TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Great but Foreign Dividend Income entered manually I have used it for many years and I really do like it. I like I can switch between Easy Step and Forms to double check entry flow. The Personal Info section could have bank account and pins there instead of buried later. Being able to go through sections as I want is a big plus. It is a 5 star unless you own foreign stocks and bonds then a 4 star. My main complaint for Stock owners is Foreign Dividend Income for Foreign Taxes paid has to be entered manually after going through brokerage 1099's downloaded from my brokerages and adding up the numbers and determining the countries. TurboTax does download directly the brokerage info, foreign tax paid, but does not identify the associated dividend data. The brokerage download is a BIG time saver if you own many stocks with entering all the transactions. I am now doing my taxes for a $6 million trust and avoiding the accountant fees.
Date published: 2022-10-16
Rated 5 out of 5 by from tax prep Great help, could not have done it on my own. The professional was helpful and knowledgeable.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax continues to provide excellent service TurboTax continues to provide excellent service. Used TurboTax for 10+ years.
Date published: 2022-10-16
Rated 5 out of 5 by from Good It was very easy to use. I wish I could say more but I'm extremely busy
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is very convenient Turbo Tax is worth the price for me and easy to use it.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo tax Easy to use, navigate, simple questions, understanding the content is rather easy than other tax softwares
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax 2021 review We've been using TurboTax since 2002. This year we needed to deal with several things: sale of house, divorce, one of us moving to a different state. This made taxes more challenging for 2021. All of this could be done via TurboTax. I did need to call once for some help and the person was great.
Date published: 2022-10-16
Rated 5 out of 5 by from Awesome I owe a lot of my sanity to Debra and Melissa for walking me through this and helping address a couple things i missed and helping me maximize my return. Thank you so much.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is GREAT! Excellent and very helpful. Walkthrough application is very detail and almost 95% clear
Date published: 2022-10-16
Rated 4 out of 5 by from turbo reviewer is wonderful, process painful entering the data and getting connected to begin the review process was slow, painful and not intuitive. 12 hrs of waiting for call to be picked up was horrendous. the call placement kept timing out and suspect that was putting me to back of line. Danielle saved the day for you! she was helpful, informative, easy to understand and very patient with my inexperience. she made the filing painless and very reassuring
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 126
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great but Foreign Dividend Income entered manually I have used it for many years and I really do like it. I like I can switch between Easy Step and Forms to double check entry flow. The Personal Info section could have bank account and pins there instead of buried later. Being able to go through sections as I want is a big plus. It is a 5 star unless you own foreign stocks and bonds then a 4 star. My main complaint for Stock owners is Foreign Dividend Income for Foreign Taxes paid has to be entered manually after going through brokerage 1099's downloaded from my brokerages and adding up the numbers and determining the countries. TurboTax does download directly the brokerage info, foreign tax paid, but does not identify the associated dividend data. The brokerage download is a BIG time saver if you own many stocks with entering all the transactions. I am now doing my taxes for a $6 million trust and avoiding the accountant fees.
Date published: 2022-10-16
Rated 5 out of 5 by from tax prep Great help, could not have done it on my own. The professional was helpful and knowledgeable.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax continues to provide excellent service TurboTax continues to provide excellent service. Used TurboTax for 10+ years.
Date published: 2022-10-16
Rated 5 out of 5 by from Good It was very easy to use. I wish I could say more but I'm extremely busy
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is very convenient Turbo Tax is worth the price for me and easy to use it.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo tax Easy to use, navigate, simple questions, understanding the content is rather easy than other tax softwares
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax 2021 review We've been using TurboTax since 2002. This year we needed to deal with several things: sale of house, divorce, one of us moving to a different state. This made taxes more challenging for 2021. All of this could be done via TurboTax. I did need to call once for some help and the person was great.
Date published: 2022-10-16
Rated 5 out of 5 by from Awesome I owe a lot of my sanity to Debra and Melissa for walking me through this and helping address a couple things i missed and helping me maximize my return. Thank you so much.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is GREAT! Excellent and very helpful. Walkthrough application is very detail and almost 95% clear
Date published: 2022-10-16
Rated 4 out of 5 by from turbo reviewer is wonderful, process painful entering the data and getting connected to begin the review process was slow, painful and not intuitive. 12 hrs of waiting for call to be picked up was horrendous. the call placement kept timing out and suspect that was putting me to back of line. Danielle saved the day for you! she was helpful, informative, easy to understand and very patient with my inexperience. she made the filing painless and very reassuring
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 126