TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from System made filing simple and easy I had used another major tax preparing website the past few years, however this year (2020) the site would not upload my documents and would not accept the name & address of my educational institution from the 1098T form. I entered it at least a half dozen times and finally said "Forget This." I was able to create an account and complete and file my taxes while still on hold with the original preparer. I'll be using Turbo Tax from now on.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is AWESOME! TurboTax was really easy for me to follow, steps are simple to follow and even easier if filed previously with TurboTax
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Saves Lives! Today was the last day to file taxes and I was sort of anxious to get it done but the experience was more easy filing, then it was receiving my W2's!
Date published: 2021-05-17
Rated 5 out of 5 by from Great, as usual.... easy and fast, as usual - glad I used it for the first time many years ago
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is my favorite tax filing system! I really enjoy my experience with Turbo Tax! very easy and takes you through step by step in an a way that is very understandable and is easy to navigate around. I have used other sites and this one is now my go to!
Date published: 2021-05-17
Rated 2 out of 5 by from Don’t agree with double charges I don’t agree with double charges. You don’t show the other options until later & then when you click on that one, you find out on the end you are getting charged for both of the items you clicked on instead of just upgrading to the other one. And I don’t why you advertise it is free because I never had it free. I was always charged for something.
Date published: 2021-05-17
Rated 1 out of 5 by from long-time user I have used the product since the 1980's when it was MacInTax. It seems less automated than it was in prior years. I had to manually fix errors on forms that previous product versions did not allow using the Easy Step.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome Great service! Saves time. Very convenient and I am going to file next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Filing fees this is the first time that you asked for a fee for filing $25 for state and additional for to process refund to my bank account
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy and fast! It was very fast and easy. I would definitely recommend
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from System made filing simple and easy I had used another major tax preparing website the past few years, however this year (2020) the site would not upload my documents and would not accept the name & address of my educational institution from the 1098T form. I entered it at least a half dozen times and finally said "Forget This." I was able to create an account and complete and file my taxes while still on hold with the original preparer. I'll be using Turbo Tax from now on.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is AWESOME! TurboTax was really easy for me to follow, steps are simple to follow and even easier if filed previously with TurboTax
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Saves Lives! Today was the last day to file taxes and I was sort of anxious to get it done but the experience was more easy filing, then it was receiving my W2's!
Date published: 2021-05-17
Rated 5 out of 5 by from Great, as usual.... easy and fast, as usual - glad I used it for the first time many years ago
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is my favorite tax filing system! I really enjoy my experience with Turbo Tax! very easy and takes you through step by step in an a way that is very understandable and is easy to navigate around. I have used other sites and this one is now my go to!
Date published: 2021-05-17
Rated 2 out of 5 by from Don’t agree with double charges I don’t agree with double charges. You don’t show the other options until later & then when you click on that one, you find out on the end you are getting charged for both of the items you clicked on instead of just upgrading to the other one. And I don’t why you advertise it is free because I never had it free. I was always charged for something.
Date published: 2021-05-17
Rated 1 out of 5 by from long-time user I have used the product since the 1980's when it was MacInTax. It seems less automated than it was in prior years. I had to manually fix errors on forms that previous product versions did not allow using the Easy Step.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome Great service! Saves time. Very convenient and I am going to file next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Filing fees this is the first time that you asked for a fee for filing $25 for state and additional for to process refund to my bank account
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy and fast! It was very fast and easy. I would definitely recommend
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1545