TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Great Software Makes It Easy To Complete Returns Been using for years. Very user friendly, walks me through every step of the way
Date published: 2021-06-18
Rated 4 out of 5 by from 2020 Income Tax Return Fairly easy to use considering the absolutely mindless complexity of the U S Tax code.
Date published: 2021-06-18
Rated 5 out of 5 by from Turbo Tax is #1 This program is user friendly, helpful and thorough! I recommend to everyone during tax season. I have used it for over a decade!!
Date published: 2021-06-18
Rated 3 out of 5 by from Only fair Hung up on schedule C -- required an entry for 'misc. income- other' however wouldn't accept any input numbers. Had to fully clear self-employed income and re-enter manually. Also, had inconsistent labeling, example: Cell phone service expense for Uber Eats is called 'communication' expense in one area but labeled 'utilities' in another. Additionally, it's not clearly presented how to 'view' completed tax forms prior to initiating submission sequence.
Date published: 2021-06-18
Rated 5 out of 5 by from Confidence in the accuracy of our Tax return Our live Turbo Tax expert was very kind and patient with all my questions. She gave thorough answers with links to articles and IRS explanations that supported her answers. This gave me an opportunity to further research on my own, which increased my confidence in her support. Kim made this stressful process so much easier for me! I truly appreciated her very prompt answers to my multiple questions. She was respectful and kind and very patient.
Date published: 2021-06-18
Rated 5 out of 5 by from Solid System Never before have I seen such a simple, yet ultimately helpful system for taxes.
Date published: 2021-06-18
Rated 5 out of 5 by from great it fast and very conveint i will use again next year
Date published: 2021-06-18
Rated 4 out of 5 by from I Like it..... I think the program is good. At times certain areas are confusing.
Date published: 2021-06-18
Rated 5 out of 5 by from Long time user I began using Turbo Tax when it was in its infancy in the 1990s. I have used it every year and have used different versions as my life situations have changed over the years. I love to use the CPA options for questions that may arise. I've opened a new business and now I am using their business version and it doesn't disappoint, I highly recommend this product as it is a great program that is thorough, helpful and accurate. Great job!
Date published: 2021-06-18
Rated 1 out of 5 by from Rip off Only Getty 300 had to payout more than half that not free
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 173
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Software Makes It Easy To Complete Returns Been using for years. Very user friendly, walks me through every step of the way
Date published: 2021-06-18
Rated 4 out of 5 by from 2020 Income Tax Return Fairly easy to use considering the absolutely mindless complexity of the U S Tax code.
Date published: 2021-06-18
Rated 5 out of 5 by from Turbo Tax is #1 This program is user friendly, helpful and thorough! I recommend to everyone during tax season. I have used it for over a decade!!
Date published: 2021-06-18
Rated 3 out of 5 by from Only fair Hung up on schedule C -- required an entry for 'misc. income- other' however wouldn't accept any input numbers. Had to fully clear self-employed income and re-enter manually. Also, had inconsistent labeling, example: Cell phone service expense for Uber Eats is called 'communication' expense in one area but labeled 'utilities' in another. Additionally, it's not clearly presented how to 'view' completed tax forms prior to initiating submission sequence.
Date published: 2021-06-18
Rated 5 out of 5 by from Confidence in the accuracy of our Tax return Our live Turbo Tax expert was very kind and patient with all my questions. She gave thorough answers with links to articles and IRS explanations that supported her answers. This gave me an opportunity to further research on my own, which increased my confidence in her support. Kim made this stressful process so much easier for me! I truly appreciated her very prompt answers to my multiple questions. She was respectful and kind and very patient.
Date published: 2021-06-18
Rated 5 out of 5 by from Solid System Never before have I seen such a simple, yet ultimately helpful system for taxes.
Date published: 2021-06-18
Rated 5 out of 5 by from great it fast and very conveint i will use again next year
Date published: 2021-06-18
Rated 4 out of 5 by from I Like it..... I think the program is good. At times certain areas are confusing.
Date published: 2021-06-18
Rated 5 out of 5 by from Long time user I began using Turbo Tax when it was in its infancy in the 1990s. I have used it every year and have used different versions as my life situations have changed over the years. I love to use the CPA options for questions that may arise. I've opened a new business and now I am using their business version and it doesn't disappoint, I highly recommend this product as it is a great program that is thorough, helpful and accurate. Great job!
Date published: 2021-06-18
Rated 1 out of 5 by from Rip off Only Getty 300 had to payout more than half that not free
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 173