TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from is easy to use, Great experience, use Turbo for more than 15 years... import document area can be improved a bit, importing company W2 form, etc.
Date published: 2021-05-13
Rated 4 out of 5 by from Better than it used to be Everything was fine and we used the live consultation with good results. However, we do have a COMPLAINT ! What makes you think a $40 charge is OK when you get your fees anyway from the IRS refund ?!?!?! We went back and paid upfront to avoid this ! You get enough of our hard earned cash anyway!!!
Date published: 2021-05-13
Rated 5 out of 5 by from thank you lily ....lily did pretty good she helped me alot thank you
Date published: 2021-05-13
Rated 4 out of 5 by from easy peezy I enjoyed the the pop-ups that explained each section
Date published: 2021-05-13
Rated 1 out of 5 by from Turbo tax should be actually free It has a bunch of tricks where it will have advertisement saying "free" but needed to buy the delux.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax - Can't go wrong TurboTax provides me with great instructions, and accounts for so many scenarios, which gives me a ton of confidence in this tax software!
Date published: 2021-05-13
Rated 3 out of 5 by from Using for Years This is the first time I bought the software and it said it came with 1 free state tax return. and then made me pay for it...
Date published: 2021-05-13
Rated 5 out of 5 by from It was great. Very easy to use and extremely helpful. First time using it and will definitely use it next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Love it! I love how easy it is to go through all the steps. It's also easy to navigate back to check on things. The only issue I had was that I usually use the free edition and didn't qualify for it this year, but even when I was on the main site every time I logged in it went straight to the free file. It took me quite a while to figure my way into the paid edition. I could have free filed at other sites, but I really like the convenience of Turbo Tax.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is GREAT!! Even though we had to wait on a call back; it was worth the wait. The that helped us was very knowledgeable and helped us to work out the problem and continued on to file our taxes.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1315
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from is easy to use, Great experience, use Turbo for more than 15 years... import document area can be improved a bit, importing company W2 form, etc.
Date published: 2021-05-13
Rated 4 out of 5 by from Better than it used to be Everything was fine and we used the live consultation with good results. However, we do have a COMPLAINT ! What makes you think a $40 charge is OK when you get your fees anyway from the IRS refund ?!?!?! We went back and paid upfront to avoid this ! You get enough of our hard earned cash anyway!!!
Date published: 2021-05-13
Rated 5 out of 5 by from thank you lily ....lily did pretty good she helped me alot thank you
Date published: 2021-05-13
Rated 4 out of 5 by from easy peezy I enjoyed the the pop-ups that explained each section
Date published: 2021-05-13
Rated 1 out of 5 by from Turbo tax should be actually free It has a bunch of tricks where it will have advertisement saying "free" but needed to buy the delux.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax - Can't go wrong TurboTax provides me with great instructions, and accounts for so many scenarios, which gives me a ton of confidence in this tax software!
Date published: 2021-05-13
Rated 3 out of 5 by from Using for Years This is the first time I bought the software and it said it came with 1 free state tax return. and then made me pay for it...
Date published: 2021-05-13
Rated 5 out of 5 by from It was great. Very easy to use and extremely helpful. First time using it and will definitely use it next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Love it! I love how easy it is to go through all the steps. It's also easy to navigate back to check on things. The only issue I had was that I usually use the free edition and didn't qualify for it this year, but even when I was on the main site every time I logged in it went straight to the free file. It took me quite a while to figure my way into the paid edition. I could have free filed at other sites, but I really like the convenience of Turbo Tax.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is GREAT!! Even though we had to wait on a call back; it was worth the wait. The that helped us was very knowledgeable and helped us to work out the problem and continued on to file our taxes.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1315