TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Worked for me! I had to call a Live Expert. They called within 5 minutes and she cleared up the issue within 5 minutes.
Date published: 2022-04-17
Rated 5 out of 5 by from Tufbo Tax makes a difficult job easier! I enjoy the stress relieving intros to each section as it guides you through this process
Date published: 2022-04-17
Rated 5 out of 5 by from Relatively fast and easy No glitches this year and loved that I didn’t have to re-enter all our basic info even while filing the free version. Your IT department is to be congratulated.
Date published: 2022-04-17
Rated 3 out of 5 by from So/So It was easy enough but a lot of the import features didn't work.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax expert was great friendly and patient Iris was extremely helpful and we were able to e-file the return. She stayed with me until I was able to e-file the return.
Date published: 2022-04-17
Rated 4 out of 5 by from awesome it was easy and hard at the same time could use some minor adjustments
Date published: 2022-04-17
Rated 5 out of 5 by from Great TurboTax!! So simple!! Easy to navigate!! I am disabled and this was easy for me to do
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great, but finding the AGI was hard. Finding the AGI was more difficult than it needed to be. You could have simply said that it was on Line 11 instead of telling me to log in. When I logged in, I couldn't find the documents/forms. I finally did a search on my browser for the topic and tried the video that you had. That's where it said it was line 11. You could have told me that in the very first instruction.
Date published: 2022-04-17
Rated 1 out of 5 by from I hated TurboTax This Year I've used TT for 20 years but this year's version was very disappointing. Items didn't transfer or load into the new return. I spent HOURS trying to figure out why the program wouldn't initialize on my user ID but it loaded fine on my wife's. Turns out it was a file hidden in my os x library. TT support was ZERO help. Time to look for a new provider.
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use. It walks you through everything you need!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1440
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Worked for me! I had to call a Live Expert. They called within 5 minutes and she cleared up the issue within 5 minutes.
Date published: 2022-04-17
Rated 5 out of 5 by from Tufbo Tax makes a difficult job easier! I enjoy the stress relieving intros to each section as it guides you through this process
Date published: 2022-04-17
Rated 5 out of 5 by from Relatively fast and easy No glitches this year and loved that I didn’t have to re-enter all our basic info even while filing the free version. Your IT department is to be congratulated.
Date published: 2022-04-17
Rated 3 out of 5 by from So/So It was easy enough but a lot of the import features didn't work.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax expert was great friendly and patient Iris was extremely helpful and we were able to e-file the return. She stayed with me until I was able to e-file the return.
Date published: 2022-04-17
Rated 4 out of 5 by from awesome it was easy and hard at the same time could use some minor adjustments
Date published: 2022-04-17
Rated 5 out of 5 by from Great TurboTax!! So simple!! Easy to navigate!! I am disabled and this was easy for me to do
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great, but finding the AGI was hard. Finding the AGI was more difficult than it needed to be. You could have simply said that it was on Line 11 instead of telling me to log in. When I logged in, I couldn't find the documents/forms. I finally did a search on my browser for the topic and tried the video that you had. That's where it said it was line 11. You could have told me that in the very first instruction.
Date published: 2022-04-17
Rated 1 out of 5 by from I hated TurboTax This Year I've used TT for 20 years but this year's version was very disappointing. Items didn't transfer or load into the new return. I spent HOURS trying to figure out why the program wouldn't initialize on my user ID but it loaded fine on my wife's. Turns out it was a file hidden in my os x library. TT support was ZERO help. Time to look for a new provider.
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use. It walks you through everything you need!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1440