missing, Form or Schedule 6.
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 222