TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 2 out of 5 by from Disappointed form 8997 is not supported I've been a customer for 30 or so years and TurboTax does seem to be the best consumer product for entering and reporting one's taxes, but I'm disappointed a critical form (Form 8997) that I need is missing which requires me to print out my return and send it in instead of being able to e-file.
Date published: 2021-09-22
Rated 5 out of 5 by from Turbo tax is awesome Agent was too good. She had gone through every step patiently and helped me resolve the issues and file my returns successfully
Date published: 2021-09-22
Rated 5 out of 5 by from Mentally super helpful! Frank from Turbo Tax did a live chat with me at the end to make sure that I had done everything correctly. It really helped me feel confident! He was very nice and very helpful. He made sure I claimed everything correctly and was able to compare everything to my 2019 taxes.
Date published: 2021-09-22
Rated 4 out of 5 by from Makes our life easy Have used TrboTax since it was first introduced. No hasle way to file taxes. Need support for Form 8621. I had requested inclusion of the form for the 4th year. But no success to date. Hopefully Intuit will fix this next year.
Date published: 2021-09-22
Rated 5 out of 5 by from SOOO easy go use!!! Everything was explained in detail and easy to understand. I wish I would've used turbo tax last year but will be using again for my future tax needs. Thank you turbo tax!!
Date published: 2021-09-22
Rated 4 out of 5 by from Last step to file the taxes and form 1116 federal It seems the last step only has REFUND and pay by CREDIT CARD. I do not see any option as there is before that step to use one's bank account. Why do I have to give a CC company more fees? Additionally, completing the Form 1116 form was a nightmare. I had to hunt and peck before I found a document that showed the procedures. When I clicked on fields within the Form 1116 I'd see very unhelpful text such as FROM FORM X LINES 1, 2, 3A (not the actual text but just an example).
Date published: 2021-09-22
Rated 5 out of 5 by from Very easy to use Really appreciated this experience - system was very easy to use and intuituve.
Date published: 2021-09-22
Rated 3 out of 5 by from Good, but one glaring flaw Works well enough, but this program should really be able to import info from quickbooks online...
Date published: 2021-09-22
Rated 5 out of 5 by from I really like and have trusted turbo tax for years I have used turbo tax for many years and I have never had an issue with any of my returns
Date published: 2021-09-22
Rated 5 out of 5 by from I love TurboTax!!! easy to use, great in catching errors, feel confident that I did my taxes right. Great product overall.
Date published: 2021-09-22
All TurboTax® Offerings Reviews - Page 1527
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Disappointed form 8997 is not supported I've been a customer for 30 or so years and TurboTax does seem to be the best consumer product for entering and reporting one's taxes, but I'm disappointed a critical form (Form 8997) that I need is missing which requires me to print out my return and send it in instead of being able to e-file.
Date published: 2021-09-22
Rated 5 out of 5 by from Turbo tax is awesome Agent was too good. She had gone through every step patiently and helped me resolve the issues and file my returns successfully
Date published: 2021-09-22
Rated 5 out of 5 by from Mentally super helpful! Frank from Turbo Tax did a live chat with me at the end to make sure that I had done everything correctly. It really helped me feel confident! He was very nice and very helpful. He made sure I claimed everything correctly and was able to compare everything to my 2019 taxes.
Date published: 2021-09-22
Rated 4 out of 5 by from Makes our life easy Have used TrboTax since it was first introduced. No hasle way to file taxes. Need support for Form 8621. I had requested inclusion of the form for the 4th year. But no success to date. Hopefully Intuit will fix this next year.
Date published: 2021-09-22
Rated 5 out of 5 by from SOOO easy go use!!! Everything was explained in detail and easy to understand. I wish I would've used turbo tax last year but will be using again for my future tax needs. Thank you turbo tax!!
Date published: 2021-09-22
Rated 4 out of 5 by from Last step to file the taxes and form 1116 federal It seems the last step only has REFUND and pay by CREDIT CARD. I do not see any option as there is before that step to use one's bank account. Why do I have to give a CC company more fees? Additionally, completing the Form 1116 form was a nightmare. I had to hunt and peck before I found a document that showed the procedures. When I clicked on fields within the Form 1116 I'd see very unhelpful text such as FROM FORM X LINES 1, 2, 3A (not the actual text but just an example).
Date published: 2021-09-22
Rated 5 out of 5 by from Very easy to use Really appreciated this experience - system was very easy to use and intuituve.
Date published: 2021-09-22
Rated 3 out of 5 by from Good, but one glaring flaw Works well enough, but this program should really be able to import info from quickbooks online...
Date published: 2021-09-22
Rated 5 out of 5 by from I really like and have trusted turbo tax for years I have used turbo tax for many years and I have never had an issue with any of my returns
Date published: 2021-09-22
Rated 5 out of 5 by from I love TurboTax!!! easy to use, great in catching errors, feel confident that I did my taxes right. Great product overall.
Date published: 2021-09-22
All TurboTax® Offerings Reviews - Page 1527