TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 3 out of 5 by from Disappointed in 2020 Software Glitches Problems paying for both Audit Defense and E filing of my state return. Both times the screen would not advance to allow me to enter my payment information. As I result I had to call Audit Defense and then Turbo Tax to get my payment processed manually. I have been a user of your product for 20 years and am dissppointed in these product glithches. The Audit Defense Associate said everyone is having this issue and the TurboTax Associate said quite a few were having this issue. Not the product quality I expected from Turbotax, I should get a refund of my purchase price or a voucher for a free copy of the premier software for 2021. I am an early retired CPA still holding a permit to practice.
Date published: 2021-05-12
Rated 5 out of 5 by from Tech support was marvelous Could not e-file because the notice said I was missing an update.. The lady that helped me for three days and I was finally able to e-file. She was so very very helpful and was more determined to find out the problem than I was.
Date published: 2021-05-12
Rated 5 out of 5 by from Very Good experience with Turbo Tax I have Very good experience with this Company. I used Chat service to get some instructions during the preparation of my tax return. Thank you for this.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbotax does a superb job. Great format & all personal are very professional.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is AMAZEBALLS!!! Turbo Tax is very easy to navigate through however through no fault of your part my filing got rejected from IRS and so when I opted to call Jessica walked me through the steps to corrrect my error and refile so tytytytyty so much!
Date published: 2021-05-12
Rated 4 out of 5 by from Worked again I wish I did not have to enter the same information as many as 6 times. I wish bank account information could be pulled up from the previous years Turbo tax for me to verify rather than hand entering it. I wish I could report number as they actually appear on 1099's and W-2's rather than having to change them to what Turbo Tax think they should be.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbot take was easy and great to use. Made it very easy to file taxes. The help links worked well.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is a great success story. TT is easy to work with, and so smooth in computations
Date published: 2021-05-12
Rated 5 out of 5 by from I Would not do my taxes any other way!!! I love the turbo tax program and all the help resources that come with it!
Date published: 2021-05-12
Rated 5 out of 5 by from Resting Assured!! I used to go to those tax preparing offices or kiosks. You know the ones I'm talking about. They would cost sooo much money it was insane! Then I decided to try and do my own with Turbo tax. It is sooo user friendly and so easy! 14 yrs later and I'm still with Turbo Tax!!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1553
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Disappointed in 2020 Software Glitches Problems paying for both Audit Defense and E filing of my state return. Both times the screen would not advance to allow me to enter my payment information. As I result I had to call Audit Defense and then Turbo Tax to get my payment processed manually. I have been a user of your product for 20 years and am dissppointed in these product glithches. The Audit Defense Associate said everyone is having this issue and the TurboTax Associate said quite a few were having this issue. Not the product quality I expected from Turbotax, I should get a refund of my purchase price or a voucher for a free copy of the premier software for 2021. I am an early retired CPA still holding a permit to practice.
Date published: 2021-05-12
Rated 5 out of 5 by from Tech support was marvelous Could not e-file because the notice said I was missing an update.. The lady that helped me for three days and I was finally able to e-file. She was so very very helpful and was more determined to find out the problem than I was.
Date published: 2021-05-12
Rated 5 out of 5 by from Very Good experience with Turbo Tax I have Very good experience with this Company. I used Chat service to get some instructions during the preparation of my tax return. Thank you for this.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbotax does a superb job. Great format & all personal are very professional.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is AMAZEBALLS!!! Turbo Tax is very easy to navigate through however through no fault of your part my filing got rejected from IRS and so when I opted to call Jessica walked me through the steps to corrrect my error and refile so tytytytyty so much!
Date published: 2021-05-12
Rated 4 out of 5 by from Worked again I wish I did not have to enter the same information as many as 6 times. I wish bank account information could be pulled up from the previous years Turbo tax for me to verify rather than hand entering it. I wish I could report number as they actually appear on 1099's and W-2's rather than having to change them to what Turbo Tax think they should be.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbot take was easy and great to use. Made it very easy to file taxes. The help links worked well.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is a great success story. TT is easy to work with, and so smooth in computations
Date published: 2021-05-12
Rated 5 out of 5 by from I Would not do my taxes any other way!!! I love the turbo tax program and all the help resources that come with it!
Date published: 2021-05-12
Rated 5 out of 5 by from Resting Assured!! I used to go to those tax preparing offices or kiosks. You know the ones I'm talking about. They would cost sooo much money it was insane! Then I decided to try and do my own with Turbo tax. It is sooo user friendly and so easy! 14 yrs later and I'm still with Turbo Tax!!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1553