TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax Needs Improving ! 1) TurboTax *needs* to be able to handle all ASCII characters such as Unicode/UTF-8 characters (including non-Latin scripts and international currency symbols such as the € (euro) & ₹ (rupee) symbols, etc. 2) Support for dropping Word-formatted text into explanation lines (or at least Notepad's) rather than type it line-by-line (in monospaced font) and *most irritatingly*, with a short scroll bar and then having a limit to how many such lines you can type. This has been a VERY TIME-CONSUMING trial-&-error process to add explanations for certain line items needed by the IRS. There should NOT be a limit to the amount of information you need to provide as it is based on someone else's idea of what should be the limit rather than the explainers. 3) Need to add support for F8833-Treaty-Based Return Position Disclosure that allows eFiling the taxes.
Date published: 2021-05-31
Rated 4 out of 5 by from Used Turbo for the 8th year Greatly helpful but I do think I was charged twice for using turbo Tax.
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax is awsome! Turbo Tax is always very easy to use!! I have used it for the last 10 years.
Date published: 2021-05-31
Rated 5 out of 5 by from Turbot Tax is totally terrific I'm not very tech savvy, but Turbo Tax makes me feel like I'm Stephen Hawking!
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax helped me out!! I filed my taxes two weeks late, using Turbo Tax, This service was very helpful.
Date published: 2021-05-31
Rated 4 out of 5 by from TURBO TAX WORKS IVE USED IT FOR YEARS. ITS RELIABLE AND CONSISTENT
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax is great. Everything was great. Had no problems and everything was easy.
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax is very easy! Turbo Tax is always easy and complete. We are able to complete each section and know that nothing has been omitted. From income to deductions and investments, we feel confident that everything has been covered.
Date published: 2021-05-31
Rated 1 out of 5 by from 20 Year Former Customer This year was the worst with the forced updates and the little to no technical support. The go to is the community of users who are in need of technical support because of the trash updates that are pushed out by Intuit. Thanks but no thanks.
Date published: 2021-05-31
Rated 4 out of 5 by from A High Quality Tax Service I chose the self-employed tax sevice. Service was thorough and intuitive. Price is nearly double though and i could not get a tax expert to review it for a week.
Date published: 2021-05-31
All TurboTax® Offerings Reviews - Page 1202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Needs Improving ! 1) TurboTax *needs* to be able to handle all ASCII characters such as Unicode/UTF-8 characters (including non-Latin scripts and international currency symbols such as the € (euro) & ₹ (rupee) symbols, etc. 2) Support for dropping Word-formatted text into explanation lines (or at least Notepad's) rather than type it line-by-line (in monospaced font) and *most irritatingly*, with a short scroll bar and then having a limit to how many such lines you can type. This has been a VERY TIME-CONSUMING trial-&-error process to add explanations for certain line items needed by the IRS. There should NOT be a limit to the amount of information you need to provide as it is based on someone else's idea of what should be the limit rather than the explainers. 3) Need to add support for F8833-Treaty-Based Return Position Disclosure that allows eFiling the taxes.
Date published: 2021-05-31
Rated 4 out of 5 by from Used Turbo for the 8th year Greatly helpful but I do think I was charged twice for using turbo Tax.
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax is awsome! Turbo Tax is always very easy to use!! I have used it for the last 10 years.
Date published: 2021-05-31
Rated 5 out of 5 by from Turbot Tax is totally terrific I'm not very tech savvy, but Turbo Tax makes me feel like I'm Stephen Hawking!
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax helped me out!! I filed my taxes two weeks late, using Turbo Tax, This service was very helpful.
Date published: 2021-05-31
Rated 4 out of 5 by from TURBO TAX WORKS IVE USED IT FOR YEARS. ITS RELIABLE AND CONSISTENT
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax is great. Everything was great. Had no problems and everything was easy.
Date published: 2021-05-31
Rated 5 out of 5 by from Turbo Tax is very easy! Turbo Tax is always easy and complete. We are able to complete each section and know that nothing has been omitted. From income to deductions and investments, we feel confident that everything has been covered.
Date published: 2021-05-31
Rated 1 out of 5 by from 20 Year Former Customer This year was the worst with the forced updates and the little to no technical support. The go to is the community of users who are in need of technical support because of the trash updates that are pushed out by Intuit. Thanks but no thanks.
Date published: 2021-05-31
Rated 4 out of 5 by from A High Quality Tax Service I chose the self-employed tax sevice. Service was thorough and intuitive. Price is nearly double though and i could not get a tax expert to review it for a week.
Date published: 2021-05-31
All TurboTax® Offerings Reviews - Page 1202