TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy to install and use. TT was easy to use. The only difficulty was getting enough information when requested.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Experience I was able to complete a complicated return with the help of one of the Turbo Tax professionals. She made a frustrating experience into an easier learning experience.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Works Well for Me!! The Turbo Tax product provides helpful hints, definitions and explanations. I have been able to get through filing without the need to speak with an agent for most part, but when I have done so, they've been very helpful.
Date published: 2022-04-16
Rated 5 out of 5 by from my expericene was very easy they way stuff is awesome. easy , convient, and on point. meaing everything is explained or given the opton to exp,ain. i cat beleif its free.thanks
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo Tax does not close out correctly Seems turbo tax sent federal and printed state correctly and that part closed correctly BUT there always seems to be a BUT. Seems I inserted a video in the DVD player and Turbo Tax wanted to write a .ini file and since I had removed the DVD for Turbo Tax and inserted a video which means it cannot be wrote to BUT Turbo tax kept trying and I was busy. I normally do not use the PC as a DVD player I just went on my way. When I tried to install Turbo Tax Is when I came across the problem, if Turbo Tax wants my solution then they can contact me
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Makes it Easy Makes filing taxes super easy. I'm notorious for waiting until the last minute. But TurboTax makes it seamless and less scary. Why would you ever get an accountant?
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax support was great! I had a question and called customer service. Even though it was only two days before deadline I didn't have to wait long to speak with someone. The lady who answered, Vicky, was a huge help and was very patient and kind with me. And I'm old and cranky so that's saying something! Thanks, Vicky, and thanks, TurboTax!
Date published: 2022-04-16
Rated 5 out of 5 by from awesome very good. takes too long though lkjbhlghlghlighlighlghlig
Date published: 2022-04-16
Rated 5 out of 5 by from Works Every Time Least painful way to go, aside from paying someone to take care of it entirely.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes taxes relatively painless Taxes are a mind numbing hassle no matter what, but TurboTax seems to lighten the load on every step. We especially appreciated the highlighted questions or additional info windows. Almost read our mind by simplifying our complex questions and resolving them just as cleanly. We definitely feel reassured that all of the proper info is in it's right place and will surely be returning to TurboTax for future tax seasons.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to install and use. TT was easy to use. The only difficulty was getting enough information when requested.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Tax Experience I was able to complete a complicated return with the help of one of the Turbo Tax professionals. She made a frustrating experience into an easier learning experience.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Works Well for Me!! The Turbo Tax product provides helpful hints, definitions and explanations. I have been able to get through filing without the need to speak with an agent for most part, but when I have done so, they've been very helpful.
Date published: 2022-04-16
Rated 5 out of 5 by from my expericene was very easy they way stuff is awesome. easy , convient, and on point. meaing everything is explained or given the opton to exp,ain. i cat beleif its free.thanks
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo Tax does not close out correctly Seems turbo tax sent federal and printed state correctly and that part closed correctly BUT there always seems to be a BUT. Seems I inserted a video in the DVD player and Turbo Tax wanted to write a .ini file and since I had removed the DVD for Turbo Tax and inserted a video which means it cannot be wrote to BUT Turbo tax kept trying and I was busy. I normally do not use the PC as a DVD player I just went on my way. When I tried to install Turbo Tax Is when I came across the problem, if Turbo Tax wants my solution then they can contact me
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Makes it Easy Makes filing taxes super easy. I'm notorious for waiting until the last minute. But TurboTax makes it seamless and less scary. Why would you ever get an accountant?
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax support was great! I had a question and called customer service. Even though it was only two days before deadline I didn't have to wait long to speak with someone. The lady who answered, Vicky, was a huge help and was very patient and kind with me. And I'm old and cranky so that's saying something! Thanks, Vicky, and thanks, TurboTax!
Date published: 2022-04-16
Rated 5 out of 5 by from awesome very good. takes too long though lkjbhlghlghlighlighlghlig
Date published: 2022-04-16
Rated 5 out of 5 by from Works Every Time Least painful way to go, aside from paying someone to take care of it entirely.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes taxes relatively painless Taxes are a mind numbing hassle no matter what, but TurboTax seems to lighten the load on every step. We especially appreciated the highlighted questions or additional info windows. Almost read our mind by simplifying our complex questions and resolving them just as cleanly. We definitely feel reassured that all of the proper info is in it's right place and will surely be returning to TurboTax for future tax seasons.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1623