TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 4 out of 5 by from Great product/service, lack user friendliness The overall customer service and tax accountant's experience are great. The process itself and what the users should expect in each step are not clear. I had issue on seeing the tax document prepared by the accountant before check out, and contacted Turbotax. Took several attempts for accountant to try uploads and eventually fixed the issue. It was not pleasant as it was too close to IRS deadline.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Easy to use and quick responses from the Turbo Tax team.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is pretty kool to use. Easy to navigate. I did not have any problems filing my taxes once I created an account. I also was able to quickly file my daughter's taxes. She received her refund about two weeks afterwards.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank you It's been good to work with you and saving my returns each year is awesome
Date published: 2022-04-15
Rated 3 out of 5 by from ok it was ok it was ok it was ok it was ok it was ok it was ok
Date published: 2022-04-15
Rated 5 out of 5 by from very good experience Only exception for me was about ACA insurance. Your question "choose no if you did not have ACA or was not insured". I am insured but not with ACA. even on this form "Your family: I have kids but not at home. I'm 76
Date published: 2022-04-15
Rated 5 out of 5 by from Straight-forward Relatively simple and quick process, even with State processing.
Date published: 2022-04-15
Rated 5 out of 5 by from Reliable and easy Although taxes can be painful, Turbo Tax makes the process as simple as possible and provides insights where there might be questions.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent Program Used Turbo Tax Live and got assistance and then some. Helped me settle long term gains.
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX WORKS FOR ME Works well with no issues so far. very easy to navigate. saves time and money as well
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1395
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great product/service, lack user friendliness The overall customer service and tax accountant's experience are great. The process itself and what the users should expect in each step are not clear. I had issue on seeing the tax document prepared by the accountant before check out, and contacted Turbotax. Took several attempts for accountant to try uploads and eventually fixed the issue. It was not pleasant as it was too close to IRS deadline.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Easy to use and quick responses from the Turbo Tax team.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is pretty kool to use. Easy to navigate. I did not have any problems filing my taxes once I created an account. I also was able to quickly file my daughter's taxes. She received her refund about two weeks afterwards.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank you It's been good to work with you and saving my returns each year is awesome
Date published: 2022-04-15
Rated 3 out of 5 by from ok it was ok it was ok it was ok it was ok it was ok it was ok
Date published: 2022-04-15
Rated 5 out of 5 by from very good experience Only exception for me was about ACA insurance. Your question "choose no if you did not have ACA or was not insured". I am insured but not with ACA. even on this form "Your family: I have kids but not at home. I'm 76
Date published: 2022-04-15
Rated 5 out of 5 by from Straight-forward Relatively simple and quick process, even with State processing.
Date published: 2022-04-15
Rated 5 out of 5 by from Reliable and easy Although taxes can be painful, Turbo Tax makes the process as simple as possible and provides insights where there might be questions.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent Program Used Turbo Tax Live and got assistance and then some. Helped me settle long term gains.
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX WORKS FOR ME Works well with no issues so far. very easy to navigate. saves time and money as well
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1395