TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from The is very helpful I hada problem in the middle of doing my taxes and went to the help center and got intact with a live person and she was able to get me pass the block I was hitting.
Date published: 2021-05-09
Rated 1 out of 5 by from No reason to force me to pay $90 There is absolutely no reason to lock me in and then force me to pay $90 for a standard tax feature. I'll be leaving next year, no doubt.
Date published: 2021-05-09
Rated 5 out of 5 by from 2020 tax help Our advisor Erika was excellent help. I would recommend her to anyone.
Date published: 2021-05-09
Rated 5 out of 5 by from Quick and Easy to use! Turbotax takes the stress out of filing. Really enjoying it.
Date published: 2021-05-09
Rated 1 out of 5 by from Would not recommend. Do not wait until the end of the process to tell the customer the product isn't free. I sold one stock in 2020 and because of that I was forced to upgrade to turbo tax premium once everything was finalized. Very unfair behavior to not inform the customer that they will need to upgrade when they add the stock form. I will not be returning to intuit Turbotaxe's software next year if this isn't addressed.
Date published: 2021-05-09
Rated 2 out of 5 by from Turbo Tax is costly free isnt free when it wont let you proceed unless yo agree to pay
Date published: 2021-05-09
Rated 4 out of 5 by from Loved the Program--Didn't know I had to pay extra Loved the program but did not know I had to pay an extra $45 for the state program and then an additional $25 to electronically file my state return.
Date published: 2021-05-09
Rated 4 out of 5 by from Good, but not perfect In general, Turbotax is a great product that allows one to navigate through the complicated process of completing individual tax returns. An area that needs improvement is the drivers license info at the end of the process. The software elicits drivers license information to secure e-filing, but the software does not instruct one on what to do when their state does not put all of the software requested data on the driver's license. For example, some states do not put issue dates on licenses, but the software demands an entry, unless you figure out the work around. Intuit can improve the software by clearly allowing the issue date (or other unavailable data) to be left blank.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use! Very easy to use, had a question and talked with someone on the phone who was able to answer my question directly.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is Awesome It was very helpful and really easy to use and get all information into the system quickly.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The is very helpful I hada problem in the middle of doing my taxes and went to the help center and got intact with a live person and she was able to get me pass the block I was hitting.
Date published: 2021-05-09
Rated 1 out of 5 by from No reason to force me to pay $90 There is absolutely no reason to lock me in and then force me to pay $90 for a standard tax feature. I'll be leaving next year, no doubt.
Date published: 2021-05-09
Rated 5 out of 5 by from 2020 tax help Our advisor Erika was excellent help. I would recommend her to anyone.
Date published: 2021-05-09
Rated 5 out of 5 by from Quick and Easy to use! Turbotax takes the stress out of filing. Really enjoying it.
Date published: 2021-05-09
Rated 1 out of 5 by from Would not recommend. Do not wait until the end of the process to tell the customer the product isn't free. I sold one stock in 2020 and because of that I was forced to upgrade to turbo tax premium once everything was finalized. Very unfair behavior to not inform the customer that they will need to upgrade when they add the stock form. I will not be returning to intuit Turbotaxe's software next year if this isn't addressed.
Date published: 2021-05-09
Rated 2 out of 5 by from Turbo Tax is costly free isnt free when it wont let you proceed unless yo agree to pay
Date published: 2021-05-09
Rated 4 out of 5 by from Loved the Program--Didn't know I had to pay extra Loved the program but did not know I had to pay an extra $45 for the state program and then an additional $25 to electronically file my state return.
Date published: 2021-05-09
Rated 4 out of 5 by from Good, but not perfect In general, Turbotax is a great product that allows one to navigate through the complicated process of completing individual tax returns. An area that needs improvement is the drivers license info at the end of the process. The software elicits drivers license information to secure e-filing, but the software does not instruct one on what to do when their state does not put all of the software requested data on the driver's license. For example, some states do not put issue dates on licenses, but the software demands an entry, unless you figure out the work around. Intuit can improve the software by clearly allowing the issue date (or other unavailable data) to be left blank.
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to use! Very easy to use, had a question and talked with someone on the phone who was able to answer my question directly.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax is Awesome It was very helpful and really easy to use and get all information into the system quickly.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1569