TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Turbo Full service SE return i wasn't completely satisfied this time around.. process was very convoluted this time around
Date published: 2022-05-06
Rated 5 out of 5 by from Great Very Easy to use for anybody to use them served it's great
Date published: 2022-05-06
Rated 3 out of 5 by from Premier Edition 2021 sucked I wasn't happy with 2021 software it sucked. More difficult to maneuver.
Date published: 2022-05-06
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax has an easy, smooth-running process. I didn't know hot to load documents and had to have someone help me, but Ralph at TurboTax was patient and answered all my questions. He did a fantastic job.
Date published: 2022-05-06
Rated 5 out of 5 by from Great experience Had a great experience and it was very easy to use. The tax prep Marion was awesome and was very knowledgeable
Date published: 2022-05-06
Rated 5 out of 5 by from Great awesome wonderful easy LOVE IT!!! Super easy, all the hard work done for me. Recommend this and will use year after year
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax Live Full Service saved my sanity Taxes stress me out soooo much and being able to hand over everything to a professional who was so kind, warm and communicative. It gave me full confidence that my taxes would be handled properly.
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax Product Relieves Worry I struggled to understand a portion of my taxes this year because of buying a new home. Turbo Tax helped me to complete everything by using their tax expert.
Date published: 2022-05-06
Rated 5 out of 5 by from Relief!!!! Overall, it was great! I started out doing everything myself, but as I progressed, I knew I needed help. So, I upgraded, and Turbo Tax Victoria walked and talked me through it. There had been some self-employment and land sale issues I wasn't prepared to tackle by myself. Thank you so much, Victoria!!
Date published: 2022-05-06
Rated 4 out of 5 by from Glitches but All's Well that Ends with Refund I have used Turbo Tax to do my own taxes for the last three years. This year, I had a more complex return and decided to use the full service. It was those commercials about the complicated tax returns that hooked me. At first, everything went great, I had a super nice preparer--but then something went haywire--I got a message, addressed to someone by another name, saying my return was being closed out. It was clearly a glitch, message sent to wrong person. I called and called, asking for my return to be reactivated. Nope, we can't I was told over and over (I was pretty sure this was not true.) Asked for supervisors three times was told one would call--still waiting for that. But I called one more time and got Martha, an expert preparer who actually listened and fixed the problem quickly. She even gave me a big discount to make up for the problem --and found an extra deduction that got me a bigger discount. So now I am glad I didn't give up and very pleased with the result. Hope Turbo Tax bosses shower Martha with a bonus--and hire more people like her.
Date published: 2022-05-06
All TurboTax® Offerings Reviews - Page 192
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Full service SE return i wasn't completely satisfied this time around.. process was very convoluted this time around
Date published: 2022-05-06
Rated 5 out of 5 by from Great Very Easy to use for anybody to use them served it's great
Date published: 2022-05-06
Rated 3 out of 5 by from Premier Edition 2021 sucked I wasn't happy with 2021 software it sucked. More difficult to maneuver.
Date published: 2022-05-06
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax has an easy, smooth-running process. I didn't know hot to load documents and had to have someone help me, but Ralph at TurboTax was patient and answered all my questions. He did a fantastic job.
Date published: 2022-05-06
Rated 5 out of 5 by from Great experience Had a great experience and it was very easy to use. The tax prep Marion was awesome and was very knowledgeable
Date published: 2022-05-06
Rated 5 out of 5 by from Great awesome wonderful easy LOVE IT!!! Super easy, all the hard work done for me. Recommend this and will use year after year
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax Live Full Service saved my sanity Taxes stress me out soooo much and being able to hand over everything to a professional who was so kind, warm and communicative. It gave me full confidence that my taxes would be handled properly.
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax Product Relieves Worry I struggled to understand a portion of my taxes this year because of buying a new home. Turbo Tax helped me to complete everything by using their tax expert.
Date published: 2022-05-06
Rated 5 out of 5 by from Relief!!!! Overall, it was great! I started out doing everything myself, but as I progressed, I knew I needed help. So, I upgraded, and Turbo Tax Victoria walked and talked me through it. There had been some self-employment and land sale issues I wasn't prepared to tackle by myself. Thank you so much, Victoria!!
Date published: 2022-05-06
Rated 4 out of 5 by from Glitches but All's Well that Ends with Refund I have used Turbo Tax to do my own taxes for the last three years. This year, I had a more complex return and decided to use the full service. It was those commercials about the complicated tax returns that hooked me. At first, everything went great, I had a super nice preparer--but then something went haywire--I got a message, addressed to someone by another name, saying my return was being closed out. It was clearly a glitch, message sent to wrong person. I called and called, asking for my return to be reactivated. Nope, we can't I was told over and over (I was pretty sure this was not true.) Asked for supervisors three times was told one would call--still waiting for that. But I called one more time and got Martha, an expert preparer who actually listened and fixed the problem quickly. She even gave me a big discount to make up for the problem --and found an extra deduction that got me a bigger discount. So now I am glad I didn't give up and very pleased with the result. Hope Turbo Tax bosses shower Martha with a bonus--and hire more people like her.
Date published: 2022-05-06
All TurboTax® Offerings Reviews - Page 192