TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Always love TurboTax I have been a faithful Turbo Tax user for over 20 years!!! thanks for the great product.
Date published: 2021-10-12
Rated 5 out of 5 by from Simplified a big mess Income from 3 different states, and 3 different lines of work made me dread tax time this year. I don't know what I'd have done without my Turbo Tax advisors. An exemplary service!
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax is easy to use, and thorough I have been using Turbo Tax for years, I have found that even with complicated "life" issues, the easy Q and A format along with help functions helps to make sure things are right.
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax gets the job done, but -- The prompts are relatively easy to understand, but it hung up on the California return and would not let me change certain items until changes were made in the Federal return that were carried over to the state return. Didn't quite make sense, but I worked with Joshua and he was very patient and persistent in getting to something that un-glitched the state return.
Date published: 2021-10-12
Rated 4 out of 5 by from TT is good, hard taxes this year. I had a lot of trouble this year. Taxes were complex, computer problems and some TT problems. Finally got through it and filed late using a new computer. TT could use some tweaking. I have used TT for many years.
Date published: 2021-10-12
Rated 3 out of 5 by from A few blemishes in the EasyStep process Overall same as last year but confusing on rental properties and entering QBI. Error check asked me to put in a smaller loss than actual to comply with a total loss sum from the prior year. No explanation, very confusing. Unfortunately this scared me into getting the AuditDefense which is pretty gimmicky, but if I didn't have this buggy entry issue in TurboTax I wouldn't be lacking confidence that made me get AuditDefense.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Good! Better than last year. It took me almost 3 hours to complete, but it was clearer than the year before.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience Timely, efficient, and knowledgeable. Much less stressful than working with a private CPA.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience! I was in a bind and Michelle + team walked me through every step. Got my taxes done on time and felt great about the experience!
Date published: 2021-10-12
Rated 1 out of 5 by from site difficult and chat didn't help site was difficult and didn't work right. and chat was not helpful
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 1326
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always love TurboTax I have been a faithful Turbo Tax user for over 20 years!!! thanks for the great product.
Date published: 2021-10-12
Rated 5 out of 5 by from Simplified a big mess Income from 3 different states, and 3 different lines of work made me dread tax time this year. I don't know what I'd have done without my Turbo Tax advisors. An exemplary service!
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax is easy to use, and thorough I have been using Turbo Tax for years, I have found that even with complicated "life" issues, the easy Q and A format along with help functions helps to make sure things are right.
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax gets the job done, but -- The prompts are relatively easy to understand, but it hung up on the California return and would not let me change certain items until changes were made in the Federal return that were carried over to the state return. Didn't quite make sense, but I worked with Joshua and he was very patient and persistent in getting to something that un-glitched the state return.
Date published: 2021-10-12
Rated 4 out of 5 by from TT is good, hard taxes this year. I had a lot of trouble this year. Taxes were complex, computer problems and some TT problems. Finally got through it and filed late using a new computer. TT could use some tweaking. I have used TT for many years.
Date published: 2021-10-12
Rated 3 out of 5 by from A few blemishes in the EasyStep process Overall same as last year but confusing on rental properties and entering QBI. Error check asked me to put in a smaller loss than actual to comply with a total loss sum from the prior year. No explanation, very confusing. Unfortunately this scared me into getting the AuditDefense which is pretty gimmicky, but if I didn't have this buggy entry issue in TurboTax I wouldn't be lacking confidence that made me get AuditDefense.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Good! Better than last year. It took me almost 3 hours to complete, but it was clearer than the year before.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience Timely, efficient, and knowledgeable. Much less stressful than working with a private CPA.
Date published: 2021-10-12
Rated 5 out of 5 by from Great experience! I was in a bind and Michelle + team walked me through every step. Got my taxes done on time and felt great about the experience!
Date published: 2021-10-12
Rated 1 out of 5 by from site difficult and chat didn't help site was difficult and didn't work right. and chat was not helpful
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 1326