TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Read unbiased reviews from real TurboTax Premier customers. Uncover 450+ deductions and
credits and auto-import your crypto and stock activity.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Ease To Fill TurboTax The new format is easy to follow, very nice to complete my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is more complicated than the Tax Code!!! Liked last year's format better. This format was very difficult to maneuver. Why do I have to submit a form 8949 when it is already part of the package of papers you have produced for me??? And why can't I submit a form for the purchase of an energy efficient door?? I have to, apparently, send in more forms to the IRS, why not a form for a door?? Individual screens did not fill the page; it was annoying scrolling down to find what I needed to click. What is with the check mark in the box??Sometimes you leave it alone, other times you are supposed to click it, but there is no change in the box, so you don't know what to do. Too expensive!! When I first started using TT, it was only $$ for the disc and a second state filing. Now it is almost $100 for the disc, plus $119 if you don't want any help filing, plus $39 for a state filing and$69 for something else. If you put the real price on the sticker, no one would buy it!!! (about $327) . Cut out the cartoons. We are an adult audience. Am very dissatisfied by the program. Will probably go to an accountant next year. And I used to do TCE (Tax Counseling for the Elderly)
Date published: 2023-04-18
Rated 5 out of 5 by from Outstanding Platform Easily file taxes from multiple sources of income.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and convenient as always Always a great experience. The only way I've ever done taxes.
Date published: 2023-04-18
Rated 3 out of 5 by from Ease of using turbo I found that some areas were not user friendly. I felt like I was being rushed to enter my information. What’s with the race mode??!! Didn’t like that at all. The live session with Marcilla was awesome. She really helped me! Tried unsuccessfully to connect with a live expert. Never received a call from them
Date published: 2023-04-18
Rated 5 out of 5 by from Takes you through every step Helps in every way!! Been using it for years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Not bad. Easy. First time using turbo tax. I think everything went well. I'll update if I need to
Date published: 2023-04-18
Rated 2 out of 5 by from High fees for no reason Every year I get charged more and more even though my returns are not complicated. This will be the last year I use Turbo Tax.
Date published: 2023-04-18
Rated 1 out of 5 by from I will not be using Turbo Tax again Turbo Tax has become an unfriendly user website. I will not be using next year. Too many ads. I don't want MAX! Stop asking! Get to my return and file.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you Turbo Tax! The tools Turbo Tax implemented to complete my taxes were very helpful.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Ease To Fill TurboTax The new format is easy to follow, very nice to complete my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is more complicated than the Tax Code!!! Liked last year's format better. This format was very difficult to maneuver. Why do I have to submit a form 8949 when it is already part of the package of papers you have produced for me??? And why can't I submit a form for the purchase of an energy efficient door?? I have to, apparently, send in more forms to the IRS, why not a form for a door?? Individual screens did not fill the page; it was annoying scrolling down to find what I needed to click. What is with the check mark in the box??Sometimes you leave it alone, other times you are supposed to click it, but there is no change in the box, so you don't know what to do. Too expensive!! When I first started using TT, it was only $$ for the disc and a second state filing. Now it is almost $100 for the disc, plus $119 if you don't want any help filing, plus $39 for a state filing and$69 for something else. If you put the real price on the sticker, no one would buy it!!! (about $327) . Cut out the cartoons. We are an adult audience. Am very dissatisfied by the program. Will probably go to an accountant next year. And I used to do TCE (Tax Counseling for the Elderly)
Date published: 2023-04-18
Rated 5 out of 5 by from Outstanding Platform Easily file taxes from multiple sources of income.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and convenient as always Always a great experience. The only way I've ever done taxes.
Date published: 2023-04-18
Rated 3 out of 5 by from Ease of using turbo I found that some areas were not user friendly. I felt like I was being rushed to enter my information. What’s with the race mode??!! Didn’t like that at all. The live session with Marcilla was awesome. She really helped me! Tried unsuccessfully to connect with a live expert. Never received a call from them
Date published: 2023-04-18
Rated 5 out of 5 by from Takes you through every step Helps in every way!! Been using it for years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Not bad. Easy. First time using turbo tax. I think everything went well. I'll update if I need to
Date published: 2023-04-18
Rated 2 out of 5 by from High fees for no reason Every year I get charged more and more even though my returns are not complicated. This will be the last year I use Turbo Tax.
Date published: 2023-04-18
Rated 1 out of 5 by from I will not be using Turbo Tax again Turbo Tax has become an unfriendly user website. I will not be using next year. Too many ads. I don't want MAX! Stop asking! Get to my return and file.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you Turbo Tax! The tools Turbo Tax implemented to complete my taxes were very helpful.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1181