TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Worst experience since 2011! I've been a customer/user since 2011. This was the worst edition ever! Took me hours to get started, endless loops that never let me actually start my taxes. Once I was able to "outsmart" your program things were fairly normal until the filing/saving blocks. Could't print my return, my printer could not be found, couldn't add my printer, had to close program, open from my file then copy and paste to print. Very frustrating!!! Not a good experience for the price!!! Considering trying someone else next year. You've been so good for so long, what happened???
Date published: 2021-05-12
Rated 5 out of 5 by from Won't do taxes without Turbo Tax! Filing taxes is always painful. Turbo Tax is an effective anaesthetic. Flawless data transfer either directly from my bank or from uploaded documents, and flawless math saves time and minimizes aggravation. I had to chat or speak with 3 tax experts along the way and I never had to wait very long. Their competency was mixed, but I was very fortunate to connect by phone with an expert who was able to answer my lingering questions, and was even able to provide insights on how to approach next year's taxes. I won't ever do my taxes without Turbo Tax assistance!
Date published: 2021-05-12
Rated 5 out of 5 by from Always helpful if needed We've used Turbo Tax several years now. They make sure everything is explained well and offer suggestions. It's saved us money being able to use it
Date published: 2021-05-12
Rated 5 out of 5 by from Thanks Piper was amazing! She was very prompt, accurate and easy to work with!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax is excellent very simple and direct can’t make a mistake good follow up
Date published: 2021-05-12
Rated 5 out of 5 by from Loved turbo tax!! This was my first time doing my taxes, and turbo tax was fantastic!! I even was able to talk with someone who helped me through all of it!
Date published: 2021-05-12
Rated 5 out of 5 by from Very efficient, excellent ! Very thorough and I like the step by step approach !
Date published: 2021-05-12
Rated 5 out of 5 by from worth every cent really good setup especially with the premium assistance
Date published: 2021-05-12
Rated 5 out of 5 by from Best Online Tax Software! Best and easiest online software, self guided and always accurate, highly recommend!
Date published: 2021-05-12
Rated 2 out of 5 by from Careful with payments to the government My efile was rejected because the AGI did not match. I obtained the AGI directly from the IRS and it matched so I do not know if this is a government or Turbo Tax issue. I have used HR Block for years and they would not print the payment voucher until the efile was accepted. Beware Turbo Tax did print the payment voucher so I assumed it was safe to send the money in and I did so. Now I have to hope a government agency will correctly credit my income tax payment with a paper return.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Worst experience since 2011! I've been a customer/user since 2011. This was the worst edition ever! Took me hours to get started, endless loops that never let me actually start my taxes. Once I was able to "outsmart" your program things were fairly normal until the filing/saving blocks. Could't print my return, my printer could not be found, couldn't add my printer, had to close program, open from my file then copy and paste to print. Very frustrating!!! Not a good experience for the price!!! Considering trying someone else next year. You've been so good for so long, what happened???
Date published: 2021-05-12
Rated 5 out of 5 by from Won't do taxes without Turbo Tax! Filing taxes is always painful. Turbo Tax is an effective anaesthetic. Flawless data transfer either directly from my bank or from uploaded documents, and flawless math saves time and minimizes aggravation. I had to chat or speak with 3 tax experts along the way and I never had to wait very long. Their competency was mixed, but I was very fortunate to connect by phone with an expert who was able to answer my lingering questions, and was even able to provide insights on how to approach next year's taxes. I won't ever do my taxes without Turbo Tax assistance!
Date published: 2021-05-12
Rated 5 out of 5 by from Always helpful if needed We've used Turbo Tax several years now. They make sure everything is explained well and offer suggestions. It's saved us money being able to use it
Date published: 2021-05-12
Rated 5 out of 5 by from Thanks Piper was amazing! She was very prompt, accurate and easy to work with!
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax is excellent very simple and direct can’t make a mistake good follow up
Date published: 2021-05-12
Rated 5 out of 5 by from Loved turbo tax!! This was my first time doing my taxes, and turbo tax was fantastic!! I even was able to talk with someone who helped me through all of it!
Date published: 2021-05-12
Rated 5 out of 5 by from Very efficient, excellent ! Very thorough and I like the step by step approach !
Date published: 2021-05-12
Rated 5 out of 5 by from worth every cent really good setup especially with the premium assistance
Date published: 2021-05-12
Rated 5 out of 5 by from Best Online Tax Software! Best and easiest online software, self guided and always accurate, highly recommend!
Date published: 2021-05-12
Rated 2 out of 5 by from Careful with payments to the government My efile was rejected because the AGI did not match. I obtained the AGI directly from the IRS and it matched so I do not know if this is a government or Turbo Tax issue. I have used HR Block for years and they would not print the payment voucher until the efile was accepted. Beware Turbo Tax did print the payment voucher so I assumed it was safe to send the money in and I did so. Now I have to hope a government agency will correctly credit my income tax payment with a paper return.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1385