TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Quick and easy Quick, easy, helpful resources. I use them every year!
Date published: 2021-05-13
Rated 5 out of 5 by from Used it for Years Easy to use...when I had a question about something tricky...was give great advice from TT
Date published: 2021-05-13
Rated 2 out of 5 by from TurboTax Premier--Abysmal for foreign tax credit! Getting the foreign tax credit in TurboTax required far too much work, and forced us to file by mail. Getting the foreign tax credit in TurboTax required far too much work, and forced us to file by mail. We paid taxes to 4 individual foreign countries and RIC--all for passive income. The taxes to the four countries are on one 1099. To get TurboTax to handle that, I had to subtract the taxes from three of the countries from that 1099 and create a dummy 1099 for each--a real pain. When I finished the taxes. TurboTax reviewed them and reported that they were good to e-file. However, IRS rejected the e-filing due to problems with Form 1116. I went back to TurboTax, to Forms view, and saw red exclamation marks next to the two copies of Form 1116 and the two worksheets. Links between countries on the forms and on the worksheets were missing. I created the links. This time, TurboTax said my taxes could not be e-filed because I had two worksheets for Form 1116, both for passive income. However, each worksheet, and each copy of Form 1116, only has space for three countries. Last year, we also paid taxes for passive income to multiple countries and RIC. We created dummy 1099s, and our TurboTax return included two copies of Form 1116 and two worksheets. Last year, we were able to e-file our 2019 return. Why have things changed for the worse?
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax easy to follow TurboTax is great.Easy to use. I am using TurboTax from 16 years now. Great tax applications
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax David was beyond helpful in helping me through the filing process and was very prompt in responding to any questions or concerns. This product was very simple to use and stress free
Date published: 2021-05-13
Rated 4 out of 5 by from Convenient and relatively painless Every year, paying the taxes takes much longer and involves much more anxiety than it should. Using TurboTax Live Full Service helped take some of the pain out of the process and allowed us to devote more time to our own jobs.
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful This made taxes much easier, especially as a SB owner!
Date published: 2021-05-13
Rated 5 out of 5 by from very fast and knowledgable I trusted Travis to do the best job on my taxes, as I was very confused. He was able to answer and clear any confusion.
Date published: 2021-05-13
Rated 4 out of 5 by from Good experience The live expert review was helpful but only if you know what question you are asking. Otherwise, they would just do a quick browse through since TurboTax already did most of the work. I had to schedule a second live review because the first and I missed some information but due to my not knowing what to ask. Both were lovely, however.
Date published: 2021-05-13
Rated 4 out of 5 by from Fairly Simple Turbo tax is fair easy to use but can end up being a little pricey.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1634
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Quick, easy, helpful resources. I use them every year!
Date published: 2021-05-13
Rated 5 out of 5 by from Used it for Years Easy to use...when I had a question about something tricky...was give great advice from TT
Date published: 2021-05-13
Rated 2 out of 5 by from TurboTax Premier--Abysmal for foreign tax credit! Getting the foreign tax credit in TurboTax required far too much work, and forced us to file by mail. Getting the foreign tax credit in TurboTax required far too much work, and forced us to file by mail. We paid taxes to 4 individual foreign countries and RIC--all for passive income. The taxes to the four countries are on one 1099. To get TurboTax to handle that, I had to subtract the taxes from three of the countries from that 1099 and create a dummy 1099 for each--a real pain. When I finished the taxes. TurboTax reviewed them and reported that they were good to e-file. However, IRS rejected the e-filing due to problems with Form 1116. I went back to TurboTax, to Forms view, and saw red exclamation marks next to the two copies of Form 1116 and the two worksheets. Links between countries on the forms and on the worksheets were missing. I created the links. This time, TurboTax said my taxes could not be e-filed because I had two worksheets for Form 1116, both for passive income. However, each worksheet, and each copy of Form 1116, only has space for three countries. Last year, we also paid taxes for passive income to multiple countries and RIC. We created dummy 1099s, and our TurboTax return included two copies of Form 1116 and two worksheets. Last year, we were able to e-file our 2019 return. Why have things changed for the worse?
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax easy to follow TurboTax is great.Easy to use. I am using TurboTax from 16 years now. Great tax applications
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax David was beyond helpful in helping me through the filing process and was very prompt in responding to any questions or concerns. This product was very simple to use and stress free
Date published: 2021-05-13
Rated 4 out of 5 by from Convenient and relatively painless Every year, paying the taxes takes much longer and involves much more anxiety than it should. Using TurboTax Live Full Service helped take some of the pain out of the process and allowed us to devote more time to our own jobs.
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful This made taxes much easier, especially as a SB owner!
Date published: 2021-05-13
Rated 5 out of 5 by from very fast and knowledgable I trusted Travis to do the best job on my taxes, as I was very confused. He was able to answer and clear any confusion.
Date published: 2021-05-13
Rated 4 out of 5 by from Good experience The live expert review was helpful but only if you know what question you are asking. Otherwise, they would just do a quick browse through since TurboTax already did most of the work. I had to schedule a second live review because the first and I missed some information but due to my not knowing what to ask. Both were lovely, however.
Date published: 2021-05-13
Rated 4 out of 5 by from Fairly Simple Turbo tax is fair easy to use but can end up being a little pricey.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1634