TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 3 out of 5 by from expensive I think it is too expensive. I don't think it should cost so much
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great Been using it for years and years, it never disapoints
Date published: 2021-05-14
Rated 3 out of 5 by from turbotax is NOT awesome To begin with the disc I bought at Costco would not load. I then downloaded turbotax premier online using the license code on the cd jacket. It also wouldn't finish loading, getting stuck at the same spot as the cd. I called customer support and was directed to the most incompetent person I have ever encountered. After a futile 30 minutes, I eventually hung up. I called again the next day hoping to do better and was helped by some one who was very helpful and competent, and was up and running in a few minutes. After completing my return and attempting to efile I was asked to pay for turbo again even though I submitted a license code. I don't know what transpired there even though the efile went through. When last updating, the program attempted to update Alabama instead of California, so I had to cancel that.
Date published: 2021-05-14
Rated 4 out of 5 by from Awesome Easy to use and if you need help you just use the help.
Date published: 2021-05-14
Rated 5 out of 5 by from Kirk from Multi-State Live Assist was AMAZING Kirk did an excellent job of providing me piece of mind while navigating my complex multi-state filing for 2020. THANK YOU KIRK! He deserves a raise!
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX IS EASY & REASSURING I use Turbo Tax all the time. It is very simple and accurate you won't miss a deduction with this process.
Date published: 2021-05-14
Rated 5 out of 5 by from After 20+ years I have used it for over 20 years and I still find it simple and easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from Love TurboTax! Usually do my taxes myself.. But this year I had questions that were a little different from last filing year... Spoke to a tax expert and he was FANTASTIC! Answered all my questions so that I understood with no problems! Defiantly will be using TurboTax Live next year! Thanks again!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is the only way to file! i have been using Turbo Tax for over 10 years and have always received great service. My returns were filed correctly and refunds timely.
Date published: 2021-05-14
Rated 5 out of 5 by from turbo tax is great it was easier than i thought it would be. very convenient big fan.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1233
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from expensive I think it is too expensive. I don't think it should cost so much
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is great Been using it for years and years, it never disapoints
Date published: 2021-05-14
Rated 3 out of 5 by from turbotax is NOT awesome To begin with the disc I bought at Costco would not load. I then downloaded turbotax premier online using the license code on the cd jacket. It also wouldn't finish loading, getting stuck at the same spot as the cd. I called customer support and was directed to the most incompetent person I have ever encountered. After a futile 30 minutes, I eventually hung up. I called again the next day hoping to do better and was helped by some one who was very helpful and competent, and was up and running in a few minutes. After completing my return and attempting to efile I was asked to pay for turbo again even though I submitted a license code. I don't know what transpired there even though the efile went through. When last updating, the program attempted to update Alabama instead of California, so I had to cancel that.
Date published: 2021-05-14
Rated 4 out of 5 by from Awesome Easy to use and if you need help you just use the help.
Date published: 2021-05-14
Rated 5 out of 5 by from Kirk from Multi-State Live Assist was AMAZING Kirk did an excellent job of providing me piece of mind while navigating my complex multi-state filing for 2020. THANK YOU KIRK! He deserves a raise!
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX IS EASY & REASSURING I use Turbo Tax all the time. It is very simple and accurate you won't miss a deduction with this process.
Date published: 2021-05-14
Rated 5 out of 5 by from After 20+ years I have used it for over 20 years and I still find it simple and easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from Love TurboTax! Usually do my taxes myself.. But this year I had questions that were a little different from last filing year... Spoke to a tax expert and he was FANTASTIC! Answered all my questions so that I understood with no problems! Defiantly will be using TurboTax Live next year! Thanks again!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is the only way to file! i have been using Turbo Tax for over 10 years and have always received great service. My returns were filed correctly and refunds timely.
Date published: 2021-05-14
Rated 5 out of 5 by from turbo tax is great it was easier than i thought it would be. very convenient big fan.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1233