TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Helps Idiot File! I'm autistic and this is the first time I have done taxes by myself and boy was it difficult getting all the right info since I had 4 jobs in 2021! So multiple W-2s and 1099's to juggle! TurboTax helped save my behind from going to federal prison due to my genuine tism
Date published: 2022-10-15
Rated 5 out of 5 by from Great! Great company I recommend them to everyone! I have never had an audit problem since I have been with turbotax.
Date published: 2022-10-15
Rated 4 out of 5 by from A Challenge this year I've used TT since 2003/ The 2021 return was the most challenging to date. There seemed to be a bug/loop that caused a big problem. It had to do with duplicate forms being completed by mistake and no way to delete them. I was on help and tax expert calls for hours for 4 days running. Thankfully Tina stayed with me for almost 5 hours to finally provide a solution. It involved downloading the desktop version and moving away from the online version so that the forms could be deleted.
Date published: 2022-10-15
Rated 5 out of 5 by from Reliable Tax Prep Reliable tax prep we've been using for years. Any interactions I've had with the live experts have been super helpful.
Date published: 2022-10-15
Rated 5 out of 5 by from awesome Great product, have used it for the past 20 years.
Date published: 2022-10-15
Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
Rated 4 out of 5 by from Great once you find it Why does it seem that every year I have to go through machinations to find my product? it never seems to be in the same place two years in a row...??? But once I find and download it, it is soooo easy to use that I'll overlook the website issues.
Date published: 2022-10-15
Rated 5 out of 5 by from Awsome Great product! Used it for over 10 years loved it as always!
Date published: 2022-10-15
Rated 5 out of 5 by from THANKS for peace of mind in filing 2021 taxes We appreciate the details and clarity along the process filing 2021 taxes.
Date published: 2022-10-15
Rated 3 out of 5 by from Not a Fan I don't think processing a return on Turbo Tax is simple and I am constantly frustrated with the process even after using it for the last 15 years. And I am a career accountant. I also hate the pricing on the state returns. I do one of mine offline using the online autocalc form because paying $45 for something that takes 15 minutes is absurd. I plan to move the other state out of Turbotax because doing it by hand would barely take any time. I am so frustrated this year that I think this will be my last year using Turbotax unless I find the other available vendors to be worse.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 141
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Helps Idiot File! I'm autistic and this is the first time I have done taxes by myself and boy was it difficult getting all the right info since I had 4 jobs in 2021! So multiple W-2s and 1099's to juggle! TurboTax helped save my behind from going to federal prison due to my genuine tism
Date published: 2022-10-15
Rated 5 out of 5 by from Great! Great company I recommend them to everyone! I have never had an audit problem since I have been with turbotax.
Date published: 2022-10-15
Rated 4 out of 5 by from A Challenge this year I've used TT since 2003/ The 2021 return was the most challenging to date. There seemed to be a bug/loop that caused a big problem. It had to do with duplicate forms being completed by mistake and no way to delete them. I was on help and tax expert calls for hours for 4 days running. Thankfully Tina stayed with me for almost 5 hours to finally provide a solution. It involved downloading the desktop version and moving away from the online version so that the forms could be deleted.
Date published: 2022-10-15
Rated 5 out of 5 by from Reliable Tax Prep Reliable tax prep we've been using for years. Any interactions I've had with the live experts have been super helpful.
Date published: 2022-10-15
Rated 5 out of 5 by from awesome Great product, have used it for the past 20 years.
Date published: 2022-10-15
Rated 2 out of 5 by from mediocre product - too many inconsistencies I spent hours trying to use my k1 from my TurboTax created LLC Sub S info on the TurboTax personal return. One provided one set of info while the other demanded info not provided by the business return. Crappy deal.
Date published: 2022-10-15
Rated 4 out of 5 by from Great once you find it Why does it seem that every year I have to go through machinations to find my product? it never seems to be in the same place two years in a row...??? But once I find and download it, it is soooo easy to use that I'll overlook the website issues.
Date published: 2022-10-15
Rated 5 out of 5 by from Awsome Great product! Used it for over 10 years loved it as always!
Date published: 2022-10-15
Rated 5 out of 5 by from THANKS for peace of mind in filing 2021 taxes We appreciate the details and clarity along the process filing 2021 taxes.
Date published: 2022-10-15
Rated 3 out of 5 by from Not a Fan I don't think processing a return on Turbo Tax is simple and I am constantly frustrated with the process even after using it for the last 15 years. And I am a career accountant. I also hate the pricing on the state returns. I do one of mine offline using the online autocalc form because paying $45 for something that takes 15 minutes is absurd. I plan to move the other state out of Turbotax because doing it by hand would barely take any time. I am so frustrated this year that I think this will be my last year using Turbotax unless I find the other available vendors to be worse.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 141