TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
What name can I use from
Not Impressed
This is my first year using this software. It was fairly easy to enter the information and the help screens were easy to understand. My disappointment is in the inability to E-File the returns. I had to print and snail mail the returns and with the IRS in disarray opening mail, I was afraid to snail mail anything. They are still working on 2020 mailed returns, it may be a year before they open my returns. So for that reason, I was disappointed in the product.
Date published: 2022-05-17
Rated 5 out of 5 by
MLBrisco88 from
It relieved my anxiety
Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
Rated 5 out of 5 by
RJS1013 from
Turbo Tax personal and Business Works Great for Me
I've never had a problem with Turbo Tax for Personal or Business.
Date published: 2022-05-16
Rated 5 out of 5 by
NYSt from
Bernadette was awesome
Bernadette was excellent, timely, responsive and overall outstanding!
Date published: 2022-05-16
Rated 4 out of 5 by
Kyosenshi from
Pretty good overall
Decided to use full service this year because we were up against a hard deadline and had several changes this past year. It took a bit longer than I expected getting all of the info and felt similar to the self service version but appreciated the help. I think next year I will continue with self service as it's a bit cheaper but the pricing is competitive with H&R block and you don't have to leave your home, so it is more convenient. I didn't like how they rush you into checkout at the end, especially if you owe and have to pay all the fees upfront. I got a message asking for payment by end of day otherwise a month's worth of work would be lost. And it took over a month for the taxes to be worked on.
Date published: 2022-05-16
Rated 5 out of 5 by
Lizziejo49 from
Turbo Tax is Great!
I have had a good experience with Turbo Tax! It has been easy and has taken very little effort on my part.
Date published: 2022-05-16
Rated 5 out of 5 by
Colt8898 from
TurboTax is Easy
TurboTax Live was an easy way to hand off my taxes and have an expert do them for me. The app makes uploading documents easy and fast.
Date published: 2022-05-16
Rated 1 out of 5 by
Turbo Fail from
NOT AT ALL HAPPY
It states we hit a click and nothing for days - turbo fail for sure
Date published: 2022-05-16
Rated 2 out of 5 by
xStevex from
software bugs
having problem getting out of loop at K-1, box 11 code A program looped on final steps
Date published: 2022-05-16
Rated 5 out of 5 by
marynick from
I love Turbo Tax
i talked to Geanna and she was so great! really, really great
All TurboTax® Offerings Reviews - Page 165
Date published: 2022-05-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
What name can I use from
Not Impressed
This is my first year using this software. It was fairly easy to enter the information and the help screens were easy to understand. My disappointment is in the inability to E-File the returns. I had to print and snail mail the returns and with the IRS in disarray opening mail, I was afraid to snail mail anything. They are still working on 2020 mailed returns, it may be a year before they open my returns. So for that reason, I was disappointed in the product.
Date published: 2022-05-17
Rated 5 out of 5 by
MLBrisco88 from
It relieved my anxiety
Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
Rated 5 out of 5 by
RJS1013 from
Turbo Tax personal and Business Works Great for Me
I've never had a problem with Turbo Tax for Personal or Business.
Date published: 2022-05-16
Rated 5 out of 5 by
NYSt from
Bernadette was awesome
Bernadette was excellent, timely, responsive and overall outstanding!
Date published: 2022-05-16
Rated 4 out of 5 by
Kyosenshi from
Pretty good overall
Decided to use full service this year because we were up against a hard deadline and had several changes this past year. It took a bit longer than I expected getting all of the info and felt similar to the self service version but appreciated the help. I think next year I will continue with self service as it's a bit cheaper but the pricing is competitive with H&R block and you don't have to leave your home, so it is more convenient. I didn't like how they rush you into checkout at the end, especially if you owe and have to pay all the fees upfront. I got a message asking for payment by end of day otherwise a month's worth of work would be lost. And it took over a month for the taxes to be worked on.
Date published: 2022-05-16
Rated 5 out of 5 by
Lizziejo49 from
Turbo Tax is Great!
I have had a good experience with Turbo Tax! It has been easy and has taken very little effort on my part.
Date published: 2022-05-16
Rated 5 out of 5 by
Colt8898 from
TurboTax is Easy
TurboTax Live was an easy way to hand off my taxes and have an expert do them for me. The app makes uploading documents easy and fast.
Date published: 2022-05-16
Rated 1 out of 5 by
Turbo Fail from
NOT AT ALL HAPPY
It states we hit a click and nothing for days - turbo fail for sure
Date published: 2022-05-16
Rated 2 out of 5 by
xStevex from
software bugs
having problem getting out of loop at K-1, box 11 code A program looped on final steps
Date published: 2022-05-16
Rated 5 out of 5 by
marynick from
I love Turbo Tax
i talked to Geanna and she was so great! really, really great
All TurboTax® Offerings Reviews - Page 165
Date published: 2022-05-16