TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Gone downhill Been using Turbo Tax for over a decade and this is the first year I have not had an excellent experience. There were many times it was asking me for things that I would have assumed it should have already known from previous returns, or asking me to do calculations that I've never had to do in the past (and nothing has changed related to our taxes this year). Overall, I needed to enter the information three times to get the same result twice. Maybe this was me... we'll see how next year goes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product so easy to use! Walked me through every single thing I needed. Great ...thank you
Date published: 2022-04-16
Rated 4 out of 5 by from Too boring, needs more animations The online version of TurboTax has these fun little animations when you select different life events, like getting married or buying a home. But this download version has no animations at all. The return it generates is still correct, it's just boring and less fun.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! Very easy and reassuring! First time I have prepared my own taxes in the years
Date published: 2022-04-16
Rated 5 out of 5 by from Thank you Turbo Tax Turbo tax love was great! Live service was very helpful
Date published: 2022-04-16
Rated 5 out of 5 by from Life Saver Amazing services and thoroughness. The one on one with the tax represenative really assured me that we properly filled out the tax return.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax works I sold some stock and was confused how to enter it due to the way the 1099-B downloaded from my brokerage.. I called and got help and finished within an hour.
Date published: 2022-04-16
Rated 5 out of 5 by from I have used Turbotax for years It continues to be easy to use and it covers everything
Date published: 2022-04-16
Rated 1 out of 5 by from AGI keeps getting rejected last year I did not file my taxes using Turbo Tax. This year it is asking me the AGI when I need to file from last year. I put the AGI from last and it keeps getting rejected. I have wasted a few days resending. Today I put the AGI as Zero I hope it does not get rejected again.
Date published: 2022-04-16
Rated 5 out of 5 by from Friendly Service Very easy and user-friendly. Fast and solution-focused live help.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Gone downhill Been using Turbo Tax for over a decade and this is the first year I have not had an excellent experience. There were many times it was asking me for things that I would have assumed it should have already known from previous returns, or asking me to do calculations that I've never had to do in the past (and nothing has changed related to our taxes this year). Overall, I needed to enter the information three times to get the same result twice. Maybe this was me... we'll see how next year goes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product so easy to use! Walked me through every single thing I needed. Great ...thank you
Date published: 2022-04-16
Rated 4 out of 5 by from Too boring, needs more animations The online version of TurboTax has these fun little animations when you select different life events, like getting married or buying a home. But this download version has no animations at all. The return it generates is still correct, it's just boring and less fun.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! Very easy and reassuring! First time I have prepared my own taxes in the years
Date published: 2022-04-16
Rated 5 out of 5 by from Thank you Turbo Tax Turbo tax love was great! Live service was very helpful
Date published: 2022-04-16
Rated 5 out of 5 by from Life Saver Amazing services and thoroughness. The one on one with the tax represenative really assured me that we properly filled out the tax return.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax works I sold some stock and was confused how to enter it due to the way the 1099-B downloaded from my brokerage.. I called and got help and finished within an hour.
Date published: 2022-04-16
Rated 5 out of 5 by from I have used Turbotax for years It continues to be easy to use and it covers everything
Date published: 2022-04-16
Rated 1 out of 5 by from AGI keeps getting rejected last year I did not file my taxes using Turbo Tax. This year it is asking me the AGI when I need to file from last year. I put the AGI from last and it keeps getting rejected. I have wasted a few days resending. Today I put the AGI as Zero I hope it does not get rejected again.
Date published: 2022-04-16
Rated 5 out of 5 by from Friendly Service Very easy and user-friendly. Fast and solution-focused live help.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1618