TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
mydrb from
Great service
I have been using Turbotax for years and have always received phenomenal, reliable service. would recommend without hesitation. great professional assistance
Date published: 2022-04-14
Rated 4 out of 5 by
null from
Not what it once was, but still good
The constant attempts to upsell are souring me on TurboTax. As my tax situation is becoming more complex and I realize that savings can be found elsewhere, it doesn't feel like it's worth the constant hassle. Still, the software has helped us complete our taxes accurately and on time for over a decade.
Date published: 2022-04-14
Rated 5 out of 5 by
JoJo68 from
Happy Taxpayer
I have enjoyed using Turbotax for many years. The process is very easy and thorough.
Date published: 2022-04-14
Rated 3 out of 5 by
abes s from
TurboTax IRS Penalty and Interest
As I prepare my returns, TurboTax said I owe Penalty and Interest but yet did not show an option to pay this nor did it during payment ask if I wanted to pay penalty.
Date published: 2022-04-14
Rated 2 out of 5 by
Brenda2008 from
Way to expensive.
Didn't know about extra processing fee until ready to file! Kind of a rip off when already paying to file!
Date published: 2022-04-14
Rated 2 out of 5 by
SalRC from
Frustrating experience
We stepped in to help my 89 year old father in law with taxes thinking it would be simple. After hours of frustration and at least 2 hours total with their chat online and Facebook we found a bug that wouldn't allow us to claim one pension as tax free in our state. The chat person persevered and finally found a workaround.
Date published: 2022-04-14
Rated 1 out of 5 by
PHYL3768 from
MOST UNPLEASANT EXPERIENCE IN 30+ YRS FILING TAXES
I AM VERY UNHAPPY!!! I'VE WASN'T ABLE TO FILE FOR FREE AS I DID LAST YEAR AND NOTHING IN MY LIFE HAS CHANGED. I BELIEVED I WAS FILING FOR FREE UNTIL THE END WHEN ALL THE HIDDEN FEES WERE FINALLY MADE OBVIOUS THEN TOLD I WOULD NEED TO START OVER TO FILE FOR FREE. VERY MISLEADING!!! FEES FOR PAYMENT METHOD ALSO HIDDEN. TURBO TAX WANTED TO CHARGE ANOTHER $39 FOR THE PAYMENT METHOD I ORIGINALLY CHOOSE, I WAS SUCCESSFUL IN GETTING RID OF THAT FEE AFTER WASTING 30 MINUTES BACKTRACKING! I WILL NEVER USE TURBO TAX AGAIN!!! WOULD GIVE 0 STARS IF IT WAS AN OPTION!!!
Date published: 2022-04-14
Rated 5 out of 5 by
lupinlane from
Turbo Tax is the BEST!
I've been using Turbo Tax as long as I can remember. I can depend on all my questions or situations to be handled in a professional manner. Thank you, Turbo Tax, for always coming through!
Date published: 2022-04-14
Rated 5 out of 5 by
RettaFie from
The Best For Your Tax Preparation
Have always used Turbo Tax and will continue to do so for years to come.
Date published: 2022-04-14
Rated 4 out of 5 by
gina 1973 from
easy & simple was nervous but went great!
was easy and simple was nervous but went great! will do again next year.
All TurboTax® Offerings Reviews - Page 1604
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
mydrb from
Great service
I have been using Turbotax for years and have always received phenomenal, reliable service. would recommend without hesitation. great professional assistance
Date published: 2022-04-14
Rated 4 out of 5 by
null from
Not what it once was, but still good
The constant attempts to upsell are souring me on TurboTax. As my tax situation is becoming more complex and I realize that savings can be found elsewhere, it doesn't feel like it's worth the constant hassle. Still, the software has helped us complete our taxes accurately and on time for over a decade.
Date published: 2022-04-14
Rated 5 out of 5 by
JoJo68 from
Happy Taxpayer
I have enjoyed using Turbotax for many years. The process is very easy and thorough.
Date published: 2022-04-14
Rated 3 out of 5 by
abes s from
TurboTax IRS Penalty and Interest
As I prepare my returns, TurboTax said I owe Penalty and Interest but yet did not show an option to pay this nor did it during payment ask if I wanted to pay penalty.
Date published: 2022-04-14
Rated 2 out of 5 by
Brenda2008 from
Way to expensive.
Didn't know about extra processing fee until ready to file! Kind of a rip off when already paying to file!
Date published: 2022-04-14
Rated 2 out of 5 by
SalRC from
Frustrating experience
We stepped in to help my 89 year old father in law with taxes thinking it would be simple. After hours of frustration and at least 2 hours total with their chat online and Facebook we found a bug that wouldn't allow us to claim one pension as tax free in our state. The chat person persevered and finally found a workaround.
Date published: 2022-04-14
Rated 1 out of 5 by
PHYL3768 from
MOST UNPLEASANT EXPERIENCE IN 30+ YRS FILING TAXES
I AM VERY UNHAPPY!!! I'VE WASN'T ABLE TO FILE FOR FREE AS I DID LAST YEAR AND NOTHING IN MY LIFE HAS CHANGED. I BELIEVED I WAS FILING FOR FREE UNTIL THE END WHEN ALL THE HIDDEN FEES WERE FINALLY MADE OBVIOUS THEN TOLD I WOULD NEED TO START OVER TO FILE FOR FREE. VERY MISLEADING!!! FEES FOR PAYMENT METHOD ALSO HIDDEN. TURBO TAX WANTED TO CHARGE ANOTHER $39 FOR THE PAYMENT METHOD I ORIGINALLY CHOOSE, I WAS SUCCESSFUL IN GETTING RID OF THAT FEE AFTER WASTING 30 MINUTES BACKTRACKING! I WILL NEVER USE TURBO TAX AGAIN!!! WOULD GIVE 0 STARS IF IT WAS AN OPTION!!!
Date published: 2022-04-14
Rated 5 out of 5 by
lupinlane from
Turbo Tax is the BEST!
I've been using Turbo Tax as long as I can remember. I can depend on all my questions or situations to be handled in a professional manner. Thank you, Turbo Tax, for always coming through!
Date published: 2022-04-14
Rated 5 out of 5 by
RettaFie from
The Best For Your Tax Preparation
Have always used Turbo Tax and will continue to do so for years to come.
Date published: 2022-04-14
Rated 4 out of 5 by
gina 1973 from
easy & simple was nervous but went great!
was easy and simple was nervous but went great! will do again next year.
All TurboTax® Offerings Reviews - Page 1604
Date published: 2022-04-14