TURBOTAX CUSTOMER REVIEWS
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Rated 1 out of 5 by France Aurora from Disappointed for Several Reasons I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by MCardoso from more fees every year been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by Mary Florida from Simply, easy, billingual. Awesome They have billingual page that really help me and ask me every thing step by step.
Date published: 2023-04-18
Rated 5 out of 5 by Natethegreat123 from Turbo Tax is Amazing Turbo Tax makes everything quick and easy for you, I love using it.
Date published: 2023-04-18
Rated 5 out of 5 by Dubquan from Love it here been here for years will always use t Love it here been here for years will always use turbo
Date published: 2023-04-18
Rated 4 out of 5 by Royad from Turbo Tax can be the best (1)Downloading investment information from Brokerage firm/bank needs improvement. The program should download fully all required information; and instructions to user can be improved upon in that area. Confusion in this area can frustrate the user. (2) The frequency of advertising paid assistance should be reduced. High frequency is annoying and distracting.
Date published: 2023-04-18
Rated 5 out of 5 by Braden44 from Great Great and easy to use.Would recommend for anyone to try.
Date published: 2023-04-18
Rated 2 out of 5 by 118ru from it's not free sucked didnt have much money this year and it cost 118 plus tax this yearto file after the hour it took to file..
Date published: 2023-04-18
Rated 3 out of 5 by zippitydooda from The software is great. Hidden fees though Turbotax is easy to use and works well. But they say "file your taxes for free! Zero Zero Zero! And the next thing I know, I'm being charged 180 bucks!
Date published: 2023-04-18
Rated 5 out of 5 by Kimber967 from TurboTax is easy! I enjoy that it takes me less than an hour to complete my taxes.
All TurboTax® Offerings Reviews - Page 1524
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by France Aurora from Disappointed for Several Reasons I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by MCardoso from more fees every year been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by Mary Florida from Simply, easy, billingual. Awesome They have billingual page that really help me and ask me every thing step by step.
Date published: 2023-04-18
Rated 5 out of 5 by Natethegreat123 from Turbo Tax is Amazing Turbo Tax makes everything quick and easy for you, I love using it.
Date published: 2023-04-18
Rated 5 out of 5 by Dubquan from Love it here been here for years will always use t Love it here been here for years will always use turbo
Date published: 2023-04-18
Rated 4 out of 5 by Royad from Turbo Tax can be the best (1)Downloading investment information from Brokerage firm/bank needs improvement. The program should download fully all required information; and instructions to user can be improved upon in that area. Confusion in this area can frustrate the user. (2) The frequency of advertising paid assistance should be reduced. High frequency is annoying and distracting.
Date published: 2023-04-18
Rated 5 out of 5 by Braden44 from Great Great and easy to use.Would recommend for anyone to try.
Date published: 2023-04-18
Rated 2 out of 5 by 118ru from it's not free sucked didnt have much money this year and it cost 118 plus tax this yearto file after the hour it took to file..
Date published: 2023-04-18
Rated 3 out of 5 by zippitydooda from The software is great. Hidden fees though Turbotax is easy to use and works well. But they say "file your taxes for free! Zero Zero Zero! And the next thing I know, I'm being charged 180 bucks!
Date published: 2023-04-18
Rated 5 out of 5 by Kimber967 from TurboTax is easy! I enjoy that it takes me less than an hour to complete my taxes.
All TurboTax® Offerings Reviews - Page 1524
Date published: 2023-04-18