TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Last year with TurboTax... Horrible experience!!!! I was done with everything but the filing of my taxes. My wife and I had a few items to verify before filing. When I returned to complete a few days later, the program went through some sort of update that erased my complete return. I had to start over after investing several hours. There is no excuse for this! I am done with TT.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax I used the help section several time. Could use some updating on the navigation to get threw sections.
Date published: 2022-04-15
Rated 5 out of 5 by from very easy! i will always use turbo tax every year for filing taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to file! I have been using Turbotax last decade and it's easy to file federal and state tax return. Turbotax will guide you through to the end and explain when you have any questions, they will take care of you! I love it.
Date published: 2022-04-15
Rated 1 out of 5 by from You Don't Offer a Valuable Service The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by from it was a headache if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by from I'm Done I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by from 6 year user Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbotax was super fast and helpful Answered all questions which was helpful, but they keep asking if you want to upgrade throughout the process which is sort of annoying.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Last year with TurboTax... Horrible experience!!!! I was done with everything but the filing of my taxes. My wife and I had a few items to verify before filing. When I returned to complete a few days later, the program went through some sort of update that erased my complete return. I had to start over after investing several hours. There is no excuse for this! I am done with TT.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax I used the help section several time. Could use some updating on the navigation to get threw sections.
Date published: 2022-04-15
Rated 5 out of 5 by from very easy! i will always use turbo tax every year for filing taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to file! I have been using Turbotax last decade and it's easy to file federal and state tax return. Turbotax will guide you through to the end and explain when you have any questions, they will take care of you! I love it.
Date published: 2022-04-15
Rated 1 out of 5 by from You Don't Offer a Valuable Service The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by from it was a headache if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by from I'm Done I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by from 6 year user Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbotax was super fast and helpful Answered all questions which was helpful, but they keep asking if you want to upgrade throughout the process which is sort of annoying.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1481