TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great TurboTax is very easy to use, and very helpful. Quick and simple.
Date published: 2022-04-16
Rated 4 out of 5 by from turbo tax is helpful to a point frustrating that you have to pay 25 to file state...ads say state is free but not to file. can;t fine charitable worksheet, would like a master sheet of ira pension info all together
Date published: 2022-04-16
Rated 5 out of 5 by from Great product year after year! Used for years to help my Inlaws - great product and even when I mess up they walk me thru it all
Date published: 2022-04-16
Rated 1 out of 5 by from Not ideal... I had to switch to turbotax since Credit Karma had moved its tax prep into CashApp's hands and I couldn't get that to work. Turbotax forced me to upgrade my tax filing to Premier because I wouldn't have access to a form that was required to complete my taxes, so I'm real sore about that. Also all the questions are specific, and yet vague. Please include all forms that these questions would apply to. And considering Schedule E stuff: please add an option that is for people like me who has no actual stake in anything. I do not have a small business (Which I was required to fill out those forms), and the royalties I was getting I wasn't even aware I owned the stuff until the courts notified me of it changing hands. Talking to someone for just one question would have been even more expensive, so I am left feeling like my stuff isn't important and that you're only in it for the money you force people to pay and not actually if their taxes are CORRECT. I'm going to someone else next year. I'd rather talk to someone and explain my situation than sit on a webpage and be expected to pay 100+ bucks just to ask for help. Thank you for making my taxes that much more stressful. I will be noting you all specifically if my taxes come up wrong.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellant Using Turbo Tax is so easy. Would not use anyone or anything else
Date published: 2022-04-16
Rated 5 out of 5 by from GOOD JOB IT SEEMED LIKE IT TO FOREVER BUT I GOT IT DONE. EVERY YEAR IT GET BETTER,
Date published: 2022-04-16
Rated 5 out of 5 by from Super Easy! It made my Crypto filing a breeze! Easy to follow instructions.
Date published: 2022-04-16
Rated 4 out of 5 by from Good as usual except for a first time glitch I have used Turbo Tax since it very first offering. I have, and still do, like using the software as it's highly intuitive and makes filing my somewhat complex return fairly easy. I've never had an issue with my eFile returns being accepted electronically until this year. There was a problem with my 1099B having a Foreign Tax Credit recognized as being in the right place, i.e., a deduction on schedule A or a credit towards my tax liability. As I was entering the 1099B data, I don't recall a question being asked about where I wanted the credit to land. Through several attempts at manually entering data on the appropriate 1099 form, I was finally able to eFile the Federal and State tax returns; in short order, both were rejected. When I went back to the software to try and resolve the rejection issue, Turbo Tax provide enough help to resolve the problem and I was able to electronically refile both returns which, happily, were accepted. In all the years I've been using Turbo Tax, this was the first glitch I have encountered. Though unhappy that my returns were initially rejected, I am very pleased that Turbo Tax provided the assistance I needed to refile successfully. The Star rating of four is meant to be 4.5 as I am still pleased with the overall value of the product, and I will purchase the software next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome!!! Great and saved me a Ton of money. Laura was great and understood the scenario real fast
Date published: 2022-04-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax to do my taxes for over 20 years. It has never failed me. I recommend it.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1388
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great TurboTax is very easy to use, and very helpful. Quick and simple.
Date published: 2022-04-16
Rated 4 out of 5 by from turbo tax is helpful to a point frustrating that you have to pay 25 to file state...ads say state is free but not to file. can;t fine charitable worksheet, would like a master sheet of ira pension info all together
Date published: 2022-04-16
Rated 5 out of 5 by from Great product year after year! Used for years to help my Inlaws - great product and even when I mess up they walk me thru it all
Date published: 2022-04-16
Rated 1 out of 5 by from Not ideal... I had to switch to turbotax since Credit Karma had moved its tax prep into CashApp's hands and I couldn't get that to work. Turbotax forced me to upgrade my tax filing to Premier because I wouldn't have access to a form that was required to complete my taxes, so I'm real sore about that. Also all the questions are specific, and yet vague. Please include all forms that these questions would apply to. And considering Schedule E stuff: please add an option that is for people like me who has no actual stake in anything. I do not have a small business (Which I was required to fill out those forms), and the royalties I was getting I wasn't even aware I owned the stuff until the courts notified me of it changing hands. Talking to someone for just one question would have been even more expensive, so I am left feeling like my stuff isn't important and that you're only in it for the money you force people to pay and not actually if their taxes are CORRECT. I'm going to someone else next year. I'd rather talk to someone and explain my situation than sit on a webpage and be expected to pay 100+ bucks just to ask for help. Thank you for making my taxes that much more stressful. I will be noting you all specifically if my taxes come up wrong.
Date published: 2022-04-16
Rated 5 out of 5 by from Excellant Using Turbo Tax is so easy. Would not use anyone or anything else
Date published: 2022-04-16
Rated 5 out of 5 by from GOOD JOB IT SEEMED LIKE IT TO FOREVER BUT I GOT IT DONE. EVERY YEAR IT GET BETTER,
Date published: 2022-04-16
Rated 5 out of 5 by from Super Easy! It made my Crypto filing a breeze! Easy to follow instructions.
Date published: 2022-04-16
Rated 4 out of 5 by from Good as usual except for a first time glitch I have used Turbo Tax since it very first offering. I have, and still do, like using the software as it's highly intuitive and makes filing my somewhat complex return fairly easy. I've never had an issue with my eFile returns being accepted electronically until this year. There was a problem with my 1099B having a Foreign Tax Credit recognized as being in the right place, i.e., a deduction on schedule A or a credit towards my tax liability. As I was entering the 1099B data, I don't recall a question being asked about where I wanted the credit to land. Through several attempts at manually entering data on the appropriate 1099 form, I was finally able to eFile the Federal and State tax returns; in short order, both were rejected. When I went back to the software to try and resolve the rejection issue, Turbo Tax provide enough help to resolve the problem and I was able to electronically refile both returns which, happily, were accepted. In all the years I've been using Turbo Tax, this was the first glitch I have encountered. Though unhappy that my returns were initially rejected, I am very pleased that Turbo Tax provided the assistance I needed to refile successfully. The Star rating of four is meant to be 4.5 as I am still pleased with the overall value of the product, and I will purchase the software next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome!!! Great and saved me a Ton of money. Laura was great and understood the scenario real fast
Date published: 2022-04-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax to do my taxes for over 20 years. It has never failed me. I recommend it.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1388