TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Amazing year in and year out! Thank you for making life a bit easier! Peace of mind and easy process every year.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is my go to I like to use TurboTax because I know TurboTax asks all the questions, and it gives me time to think through my return. I search their online community for answers, and I rely on the TurboTax professionals when I've exhausted everything else. I use it for my son too, and it was super easy to use for his uncomplicated return.
Date published: 2021-05-13
Rated 3 out of 5 by from I've used you for years For the most part I do like Turbo Tax. I should I have been a customer for more than 15 years. I've always liked being able to e-file both my federal and state returns. Until lately. For whatever reason my state return always seems to need me to buy another copy of Turbo Tax which is very expensive. I chose my version specifically for my needs that year and it is disappointing that I cannot simply file using whichever version works for me. With that being said, I have never had a return questioned by the IRS and think that's because of Turbo Tax's reliability. Thank you for that peace of mind.
Date published: 2021-05-13
Rated 5 out of 5 by from Thank You Turbo Tax! Marie was so kind and patient with me when my efile return was rejected. She walked me through the steps where I had not a clue as to where to start. Thank you TURBO TAX! I will continue to use this for another 20+ years.
Date published: 2021-05-13
Rated 5 out of 5 by from quick and easy I have used turbo tax for over 7 years now! I love it!
Date published: 2021-05-13
Rated 5 out of 5 by from Love Turbo Tax Easy to use. I recommend this to everyone doing their own taxes
Date published: 2021-05-13
Rated 3 out of 5 by from It's great butttttttt If someone else claims your kid's u have to file by mail and u get rejected and when u have filed with them every year u Shouldn't have to go through that the new person trying to claim them should have the problem not u.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax Premier was great but IP Pin problem Been using TurboTax for 40 years and very happy. However, IRS rejected this year's Fed return because the IP Pin was not requested by TurboTax and therefore I didn't enter it. I did enter the prior year's e-filing pin. As TurboTax instructed, I re-opened the return and entered the IP Pin. However, Smart Check flagged Direct Deposit as only being allowed w/e-filing. I ignored it and continued to a subsequent screen that offered the options on how to pay and I entered Direct Deposit here. I hope IRS doesn't reject it again.
Date published: 2021-05-13
Rated 5 out of 5 by from excellent Always hit help and to to the live chat . A live person will call you back. It was wonderful. It took less than 1 minute to solve my problem!!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful! Still have a couple of questions that need to be addressed but I have confidence they'll be resolved.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1415
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Amazing year in and year out! Thank you for making life a bit easier! Peace of mind and easy process every year.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is my go to I like to use TurboTax because I know TurboTax asks all the questions, and it gives me time to think through my return. I search their online community for answers, and I rely on the TurboTax professionals when I've exhausted everything else. I use it for my son too, and it was super easy to use for his uncomplicated return.
Date published: 2021-05-13
Rated 3 out of 5 by from I've used you for years For the most part I do like Turbo Tax. I should I have been a customer for more than 15 years. I've always liked being able to e-file both my federal and state returns. Until lately. For whatever reason my state return always seems to need me to buy another copy of Turbo Tax which is very expensive. I chose my version specifically for my needs that year and it is disappointing that I cannot simply file using whichever version works for me. With that being said, I have never had a return questioned by the IRS and think that's because of Turbo Tax's reliability. Thank you for that peace of mind.
Date published: 2021-05-13
Rated 5 out of 5 by from Thank You Turbo Tax! Marie was so kind and patient with me when my efile return was rejected. She walked me through the steps where I had not a clue as to where to start. Thank you TURBO TAX! I will continue to use this for another 20+ years.
Date published: 2021-05-13
Rated 5 out of 5 by from quick and easy I have used turbo tax for over 7 years now! I love it!
Date published: 2021-05-13
Rated 5 out of 5 by from Love Turbo Tax Easy to use. I recommend this to everyone doing their own taxes
Date published: 2021-05-13
Rated 3 out of 5 by from It's great butttttttt If someone else claims your kid's u have to file by mail and u get rejected and when u have filed with them every year u Shouldn't have to go through that the new person trying to claim them should have the problem not u.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax Premier was great but IP Pin problem Been using TurboTax for 40 years and very happy. However, IRS rejected this year's Fed return because the IP Pin was not requested by TurboTax and therefore I didn't enter it. I did enter the prior year's e-filing pin. As TurboTax instructed, I re-opened the return and entered the IP Pin. However, Smart Check flagged Direct Deposit as only being allowed w/e-filing. I ignored it and continued to a subsequent screen that offered the options on how to pay and I entered Direct Deposit here. I hope IRS doesn't reject it again.
Date published: 2021-05-13
Rated 5 out of 5 by from excellent Always hit help and to to the live chat . A live person will call you back. It was wonderful. It took less than 1 minute to solve my problem!!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful! Still have a couple of questions that need to be addressed but I have confidence they'll be resolved.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1415