TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very good Great live support. Individual discovered some errors and corrected them.
Date published: 2021-05-18
Rated 1 out of 5 by from No Help Available There is no way to get help with my question on IP PINS. I have spent most of my day trying to get help - can't connect to a call center, the IRS is too busy, sounds like I have to pay more money to get TurboTax Live - RIDICULOUS!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax every year! I have used TurboTax for years because I like how it steps one thru all the items. Did have a few items in the 2020 version - I had accidentally indicated that we had 1095-A form and it was a challenge to find the right spot where to remove that check mark. Another item was that my employer had applied for the state ID and TurboTax did not stop me until I was ready to submit my return. An early warning would have been nice as I thought it was acceptable to have 'Applied for' in the state ID field.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax takes the stress out of taxes Been using this service for a few years now. I love its simplicity. They walk you through step by step so you know that your taxes are accurate. Thank you Turbo Tax. You've got a customer for life.
Date published: 2021-05-18
Rated 4 out of 5 by from Easy Easy to use, we have used turbo tax for several years, and it saves us money every year.
Date published: 2021-05-18
Rated 3 out of 5 by from slow to load Opening it takes to long as well as reopening once it is saved. Locked up several times during filing. Once the file is saved it shouldnt take longer than a few seconds to reopen get rid of the updates once the return has been started..
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and User Friendly I've used TurboTax for years. Very satisfied! Will use it again next year!
Date published: 2021-05-18
Rated 2 out of 5 by from App not as easy as website I tried using the app to file my taxes, as I was on vacation. On the app, I thought I had finished filing and not until I checked on my computer did I see that I hadn't finished filing. The Credit Karma marketing is so overdone that it confuses the filing process. Definitely won't rely on the app in the future.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome So easy to use!! Walks you through it all !!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is the best The process was very easy and they were on top of it all and notified me as soon as any issues came up.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1206
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good Great live support. Individual discovered some errors and corrected them.
Date published: 2021-05-18
Rated 1 out of 5 by from No Help Available There is no way to get help with my question on IP PINS. I have spent most of my day trying to get help - can't connect to a call center, the IRS is too busy, sounds like I have to pay more money to get TurboTax Live - RIDICULOUS!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax every year! I have used TurboTax for years because I like how it steps one thru all the items. Did have a few items in the 2020 version - I had accidentally indicated that we had 1095-A form and it was a challenge to find the right spot where to remove that check mark. Another item was that my employer had applied for the state ID and TurboTax did not stop me until I was ready to submit my return. An early warning would have been nice as I thought it was acceptable to have 'Applied for' in the state ID field.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax takes the stress out of taxes Been using this service for a few years now. I love its simplicity. They walk you through step by step so you know that your taxes are accurate. Thank you Turbo Tax. You've got a customer for life.
Date published: 2021-05-18
Rated 4 out of 5 by from Easy Easy to use, we have used turbo tax for several years, and it saves us money every year.
Date published: 2021-05-18
Rated 3 out of 5 by from slow to load Opening it takes to long as well as reopening once it is saved. Locked up several times during filing. Once the file is saved it shouldnt take longer than a few seconds to reopen get rid of the updates once the return has been started..
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and User Friendly I've used TurboTax for years. Very satisfied! Will use it again next year!
Date published: 2021-05-18
Rated 2 out of 5 by from App not as easy as website I tried using the app to file my taxes, as I was on vacation. On the app, I thought I had finished filing and not until I checked on my computer did I see that I hadn't finished filing. The Credit Karma marketing is so overdone that it confuses the filing process. Definitely won't rely on the app in the future.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome So easy to use!! Walks you through it all !!!!!!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is the best The process was very easy and they were on top of it all and notified me as soon as any issues came up.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1206