TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Way too expensive The service is way too expensive for people who have minor investments and things through things like Stash and Acorns. And it doesn't do a great job of explaining how to enter or confirm information for those documents
Date published: 2022-04-18
Rated 5 out of 5 by from It was great She was helpful and patient in helping me with my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Product It was super easy to do the taxes this year. Thanks
Date published: 2022-04-18
Rated 3 out of 5 by from Estate and Trust Income Support Needs Improvement I have trust income from an estate. Very problematic to get it to work on the PA state return. PA RK-1 is not properly supported and for some returns I had to manually create a Schedule J to initiate the process. For another it insisted my return was either a PArtnership or and S Corporation. It was neither, but the program would not let me omit that answer. It seemed like I needed to be in a different worksheet, but there was no way to switch. Happy to discuss more. Very frustrated to have to file a return with incorrect information after paying top dollar for this software.
Date published: 2022-04-18
Rated 4 out of 5 by from Simple and fast Makes a confusing and frustrating process much easier.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use! TurboTax is one of the most user-friendly programs I've used. The help topics are very clear and easy to understand.
Date published: 2022-04-18
Rated 4 out of 5 by from State E-File Should be free With the amount charged it should include one free STATE E-File
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful The filing was quick and very easy to follow. I will use this program again next year.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is great but could still be improved! It's mostly easy and has got a nice and convenient guidance. But sometimes I struggle to return to topics even with the usage of flags. There are questions I get asked again and again and TurboTax does not prefill the answer I chose before. That way it is more difficult to return to a screen that was maintained by me before.
Date published: 2022-04-18
Rated 5 out of 5 by from So easy to use! I've been filing taxed through TurboTax for years and it's simple, easy to follow and quick.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1265
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Way too expensive The service is way too expensive for people who have minor investments and things through things like Stash and Acorns. And it doesn't do a great job of explaining how to enter or confirm information for those documents
Date published: 2022-04-18
Rated 5 out of 5 by from It was great She was helpful and patient in helping me with my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Product It was super easy to do the taxes this year. Thanks
Date published: 2022-04-18
Rated 3 out of 5 by from Estate and Trust Income Support Needs Improvement I have trust income from an estate. Very problematic to get it to work on the PA state return. PA RK-1 is not properly supported and for some returns I had to manually create a Schedule J to initiate the process. For another it insisted my return was either a PArtnership or and S Corporation. It was neither, but the program would not let me omit that answer. It seemed like I needed to be in a different worksheet, but there was no way to switch. Happy to discuss more. Very frustrated to have to file a return with incorrect information after paying top dollar for this software.
Date published: 2022-04-18
Rated 4 out of 5 by from Simple and fast Makes a confusing and frustrating process much easier.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use! TurboTax is one of the most user-friendly programs I've used. The help topics are very clear and easy to understand.
Date published: 2022-04-18
Rated 4 out of 5 by from State E-File Should be free With the amount charged it should include one free STATE E-File
Date published: 2022-04-18
Rated 5 out of 5 by from Wonderful The filing was quick and very easy to follow. I will use this program again next year.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is great but could still be improved! It's mostly easy and has got a nice and convenient guidance. But sometimes I struggle to return to topics even with the usage of flags. There are questions I get asked again and again and TurboTax does not prefill the answer I chose before. That way it is more difficult to return to a screen that was maintained by me before.
Date published: 2022-04-18
Rated 5 out of 5 by from So easy to use! I've been filing taxed through TurboTax for years and it's simple, easy to follow and quick.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1265