TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 4 out of 5 by from KP TurboTax has always made life easy. Taxes are done on time with no worries. Previous years are there for you to review, updates on all laws current.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax has Been a Great Tool Since I've used it for a number of years, I like how my assets are track and depreciated for me. TurboTax also ask easy to follow leading questions to step you through the process of filing your taxes.
Date published: 2022-04-16
Rated 1 out of 5 by from Hidden Fee At End I selected the recommended option to pay for the turbo tax fee from my refund. Once I had entered all required details I get a screen with 2 terms and conditions to read. It seemed weird so I opened them to see what it was for. Well it was for the pay from refund option, which had a hidden $39 fee. Had i not opened those terms i would not have known about this until it was deducted from my refund. WAY TOO LATE at that point.... I had to go back 6 or 7 steps to change the option to pay with credit card. What do you know, NO FEE!! I know anyone going through this stressful and long process would appreciate transparency when you are adding fees to our tax process. You already push your upgrades at us the entire time and now you are hiding fees. I will not be using your service next year.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is easy to self prepare and submit return.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is neato i hate math and absolutely have no idea what to do or how to do my own taxes. turbo tax made it easy enough I actually did it.. lol
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great! Easy to use and find to find the information needed to answer tax questions.
Date published: 2022-04-16
Rated 1 out of 5 by from Awful cumbersome zero support Extremely difficult and cumbersome, no way to review or see what's entered-I was confused and frustrated multiple times in using this system
Date published: 2022-04-16
Rated 2 out of 5 by from Rough Year I have used TurboTax for several years now. I've always felt like it's a little pricey for what I need, and I don't like the hidden fee options they save for the end... BUT for the sake of convenience, it's been my continued choice. However, this year, I sold my home and needed to repay my first time homebuyer's credit. The software asked me if I had that credit, I checked yes. The software responded by saying the 5405 form would be deleted, did I want that. I checked no. To which I was redirected to the same question and the cycle continued for about 10 rounds until I figured that I must not need the form, or the software would help me with what I needed when I got there. Nope. My filing was rejected because I was missing that form and I had to figure out where to find it and how to fill it out myself. Very disappointed this year. I also bought it early at COSTCO thinking I was being smart and saving a few dollars, but really it was the same price because they still had an added charge to e-file for state.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for a number of years. each year it seems to get easier.
Date published: 2022-04-16
Rated 1 out of 5 by from Lost a Customer I've been filing with Turbotax since 2013. Every year I was able to file without stress. This year was completely different. My rep was not helpful, she was condescending in the way she spoke with me and could not have made this any more stressful.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1282
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from KP TurboTax has always made life easy. Taxes are done on time with no worries. Previous years are there for you to review, updates on all laws current.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax has Been a Great Tool Since I've used it for a number of years, I like how my assets are track and depreciated for me. TurboTax also ask easy to follow leading questions to step you through the process of filing your taxes.
Date published: 2022-04-16
Rated 1 out of 5 by from Hidden Fee At End I selected the recommended option to pay for the turbo tax fee from my refund. Once I had entered all required details I get a screen with 2 terms and conditions to read. It seemed weird so I opened them to see what it was for. Well it was for the pay from refund option, which had a hidden $39 fee. Had i not opened those terms i would not have known about this until it was deducted from my refund. WAY TOO LATE at that point.... I had to go back 6 or 7 steps to change the option to pay with credit card. What do you know, NO FEE!! I know anyone going through this stressful and long process would appreciate transparency when you are adding fees to our tax process. You already push your upgrades at us the entire time and now you are hiding fees. I will not be using your service next year.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is easy to self prepare and submit return.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is neato i hate math and absolutely have no idea what to do or how to do my own taxes. turbo tax made it easy enough I actually did it.. lol
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is great! Easy to use and find to find the information needed to answer tax questions.
Date published: 2022-04-16
Rated 1 out of 5 by from Awful cumbersome zero support Extremely difficult and cumbersome, no way to review or see what's entered-I was confused and frustrated multiple times in using this system
Date published: 2022-04-16
Rated 2 out of 5 by from Rough Year I have used TurboTax for several years now. I've always felt like it's a little pricey for what I need, and I don't like the hidden fee options they save for the end... BUT for the sake of convenience, it's been my continued choice. However, this year, I sold my home and needed to repay my first time homebuyer's credit. The software asked me if I had that credit, I checked yes. The software responded by saying the 5405 form would be deleted, did I want that. I checked no. To which I was redirected to the same question and the cycle continued for about 10 rounds until I figured that I must not need the form, or the software would help me with what I needed when I got there. Nope. My filing was rejected because I was missing that form and I had to figure out where to find it and how to fill it out myself. Very disappointed this year. I also bought it early at COSTCO thinking I was being smart and saving a few dollars, but really it was the same price because they still had an added charge to e-file for state.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for a number of years. each year it seems to get easier.
Date published: 2022-04-16
Rated 1 out of 5 by from Lost a Customer I've been filing with Turbotax since 2013. Every year I was able to file without stress. This year was completely different. My rep was not helpful, she was condescending in the way she spoke with me and could not have made this any more stressful.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1282