TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from They make a negative experience painless as they c their responses to my difficulty were timely and efficient. Scott walked me through the questions I had and was very helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from Super easy and fast Faster, cheaper and easier than going to an accountant
Date published: 2022-04-15
Rated 5 out of 5 by from Outstanding Purely a great service and didn't charge me an arm and leg.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is great as well educational and helpful I've used Turbo Tax for many years. The step by step process it provides takes the fear of filing away. Although some of tips are convoluted the services are convenience most welcome. I had to use google multiple times to better explain some terms
Date published: 2022-04-15
Rated 5 out of 5 by from EASY TO USE LOVE FILING WITH TURBO TAX SUPER EASY AND WHEN WE HAD QUESTIONS, THE AGENTS WERE SUPER HELPFUL!
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax continues to be the least worst option This year Turbo Tax decided to rename everyone in my family! We all have different last names, but that's too post-1950s for Intuit's developers. They decided everyone had to share the same last name. Multiple rounds of rejected returns ensued. Fortunately the IRS is perfectly happy to inform you (quite clearly) what went wrong, but this should never have been a problem in the first place. The advantage of TurboTax over just filing this stuff myself is mostly that TurboTax remembers what I've input in the past and fills it in. When, after years of using TurboTax, they decide to undermine that whole premise (oops! Now you have to go carefully review everything you entered in the past!), they're really undermining their value proposition a LOT. This is better than the year that TurboTax decided it didn't like the formatting of my direct-deposit account number (didn't like spaces), and never bothered to tell me I hadn't actually paid my taxes, resulting in thousands of dollars in IRS fines; at least this year they told me about the (thoroughly TurboTax created) problems. I never had these problems when I filled out the forms myself. But it did take 3x longer, so maybe some insidious data corruption is worth a little time saved?
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE THE EXPERTS ARE ALWAYS THERE TO HELP AND ITS STEP BY STEP WITH CLEAR DIRECTIONS
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is a great product. Used it for 10 Yrs. Turbotax handled a relatively complex return with ease. Had a great deal of flexibility.
Date published: 2022-04-15
Rated 5 out of 5 by from Too Easy The presentation is sleek, clean, professional, and easy to follow. Everything is explained plainly. No headaches.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank goodness for Turbo Tax! So quick and easy. Turbo tax tracks everything. Thank you!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They make a negative experience painless as they c their responses to my difficulty were timely and efficient. Scott walked me through the questions I had and was very helpful.
Date published: 2022-04-15
Rated 5 out of 5 by from Super easy and fast Faster, cheaper and easier than going to an accountant
Date published: 2022-04-15
Rated 5 out of 5 by from Outstanding Purely a great service and didn't charge me an arm and leg.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is great as well educational and helpful I've used Turbo Tax for many years. The step by step process it provides takes the fear of filing away. Although some of tips are convoluted the services are convenience most welcome. I had to use google multiple times to better explain some terms
Date published: 2022-04-15
Rated 5 out of 5 by from EASY TO USE LOVE FILING WITH TURBO TAX SUPER EASY AND WHEN WE HAD QUESTIONS, THE AGENTS WERE SUPER HELPFUL!
Date published: 2022-04-15
Rated 2 out of 5 by from TurboTax continues to be the least worst option This year Turbo Tax decided to rename everyone in my family! We all have different last names, but that's too post-1950s for Intuit's developers. They decided everyone had to share the same last name. Multiple rounds of rejected returns ensued. Fortunately the IRS is perfectly happy to inform you (quite clearly) what went wrong, but this should never have been a problem in the first place. The advantage of TurboTax over just filing this stuff myself is mostly that TurboTax remembers what I've input in the past and fills it in. When, after years of using TurboTax, they decide to undermine that whole premise (oops! Now you have to go carefully review everything you entered in the past!), they're really undermining their value proposition a LOT. This is better than the year that TurboTax decided it didn't like the formatting of my direct-deposit account number (didn't like spaces), and never bothered to tell me I hadn't actually paid my taxes, resulting in thousands of dollars in IRS fines; at least this year they told me about the (thoroughly TurboTax created) problems. I never had these problems when I filled out the forms myself. But it did take 3x longer, so maybe some insidious data corruption is worth a little time saved?
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE THE EXPERTS ARE ALWAYS THERE TO HELP AND ITS STEP BY STEP WITH CLEAR DIRECTIONS
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is a great product. Used it for 10 Yrs. Turbotax handled a relatively complex return with ease. Had a great deal of flexibility.
Date published: 2022-04-15
Rated 5 out of 5 by from Too Easy The presentation is sleek, clean, professional, and easy to follow. Everything is explained plainly. No headaches.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank goodness for Turbo Tax! So quick and easy. Turbo tax tracks everything. Thank you!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1425