TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from I will be moving on from TT next year Cost goes up and service goes down. I now have to pay extra to answer questions related to your poor communication in your forms? I am doing a simple deduction form, why am I pay $60 for fed and another $50 for state. Then transaction fees. Id rathe pay a person who will answer questions.
Date published: 2022-04-18
Rated 5 out of 5 by from A trusted product Using turbo tax every year is very helpful and convenient.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the best! I’ve been using TT for years. This year I engaged LIVE due to some changes in my income for last year and I couldn’t be happier with the result!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peazy Free for military!! So awesome TTax does this! User friendly, super fast, no stress
Date published: 2022-04-18
Rated 5 out of 5 by from Sooo Quick! My previous tax preparer was a CPA and he charged me more than 3 times what Turbo tax does!! wish I had switched to TT long ago! TT is so easy to use and quick!!
Date published: 2022-04-18
Rated 3 out of 5 by from Needed to add forms and had lots of time to figure I had to add a new car and couldn't figure out how to attach a new shedule c
Date published: 2022-04-18
Rated 1 out of 5 by from Didn't love it one bit! I found it absolutely outrageous with all of the additional adds on being advertised when this is promoted as a free tax filing service. Especially when you HAVE to upgrade to do certain things like adding deductions as a self-employed person. I've done my taxes with TurboTax for 5 years now, and if I wasn't an idiot who put off filing to the last minute I would have gone elsewhere. Also, when you tell someone a customer service rep is going to call them in 5 minutes, they should actually eventually end up calling that person.
Date published: 2022-04-18
Rated 1 out of 5 by from Unsure/hidden option I was not sure what i m paying and what option i selected until i got to the filing portion. Which irked me when i saw i m paying more than my return
Date published: 2022-04-18
Rated 5 out of 5 by from Really great! Really great! you just have to answer the question.Super easy
Date published: 2022-04-18
Rated 5 out of 5 by from Lost without your Help Every year the taxes get more and more difficult to do, so I rely on Turbo more than ever
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I will be moving on from TT next year Cost goes up and service goes down. I now have to pay extra to answer questions related to your poor communication in your forms? I am doing a simple deduction form, why am I pay $60 for fed and another $50 for state. Then transaction fees. Id rathe pay a person who will answer questions.
Date published: 2022-04-18
Rated 5 out of 5 by from A trusted product Using turbo tax every year is very helpful and convenient.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the best! I’ve been using TT for years. This year I engaged LIVE due to some changes in my income for last year and I couldn’t be happier with the result!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peazy Free for military!! So awesome TTax does this! User friendly, super fast, no stress
Date published: 2022-04-18
Rated 5 out of 5 by from Sooo Quick! My previous tax preparer was a CPA and he charged me more than 3 times what Turbo tax does!! wish I had switched to TT long ago! TT is so easy to use and quick!!
Date published: 2022-04-18
Rated 3 out of 5 by from Needed to add forms and had lots of time to figure I had to add a new car and couldn't figure out how to attach a new shedule c
Date published: 2022-04-18
Rated 1 out of 5 by from Didn't love it one bit! I found it absolutely outrageous with all of the additional adds on being advertised when this is promoted as a free tax filing service. Especially when you HAVE to upgrade to do certain things like adding deductions as a self-employed person. I've done my taxes with TurboTax for 5 years now, and if I wasn't an idiot who put off filing to the last minute I would have gone elsewhere. Also, when you tell someone a customer service rep is going to call them in 5 minutes, they should actually eventually end up calling that person.
Date published: 2022-04-18
Rated 1 out of 5 by from Unsure/hidden option I was not sure what i m paying and what option i selected until i got to the filing portion. Which irked me when i saw i m paying more than my return
Date published: 2022-04-18
Rated 5 out of 5 by from Really great! Really great! you just have to answer the question.Super easy
Date published: 2022-04-18
Rated 5 out of 5 by from Lost without your Help Every year the taxes get more and more difficult to do, so I rely on Turbo more than ever
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1161