TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from TurboTax Buggy this year! The tax part worked fine. But, I had trouble with activating the software after I installed it, and could not pay the $25 fee for the state filing of my taxes. I tried all the suggestions on the help boards, and finally gave up! A real disappointment this year!
Date published: 2021-10-15
Rated 3 out of 5 by from Very frustrated with changes! I've been using TurboTax for decades and am extremely frustrated with some of the 'improvements' you've made....enough that I may not use you next year. The required worksheets are a pain in the neck when one knows what to enter on a specific civic form! It was VERY difficult to find where to enter an amount paid with extension, and I was not able to delete forms/worksheets I did not need.
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo tax can be awesome, but it's tricky Very frustrating. Had really good help and consideration from each of the specialists I spoke with, but--1. Is the filing deadline day a truly good one for a software update? 2. If turbo tax works better with chrome, can't we be advised up front? 3. Tell up front which personal info has to match where.
Date published: 2021-10-15
Rated 5 out of 5 by from Great Experience Once More!!!! I find TurboTax to be very useful and relatively easy to use.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax is Confusing I am a tax professional utilizing this program for my personal taxes. I find the program tedious. When I would ask an online question about the input, I would receive explanations of the tax theory. I made two calls for support and one of the responses was incorrect and the other seem to not be able to tell me how to print my returns. However, I will most likely use this program in the future because I am now familiar with it and the cost is reasonable.
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax gets the job done I've used it for the past 10 years without a problem and always great support
Date published: 2021-10-15
Rated 5 out of 5 by from I like file my taxes with turbotax I like file my taxes with Turbotax it's very convenient.
Date published: 2021-10-15
Rated 5 out of 5 by from Simple and Efficient!!! I love using Turbo Tax. It's "walk-through" interface makes preparing a TaxReturn simple and efficient.
Date published: 2021-10-15
Rated 5 out of 5 by from Great Service for Anyone Doing Their Taxes The online and mobile support was great! I was really concerned about filing my own taxes. I had a lot of questions. Licensed CPAs with years of experience were just a phone call away.
Date published: 2021-10-15
Rated 5 out of 5 by from Great easy to use software I have a complex income and tax situation. The software was simple to use and the help I received was excellent.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 1395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Buggy this year! The tax part worked fine. But, I had trouble with activating the software after I installed it, and could not pay the $25 fee for the state filing of my taxes. I tried all the suggestions on the help boards, and finally gave up! A real disappointment this year!
Date published: 2021-10-15
Rated 3 out of 5 by from Very frustrated with changes! I've been using TurboTax for decades and am extremely frustrated with some of the 'improvements' you've made....enough that I may not use you next year. The required worksheets are a pain in the neck when one knows what to enter on a specific civic form! It was VERY difficult to find where to enter an amount paid with extension, and I was not able to delete forms/worksheets I did not need.
Date published: 2021-10-15
Rated 4 out of 5 by from Turbo tax can be awesome, but it's tricky Very frustrating. Had really good help and consideration from each of the specialists I spoke with, but--1. Is the filing deadline day a truly good one for a software update? 2. If turbo tax works better with chrome, can't we be advised up front? 3. Tell up front which personal info has to match where.
Date published: 2021-10-15
Rated 5 out of 5 by from Great Experience Once More!!!! I find TurboTax to be very useful and relatively easy to use.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax is Confusing I am a tax professional utilizing this program for my personal taxes. I find the program tedious. When I would ask an online question about the input, I would receive explanations of the tax theory. I made two calls for support and one of the responses was incorrect and the other seem to not be able to tell me how to print my returns. However, I will most likely use this program in the future because I am now familiar with it and the cost is reasonable.
Date published: 2021-10-15
Rated 5 out of 5 by from TurboTax gets the job done I've used it for the past 10 years without a problem and always great support
Date published: 2021-10-15
Rated 5 out of 5 by from I like file my taxes with turbotax I like file my taxes with Turbotax it's very convenient.
Date published: 2021-10-15
Rated 5 out of 5 by from Simple and Efficient!!! I love using Turbo Tax. It's "walk-through" interface makes preparing a TaxReturn simple and efficient.
Date published: 2021-10-15
Rated 5 out of 5 by from Great Service for Anyone Doing Their Taxes The online and mobile support was great! I was really concerned about filing my own taxes. I had a lot of questions. Licensed CPAs with years of experience were just a phone call away.
Date published: 2021-10-15
Rated 5 out of 5 by from Great easy to use software I have a complex income and tax situation. The software was simple to use and the help I received was excellent.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 1395