TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy and conveniant The system itself pretty self explanatory, the reps that called me and helped with the few questions were very informative, knowledgeable, kind and patient.Ill definately be Turbo Tax Life Long user, its super easy, reassuring, and so worth the cost,, and it is way cheaper than other Tax preparers out there. Best experiance.
Date published: 2021-05-14
Rated 4 out of 5 by from ok needs to highlight items to fix didn't see the changes
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Awesome! The software is very user friendly and easy to use.
Date published: 2021-05-14
Rated 2 out of 5 by from Sooo tedious to use If you get everything right, with all of the info available the first time through it works well. But after reviewing the forms and finding errors, navigating back through endless questions to fix one field is really tedious. I had to completely delete a rental property and start over because the AMT depreciation amount was wrong and I could never find a way to change it. I wish I could just fill in the IRS forms.
Date published: 2021-05-14
Rated 5 out of 5 by from Great job for a another year Great job for another year. Thank you very much...
Date published: 2021-05-14
Rated 4 out of 5 by from First Time and Very Impressed! Very easy to read and follow - Great support with live chat and screen share.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and the price is very reasonable.
Date published: 2021-05-14
Rated 5 out of 5 by from menu driven turbo tax chat is an excellent feature while working on tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Great Experience with TurboTax There was an issue with one of my forms. The specialist reached out to me within 5 minutes of asking for help just days before the filing deadline. She stuck with me until with got the problem solved. Very good support.
Date published: 2021-05-14
Rated 4 out of 5 by from Helped me get it done. Turbotax seems less user friendly to me the last two times. This time there were some numbers that doubled and I couldn't undo them the first time. I had to talk to a rep. and he helped me decide the best thing to do was clear it all and start over. Later a number tripled and another number doubled. For a moment I had income of negative $112,000 plus! I called a rep. (Anthony) and he helped me straighten it out and answered my questions. Glad I got it done, but did find it stressful.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1395
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy and conveniant The system itself pretty self explanatory, the reps that called me and helped with the few questions were very informative, knowledgeable, kind and patient.Ill definately be Turbo Tax Life Long user, its super easy, reassuring, and so worth the cost,, and it is way cheaper than other Tax preparers out there. Best experiance.
Date published: 2021-05-14
Rated 4 out of 5 by from ok needs to highlight items to fix didn't see the changes
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Awesome! The software is very user friendly and easy to use.
Date published: 2021-05-14
Rated 2 out of 5 by from Sooo tedious to use If you get everything right, with all of the info available the first time through it works well. But after reviewing the forms and finding errors, navigating back through endless questions to fix one field is really tedious. I had to completely delete a rental property and start over because the AMT depreciation amount was wrong and I could never find a way to change it. I wish I could just fill in the IRS forms.
Date published: 2021-05-14
Rated 5 out of 5 by from Great job for a another year Great job for another year. Thank you very much...
Date published: 2021-05-14
Rated 4 out of 5 by from First Time and Very Impressed! Very easy to read and follow - Great support with live chat and screen share.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and the price is very reasonable.
Date published: 2021-05-14
Rated 5 out of 5 by from menu driven turbo tax chat is an excellent feature while working on tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Great Experience with TurboTax There was an issue with one of my forms. The specialist reached out to me within 5 minutes of asking for help just days before the filing deadline. She stuck with me until with got the problem solved. Very good support.
Date published: 2021-05-14
Rated 4 out of 5 by from Helped me get it done. Turbotax seems less user friendly to me the last two times. This time there were some numbers that doubled and I couldn't undo them the first time. I had to talk to a rep. and he helped me decide the best thing to do was clear it all and start over. Later a number tripled and another number doubled. For a moment I had income of negative $112,000 plus! I called a rep. (Anthony) and he helped me straighten it out and answered my questions. Glad I got it done, but did find it stressful.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1395