TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from Goodnstuff Great tool - form and other items Tom help complete ntexes
Date published: 2022-04-16
Rated 2 out of 5 by from Not worth it At the end taxes were filed, but I don’t know who to blame, my agent didn’t call me for almost two weeks, like at all, then he told me it was because he only works on evenings, and I have a second shift job, which made it really hard to communicate. TurboTax should match the agent and costumer schedule to make it easier.
Date published: 2022-04-16
Rated 5 out of 5 by from My go to for Tax time Thank you for making a hard time, easy and painless.
Date published: 2022-04-16
Rated 4 out of 5 by from Fast and Easy Intuitive and easy. This comment fields requirements' are too long
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use! I had the best help from Carolyn in reviewing my taxes. Articulate, competent, explains well, calm and has a great sense of humor!
Date published: 2022-04-16
Rated 5 out of 5 by from Love TurboTax Use it every year..........................................................
Date published: 2022-04-16
Rated 5 out of 5 by from Great service, I have been doing it the last few years. The service is easy and I recommend it to others
Date published: 2022-04-16
Rated 1 out of 5 by from Deceitful Did engage in chat. Was told information that was completely false.
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo tax is getting worse every year I attempted to e file. I received an IND-031-04. AGI or pin incorrect. PIN is a made up number of my choosing. AGI came right off of my 1040 line 11, as instructed, from my taxes I did on Turbo Tax last year. Still rejected. Turbo tax support page says maybe enter 0 in AGI window. Did that. Still rejected. Turbo Tax support- non existent . Tried to sign into my Turbo Tax account. The verification asked for Name /address/ssn/DOB etc. Entered it . Turbo Tax didn't recognize the first name even tho it is exactly from my tax forms. They did however collect $25 to file my state taxes, which will probably be impossible to get refunded. Turbo Tax/Intuit is broken. Good at collecting money, not good at provide a product or support.
Date published: 2022-04-16
Rated 3 out of 5 by from Not as automated for Trust returns as expected Trust returns aren't as well supported as personal tax returns. No specific handling for 1099-R although this is common for trusts. E-File doesn't support my state (CT) but when completing the filing step it e-files the federal and then goes straight to done without going through the state print/mail process.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1253
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Goodnstuff Great tool - form and other items Tom help complete ntexes
Date published: 2022-04-16
Rated 2 out of 5 by from Not worth it At the end taxes were filed, but I don’t know who to blame, my agent didn’t call me for almost two weeks, like at all, then he told me it was because he only works on evenings, and I have a second shift job, which made it really hard to communicate. TurboTax should match the agent and costumer schedule to make it easier.
Date published: 2022-04-16
Rated 5 out of 5 by from My go to for Tax time Thank you for making a hard time, easy and painless.
Date published: 2022-04-16
Rated 4 out of 5 by from Fast and Easy Intuitive and easy. This comment fields requirements' are too long
Date published: 2022-04-16
Rated 5 out of 5 by from Easy to use! I had the best help from Carolyn in reviewing my taxes. Articulate, competent, explains well, calm and has a great sense of humor!
Date published: 2022-04-16
Rated 5 out of 5 by from Love TurboTax Use it every year..........................................................
Date published: 2022-04-16
Rated 5 out of 5 by from Great service, I have been doing it the last few years. The service is easy and I recommend it to others
Date published: 2022-04-16
Rated 1 out of 5 by from Deceitful Did engage in chat. Was told information that was completely false.
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo tax is getting worse every year I attempted to e file. I received an IND-031-04. AGI or pin incorrect. PIN is a made up number of my choosing. AGI came right off of my 1040 line 11, as instructed, from my taxes I did on Turbo Tax last year. Still rejected. Turbo tax support page says maybe enter 0 in AGI window. Did that. Still rejected. Turbo Tax support- non existent . Tried to sign into my Turbo Tax account. The verification asked for Name /address/ssn/DOB etc. Entered it . Turbo Tax didn't recognize the first name even tho it is exactly from my tax forms. They did however collect $25 to file my state taxes, which will probably be impossible to get refunded. Turbo Tax/Intuit is broken. Good at collecting money, not good at provide a product or support.
Date published: 2022-04-16
Rated 3 out of 5 by from Not as automated for Trust returns as expected Trust returns aren't as well supported as personal tax returns. No specific handling for 1099-R although this is common for trusts. E-File doesn't support my state (CT) but when completing the filing step it e-files the federal and then goes straight to done without going through the state print/mail process.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1253