TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 1 out of 5 by from Last time Was forced to upgrade because of crypto. Don't plan to use again.
Date published: 2022-04-15
Rated 4 out of 5 by from Product needs real versioning and revision history I've used TurboTax for more than 20 years. The last few years have seen no real description of changes made with each patch update, and no published revision history anywhere. This is pretty annoying for those of us with complicated returns who tend to wait until the final week before the filing deadline, just in case an update is released that affects our particular tax situation. How would we know if that were the case or not? Also, the version number displayed in Programs and Features on Windows (and all the various version strings on the Components tab in the "About TurboTax" window) looks nothing like the actual tax year and release update numbers that we would expect to see there. How are we supposed to know that "021.0000.0572" is the same as "Tax Year 2021, R.25 Update"? On the plus side, TurboTax certainly beats busting out the green visor and printing calculator and figuring this all out by hand... Please give us humanly intelligible versioning and a real revision history and I will change my next review to five stars.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax smooth sailing . was easy to use and very efficient
Date published: 2022-04-15
Rated 2 out of 5 by from Disappointing Lacks navigation to find what you need especially on the state returns. The state returns lacks any explanation about how they came up with certain numbers. I get that the calcs are guaranteed but how can I make sure they are using the right inputs (that I put the right numbers in)? Also, why not put the completed forms BEFORE the filing section and where are all the supporting forms? Very confusing to have to enter all the e-filing info before being able to review the final docs.
Date published: 2022-04-15
Rated 2 out of 5 by from Not very happy Not very happy that turbo tax did not carry over any of my information from any of the last few years that I have used it like it did in the past.
Date published: 2022-04-15
Rated 5 out of 5 by from It's easy to use TurboTax It's fast quick and easy especially when you're down to the last minute
Date published: 2022-04-15
Rated 5 out of 5 by from EASY I WILL USE TIRBO TAX ALL THE TIMES BECAUSE I ENJOY IT
Date published: 2022-04-15
Rated 1 out of 5 by from Disappointing Bug in Minnesota tax return It was very disappointing that there is a bug in the parcel number field on the Minnesota renters rebate form M1PR. An endless loop in correcting the parcel number field on the form. It does not accept the corrected format it is requesting (alphanumeric only, which is NOT how the parcel number appears on the MN department of revenue form supplied by the landlord. MN parcel IDs have dashes.) You should already know about it and should have fixed it. It prevents the user from submitting it electronically, which is listed as an option in the filing screen, so it has to be snail-mailed. How 2001! AND the bug does not become apparent until the final check prior to electronic submission which occurs AFTER the user has paid for the state return. Nefarious. Given my income, I could use a free filing service offered by your competitors. I will seriously consider it next year.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax walked me thru it TurboTax made it easy and step by step to input all the data and even go back to add more info later. Lots of questions, but I got through it all. I like that it is up to date with the current tax laws and that I can easily eFile my taxes.
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax is okey After I finished my taxes and got to the point of using my credit card to process $25 fee for efiling, the simple task was not possible to complete. The new window was bigger than my monitor, was not possible to adjust and continue button was not visible. I was struggling until I got an extra monitor. If your software doesn't work with Windows 10, let the customer know!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1479
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Last time Was forced to upgrade because of crypto. Don't plan to use again.
Date published: 2022-04-15
Rated 4 out of 5 by from Product needs real versioning and revision history I've used TurboTax for more than 20 years. The last few years have seen no real description of changes made with each patch update, and no published revision history anywhere. This is pretty annoying for those of us with complicated returns who tend to wait until the final week before the filing deadline, just in case an update is released that affects our particular tax situation. How would we know if that were the case or not? Also, the version number displayed in Programs and Features on Windows (and all the various version strings on the Components tab in the "About TurboTax" window) looks nothing like the actual tax year and release update numbers that we would expect to see there. How are we supposed to know that "021.0000.0572" is the same as "Tax Year 2021, R.25 Update"? On the plus side, TurboTax certainly beats busting out the green visor and printing calculator and figuring this all out by hand... Please give us humanly intelligible versioning and a real revision history and I will change my next review to five stars.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax smooth sailing . was easy to use and very efficient
Date published: 2022-04-15
Rated 2 out of 5 by from Disappointing Lacks navigation to find what you need especially on the state returns. The state returns lacks any explanation about how they came up with certain numbers. I get that the calcs are guaranteed but how can I make sure they are using the right inputs (that I put the right numbers in)? Also, why not put the completed forms BEFORE the filing section and where are all the supporting forms? Very confusing to have to enter all the e-filing info before being able to review the final docs.
Date published: 2022-04-15
Rated 2 out of 5 by from Not very happy Not very happy that turbo tax did not carry over any of my information from any of the last few years that I have used it like it did in the past.
Date published: 2022-04-15
Rated 5 out of 5 by from It's easy to use TurboTax It's fast quick and easy especially when you're down to the last minute
Date published: 2022-04-15
Rated 5 out of 5 by from EASY I WILL USE TIRBO TAX ALL THE TIMES BECAUSE I ENJOY IT
Date published: 2022-04-15
Rated 1 out of 5 by from Disappointing Bug in Minnesota tax return It was very disappointing that there is a bug in the parcel number field on the Minnesota renters rebate form M1PR. An endless loop in correcting the parcel number field on the form. It does not accept the corrected format it is requesting (alphanumeric only, which is NOT how the parcel number appears on the MN department of revenue form supplied by the landlord. MN parcel IDs have dashes.) You should already know about it and should have fixed it. It prevents the user from submitting it electronically, which is listed as an option in the filing screen, so it has to be snail-mailed. How 2001! AND the bug does not become apparent until the final check prior to electronic submission which occurs AFTER the user has paid for the state return. Nefarious. Given my income, I could use a free filing service offered by your competitors. I will seriously consider it next year.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax walked me thru it TurboTax made it easy and step by step to input all the data and even go back to add more info later. Lots of questions, but I got through it all. I like that it is up to date with the current tax laws and that I can easily eFile my taxes.
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax is okey After I finished my taxes and got to the point of using my credit card to process $25 fee for efiling, the simple task was not possible to complete. The new window was bigger than my monitor, was not possible to adjust and continue button was not visible. I was struggling until I got an extra monitor. If your software doesn't work with Windows 10, let the customer know!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1479