TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great Experience Very easy and called a specialist to help and we was great.
Date published: 2021-05-13
Rated 3 out of 5 by from Turbo Tax Issues Turbo Tax, when completing the e-file portion wanted me to enter the previous year's PIN. I had no clue what it was and Turbo Tax wouldn't let me around that so I printed out all the forms and filed by surface mail. It would seem that there is a way around that issue even though I realize that is a "security issue".
Date published: 2021-05-13
Rated 5 out of 5 by from Thank goodness for TurboTax I love TT and especially the great customer support.
Date published: 2021-05-13
Rated 5 out of 5 by from EASY PEASY Easy Peasy made dealing with the government a little less sleazy
Date published: 2021-05-13
Rated 5 out of 5 by from Review TurboTax 2020 Well done! I'm a very early adopter, probably from 1984 or 1985. Although my tax situation has some minor changes, this version has been very helpful. Now the BAD!!!: there was a popup to 'update', it seemed that TT was saving as I was finishing, I knew better but allowed the update, all my data was lost (using a Mac Workbook last two years), after searching for over 2 hours, I started over. Unlike my first attempt, my 2019 return personal data transferred.
Date published: 2021-05-13
Rated 5 out of 5 by from The best product possible for a nervous nelly. I can only use these very words to describe how quick, painless and even pleasant filing my taxes with TurboTax was. I am absolutely grateful for this product. I SUPER recommend it to everyone.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax 2020 Survey Turbo Tax does take a little time. But is very through. Had 2 problems / questions. Had one actual voice call / telephone communication. Had a one "Chat" ...back & forth written communication. Both Service Reps very knowledgeable, courteous, helpful and patient, in figuring things out AND resolving them. Wish them continued success at their jobs. Smile !!!
Date published: 2021-05-13
Rated 4 out of 5 by from Turbotax makes it easier Turbotax just makes filing easier I don't worry so much about mistakes and they catch places I might save money
Date published: 2021-05-13
Rated 5 out of 5 by from Makes It Easy When It Should Be I've used TurboTax for years now and I appreciate the ease of access and wealth of information provided with each step of the process.
Date published: 2021-05-13
Rated 1 out of 5 by from way too expensive for no reason I completely finish filling out my report and in order to get my student loan interest counted I had to pay $60, plus the $50 they don't tell you about upfront in order to file my state taxes. Don't advertise it as "free" if I can't file all of the things I need to in order to get my max return rate. If the free version doesn't let you file ALL of your taxes for free they should say that upfront. All of that, combined with the fact that they try to get you to fund their lobbying to congress and to fund governor candidates as you file, I won't be using turbotax again and I recommend no one else does either.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1436
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Experience Very easy and called a specialist to help and we was great.
Date published: 2021-05-13
Rated 3 out of 5 by from Turbo Tax Issues Turbo Tax, when completing the e-file portion wanted me to enter the previous year's PIN. I had no clue what it was and Turbo Tax wouldn't let me around that so I printed out all the forms and filed by surface mail. It would seem that there is a way around that issue even though I realize that is a "security issue".
Date published: 2021-05-13
Rated 5 out of 5 by from Thank goodness for TurboTax I love TT and especially the great customer support.
Date published: 2021-05-13
Rated 5 out of 5 by from EASY PEASY Easy Peasy made dealing with the government a little less sleazy
Date published: 2021-05-13
Rated 5 out of 5 by from Review TurboTax 2020 Well done! I'm a very early adopter, probably from 1984 or 1985. Although my tax situation has some minor changes, this version has been very helpful. Now the BAD!!!: there was a popup to 'update', it seemed that TT was saving as I was finishing, I knew better but allowed the update, all my data was lost (using a Mac Workbook last two years), after searching for over 2 hours, I started over. Unlike my first attempt, my 2019 return personal data transferred.
Date published: 2021-05-13
Rated 5 out of 5 by from The best product possible for a nervous nelly. I can only use these very words to describe how quick, painless and even pleasant filing my taxes with TurboTax was. I am absolutely grateful for this product. I SUPER recommend it to everyone.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax 2020 Survey Turbo Tax does take a little time. But is very through. Had 2 problems / questions. Had one actual voice call / telephone communication. Had a one "Chat" ...back & forth written communication. Both Service Reps very knowledgeable, courteous, helpful and patient, in figuring things out AND resolving them. Wish them continued success at their jobs. Smile !!!
Date published: 2021-05-13
Rated 4 out of 5 by from Turbotax makes it easier Turbotax just makes filing easier I don't worry so much about mistakes and they catch places I might save money
Date published: 2021-05-13
Rated 5 out of 5 by from Makes It Easy When It Should Be I've used TurboTax for years now and I appreciate the ease of access and wealth of information provided with each step of the process.
Date published: 2021-05-13
Rated 1 out of 5 by from way too expensive for no reason I completely finish filling out my report and in order to get my student loan interest counted I had to pay $60, plus the $50 they don't tell you about upfront in order to file my state taxes. Don't advertise it as "free" if I can't file all of the things I need to in order to get my max return rate. If the free version doesn't let you file ALL of your taxes for free they should say that upfront. All of that, combined with the fact that they try to get you to fund their lobbying to congress and to fund governor candidates as you file, I won't be using turbotax again and I recommend no one else does either.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1436