TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Great service I have been using Turbotax for years and have always received phenomenal, reliable service. would recommend without hesitation. great professional assistance
Date published: 2022-04-14
Rated 4 out of 5 by from Not what it once was, but still good The constant attempts to upsell are souring me on TurboTax. As my tax situation is becoming more complex and I realize that savings can be found elsewhere, it doesn't feel like it's worth the constant hassle. Still, the software has helped us complete our taxes accurately and on time for over a decade.
Date published: 2022-04-14
Rated 5 out of 5 by from Happy Taxpayer I have enjoyed using Turbotax for many years. The process is very easy and thorough.
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax IRS Penalty and Interest As I prepare my returns, TurboTax said I owe Penalty and Interest but yet did not show an option to pay this nor did it during payment ask if I wanted to pay penalty.
Date published: 2022-04-14
Rated 2 out of 5 by from Way to expensive. Didn't know about extra processing fee until ready to file! Kind of a rip off when already paying to file!
Date published: 2022-04-14
Rated 2 out of 5 by from Frustrating experience We stepped in to help my 89 year old father in law with taxes thinking it would be simple. After hours of frustration and at least 2 hours total with their chat online and Facebook we found a bug that wouldn't allow us to claim one pension as tax free in our state. The chat person persevered and finally found a workaround.
Date published: 2022-04-14
Rated 1 out of 5 by from MOST UNPLEASANT EXPERIENCE IN 30+ YRS FILING TAXES I AM VERY UNHAPPY!!! I'VE WASN'T ABLE TO FILE FOR FREE AS I DID LAST YEAR AND NOTHING IN MY LIFE HAS CHANGED. I BELIEVED I WAS FILING FOR FREE UNTIL THE END WHEN ALL THE HIDDEN FEES WERE FINALLY MADE OBVIOUS THEN TOLD I WOULD NEED TO START OVER TO FILE FOR FREE. VERY MISLEADING!!! FEES FOR PAYMENT METHOD ALSO HIDDEN. TURBO TAX WANTED TO CHARGE ANOTHER $39 FOR THE PAYMENT METHOD I ORIGINALLY CHOOSE, I WAS SUCCESSFUL IN GETTING RID OF THAT FEE AFTER WASTING 30 MINUTES BACKTRACKING! I WILL NEVER USE TURBO TAX AGAIN!!! WOULD GIVE 0 STARS IF IT WAS AN OPTION!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the BEST! I've been using Turbo Tax as long as I can remember. I can depend on all my questions or situations to be handled in a professional manner. Thank you, Turbo Tax, for always coming through!
Date published: 2022-04-14
Rated 5 out of 5 by from The Best For Your Tax Preparation Have always used Turbo Tax and will continue to do so for years to come.
Date published: 2022-04-14
Rated 4 out of 5 by from easy & simple was nervous but went great! was easy and simple was nervous but went great! will do again next year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1604
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service I have been using Turbotax for years and have always received phenomenal, reliable service. would recommend without hesitation. great professional assistance
Date published: 2022-04-14
Rated 4 out of 5 by from Not what it once was, but still good The constant attempts to upsell are souring me on TurboTax. As my tax situation is becoming more complex and I realize that savings can be found elsewhere, it doesn't feel like it's worth the constant hassle. Still, the software has helped us complete our taxes accurately and on time for over a decade.
Date published: 2022-04-14
Rated 5 out of 5 by from Happy Taxpayer I have enjoyed using Turbotax for many years. The process is very easy and thorough.
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax IRS Penalty and Interest As I prepare my returns, TurboTax said I owe Penalty and Interest but yet did not show an option to pay this nor did it during payment ask if I wanted to pay penalty.
Date published: 2022-04-14
Rated 2 out of 5 by from Way to expensive. Didn't know about extra processing fee until ready to file! Kind of a rip off when already paying to file!
Date published: 2022-04-14
Rated 2 out of 5 by from Frustrating experience We stepped in to help my 89 year old father in law with taxes thinking it would be simple. After hours of frustration and at least 2 hours total with their chat online and Facebook we found a bug that wouldn't allow us to claim one pension as tax free in our state. The chat person persevered and finally found a workaround.
Date published: 2022-04-14
Rated 1 out of 5 by from MOST UNPLEASANT EXPERIENCE IN 30+ YRS FILING TAXES I AM VERY UNHAPPY!!! I'VE WASN'T ABLE TO FILE FOR FREE AS I DID LAST YEAR AND NOTHING IN MY LIFE HAS CHANGED. I BELIEVED I WAS FILING FOR FREE UNTIL THE END WHEN ALL THE HIDDEN FEES WERE FINALLY MADE OBVIOUS THEN TOLD I WOULD NEED TO START OVER TO FILE FOR FREE. VERY MISLEADING!!! FEES FOR PAYMENT METHOD ALSO HIDDEN. TURBO TAX WANTED TO CHARGE ANOTHER $39 FOR THE PAYMENT METHOD I ORIGINALLY CHOOSE, I WAS SUCCESSFUL IN GETTING RID OF THAT FEE AFTER WASTING 30 MINUTES BACKTRACKING! I WILL NEVER USE TURBO TAX AGAIN!!! WOULD GIVE 0 STARS IF IT WAS AN OPTION!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the BEST! I've been using Turbo Tax as long as I can remember. I can depend on all my questions or situations to be handled in a professional manner. Thank you, Turbo Tax, for always coming through!
Date published: 2022-04-14
Rated 5 out of 5 by from The Best For Your Tax Preparation Have always used Turbo Tax and will continue to do so for years to come.
Date published: 2022-04-14
Rated 4 out of 5 by from easy & simple was nervous but went great! was easy and simple was nervous but went great! will do again next year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1604