TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from It was simple and easy. It came with simple instuctions. I enjoyed the little encouragements on the way to finishing the task at hand. Also how many options to save was nice.
Date published: 2021-05-15
Rated 5 out of 5 by from Simple, Easy process Completing our taxes again this year was simple and easy with Turbo Tax. They walked me through each step and reminded me of a couple of things I had forgotten. Turbo Tax helps guide you to the best refund (least amount owed) options.
Date published: 2021-05-15
Rated 1 out of 5 by from Terrible Didn't install on Windows 7. Said it was "insecure". That should be my decision, not yours. I am an experienced and security conscious programmer. Windows 10 will not ever become something I use willingly for any reason. Security conscious technical people use open source, Intuit should as well. You should write a Linux version or at least something that doesn't force me to upgrade to Microsoft's latest mistake. And no, I don't ever intend to use the web version as long as a desktop version is available. Web sites are even less secure than Windows 10. Saved my bank account correctly from last years return. Then made me reenter it twice for my state and federal refunds. Kind of pointless to save something and then never let people use it. I liked TurboTax much better back in the 1990's before marketing got in the way of a usable product.
Date published: 2021-05-15
Rated 5 out of 5 by from You just can't beat the convenience I was DREADING filing taxes this year because I began working in another state. I literally waited to the last minute. Finally after making appointments with tax offices and not showing, I decided to stick with what I know... Turbo Tax. I have used Turbo tax for the last 3 years. I was just afraid I would be too confused with the changes I experienced in 2020 but nay nay. Super smooth and simple as always!
Date published: 2021-05-15
Rated 3 out of 5 by from Other than internal errors that I had to pay for… I had a problem with home business expenses. The program thought I had two home offices and didn’t allow for me to change to one. I had to pay for an expert to help me and I feel like it was more of a problem with the program and not “Tax Advice”. I think I got hit for $120 I didn’t need to spend.
Date published: 2021-05-15
Rated 5 out of 5 by from Always helpful I've been using TurboTax for years. This year, some of my income changed, and TurboTax helped me to navigate the additional info that I had to change. When I had a question, I was able to access the help from a live professional with ease. We were even able to talk over the phone to make sure that I had all the correct information entered into the right places. I will certainly be using TurboTax again and again.
Date published: 2021-05-15
Rated 1 out of 5 by from TURBO TAX IS TRASH FOR INVESTMENTS SOOOO FRUSTERATED USING YOUR SOFTWARE FOR INVESTMENTS. IT WAS ASKING ME TO ENTER MY 1099 MANUALLY LINE BY LINE! WHEN I SOLD MY INVESTMENTS, WHEN I BOUGHT THEM IT WAS LUDICROUS. IT WAS TAKING HOURS.
Date published: 2021-05-15
Rated 1 out of 5 by from TURBO TAX COST TOO MUCH!!!!!! I was unpleasantly surprised at how much turbo tax had increased. I made a call to an expert, and turbo tax charged me for using the expert WITHOUT telling me it would cost extra.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is Great. I have used Turbo Tax several years and have no complaints.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Is the Best! I have been using TurboTax for quite sometime. This year I consulted Turbo on multiple questions. The customer service was excellent. Everybody that I talked to were customer friendly. The last person I spoke with, his name was Ryan, was extremely helpful.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1174
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It was simple and easy. It came with simple instuctions. I enjoyed the little encouragements on the way to finishing the task at hand. Also how many options to save was nice.
Date published: 2021-05-15
Rated 5 out of 5 by from Simple, Easy process Completing our taxes again this year was simple and easy with Turbo Tax. They walked me through each step and reminded me of a couple of things I had forgotten. Turbo Tax helps guide you to the best refund (least amount owed) options.
Date published: 2021-05-15
Rated 1 out of 5 by from Terrible Didn't install on Windows 7. Said it was "insecure". That should be my decision, not yours. I am an experienced and security conscious programmer. Windows 10 will not ever become something I use willingly for any reason. Security conscious technical people use open source, Intuit should as well. You should write a Linux version or at least something that doesn't force me to upgrade to Microsoft's latest mistake. And no, I don't ever intend to use the web version as long as a desktop version is available. Web sites are even less secure than Windows 10. Saved my bank account correctly from last years return. Then made me reenter it twice for my state and federal refunds. Kind of pointless to save something and then never let people use it. I liked TurboTax much better back in the 1990's before marketing got in the way of a usable product.
Date published: 2021-05-15
Rated 5 out of 5 by from You just can't beat the convenience I was DREADING filing taxes this year because I began working in another state. I literally waited to the last minute. Finally after making appointments with tax offices and not showing, I decided to stick with what I know... Turbo Tax. I have used Turbo tax for the last 3 years. I was just afraid I would be too confused with the changes I experienced in 2020 but nay nay. Super smooth and simple as always!
Date published: 2021-05-15
Rated 3 out of 5 by from Other than internal errors that I had to pay for… I had a problem with home business expenses. The program thought I had two home offices and didn’t allow for me to change to one. I had to pay for an expert to help me and I feel like it was more of a problem with the program and not “Tax Advice”. I think I got hit for $120 I didn’t need to spend.
Date published: 2021-05-15
Rated 5 out of 5 by from Always helpful I've been using TurboTax for years. This year, some of my income changed, and TurboTax helped me to navigate the additional info that I had to change. When I had a question, I was able to access the help from a live professional with ease. We were even able to talk over the phone to make sure that I had all the correct information entered into the right places. I will certainly be using TurboTax again and again.
Date published: 2021-05-15
Rated 1 out of 5 by from TURBO TAX IS TRASH FOR INVESTMENTS SOOOO FRUSTERATED USING YOUR SOFTWARE FOR INVESTMENTS. IT WAS ASKING ME TO ENTER MY 1099 MANUALLY LINE BY LINE! WHEN I SOLD MY INVESTMENTS, WHEN I BOUGHT THEM IT WAS LUDICROUS. IT WAS TAKING HOURS.
Date published: 2021-05-15
Rated 1 out of 5 by from TURBO TAX COST TOO MUCH!!!!!! I was unpleasantly surprised at how much turbo tax had increased. I made a call to an expert, and turbo tax charged me for using the expert WITHOUT telling me it would cost extra.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is Great. I have used Turbo Tax several years and have no complaints.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Is the Best! I have been using TurboTax for quite sometime. This year I consulted Turbo on multiple questions. The customer service was excellent. Everybody that I talked to were customer friendly. The last person I spoke with, his name was Ryan, was extremely helpful.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1174