TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from I've used TT for years TT is easy to use. Convinced my wife to use it when we received a larger return with TT than with her service and she had to pay for the service. we've been TT customers ever since.
Date published: 2021-05-15
Rated 5 out of 5 by from LOVE, love, love turbo tax!! Can't live w/o it! TurboTax is so simple to use. Even when my returns were rejected because of my error - it was so simple to fix my errors and resend everything back in! So GREAT! WIthout using TurboTax that would've been a HUGE headache! And on top of that - my refunds would've taken much longer to receive back. Thank you, TurboTax!
Date published: 2021-05-15
Rated 5 out of 5 by from super helpful Jamie was excellent- she was helpful and patient. She was also quick.
Date published: 2021-05-15
Rated 5 out of 5 by from Staff very pleasant and helpful. Spoke to Paula and Barry, CpA and both were very understanding and great to wokd with. Explained thungs I did not understand andwent step by step on all thngs I had questions about.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is amazing! This is my first time EVER to file my own taxes. It's great!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax the best ever I had a few problem that I couldn't understand. When I got online with turbo tax chat that was all I needed. They are the best.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax Spoke with 3 different experts, resolved all issues with each.
Date published: 2021-05-15
Rated 2 out of 5 by from Slow, help is unhelpful I have used Turbotax for years. This year's software seems slower and more buggy than previous. Help files lack solutions - just repeat other users' inquiries without answers. Unclear information flow. Trying track source of input not useful. Don't like having to pay to file when I've already paid for software and e-filing saves everyone time and money.
Date published: 2021-05-15
Rated 5 out of 5 by from Love this so much! We needed prompts - thank you for giving them! Wish imports worked for us.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Live Is Great! Stephanie was quick, efficient, and very personable. She explained things to me very simply and made the whole process more enjoyable.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1188
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I've used TT for years TT is easy to use. Convinced my wife to use it when we received a larger return with TT than with her service and she had to pay for the service. we've been TT customers ever since.
Date published: 2021-05-15
Rated 5 out of 5 by from LOVE, love, love turbo tax!! Can't live w/o it! TurboTax is so simple to use. Even when my returns were rejected because of my error - it was so simple to fix my errors and resend everything back in! So GREAT! WIthout using TurboTax that would've been a HUGE headache! And on top of that - my refunds would've taken much longer to receive back. Thank you, TurboTax!
Date published: 2021-05-15
Rated 5 out of 5 by from super helpful Jamie was excellent- she was helpful and patient. She was also quick.
Date published: 2021-05-15
Rated 5 out of 5 by from Staff very pleasant and helpful. Spoke to Paula and Barry, CpA and both were very understanding and great to wokd with. Explained thungs I did not understand andwent step by step on all thngs I had questions about.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is amazing! This is my first time EVER to file my own taxes. It's great!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax the best ever I had a few problem that I couldn't understand. When I got online with turbo tax chat that was all I needed. They are the best.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax Spoke with 3 different experts, resolved all issues with each.
Date published: 2021-05-15
Rated 2 out of 5 by from Slow, help is unhelpful I have used Turbotax for years. This year's software seems slower and more buggy than previous. Help files lack solutions - just repeat other users' inquiries without answers. Unclear information flow. Trying track source of input not useful. Don't like having to pay to file when I've already paid for software and e-filing saves everyone time and money.
Date published: 2021-05-15
Rated 5 out of 5 by from Love this so much! We needed prompts - thank you for giving them! Wish imports worked for us.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Live Is Great! Stephanie was quick, efficient, and very personable. She explained things to me very simply and made the whole process more enjoyable.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1188