TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 2 out of 5 by from It’s very helpful Easy to understand questions & the back button is great! Plus it time out!!! I was concerned since I had to find my user/password.
Date published: 2022-04-18
Rated 4 out of 5 by from I THOUGHT IT WAS GOING TO BE FREE I DID NOT NEED ANY HELP FROM A TAX EXPERT AND WAS SURPISED THAT I HAD TO PAY ALMOST $200 FOR THE SERVICE. I THOUGHT IT WAS FREE.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax was Great The Turbo Tax tool was very easy to use. It took several times to use the camera, but overall it was good.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is a lifesaver I honestly have no idea what I am doing when it comes to taxes, but turbotax makes it easy to file and I love them for it!
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Turbo It is fast and easy. Waited until late to file and Turbo Tax was a lifeline to get things done.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo Tax needs better simplified instructions Had to review issues several times to understand what was being communicated in the area of IRA and Mortgage. Making it complex to understand will make me fine another service.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax was very easy to use. IT SEEMED LIKE A VERY EASY PROCESS. I WAS ABLE TO GET THROUGH THE PROCESS FAIRLY QUICK.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is my go to! I have used Turbo Tax since the first time it was available, which means you had to go to a store and buy the CD disc. I love the ease of online, the step-by-step hand holding and all the questions asked. I have learned so much from TurboTax with the online reasoning and explanations.
Date published: 2022-04-18
Rated 3 out of 5 by from Issues this year. There were several issues this year. I’m really disappointed so if I’m this disappointed next year I will change because I hate taxes in general and you shouldn’t make it this hard. You had me redo stuff so it looked like I did double earnings, (I manually corrected it). You didn’t show me my taxes owed as I went along, and you didn’t show me how much I needed to pay until the very end when I choose CC. Then you had me fill in the spot that showed how much I paid by CC except when you deduct one faint, barely readable, line from the other it doesn’t come out to the amount I paid. Completely idiotic. If it looks like this next year I will quit TurboTax.
Date published: 2022-04-18
Rated 4 out of 5 by from turbotax is great great to know someone is available to assist at any point in my process
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1158
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It’s very helpful Easy to understand questions & the back button is great! Plus it time out!!! I was concerned since I had to find my user/password.
Date published: 2022-04-18
Rated 4 out of 5 by from I THOUGHT IT WAS GOING TO BE FREE I DID NOT NEED ANY HELP FROM A TAX EXPERT AND WAS SURPISED THAT I HAD TO PAY ALMOST $200 FOR THE SERVICE. I THOUGHT IT WAS FREE.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax was Great The Turbo Tax tool was very easy to use. It took several times to use the camera, but overall it was good.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is a lifesaver I honestly have no idea what I am doing when it comes to taxes, but turbotax makes it easy to file and I love them for it!
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Turbo It is fast and easy. Waited until late to file and Turbo Tax was a lifeline to get things done.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo Tax needs better simplified instructions Had to review issues several times to understand what was being communicated in the area of IRA and Mortgage. Making it complex to understand will make me fine another service.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax was very easy to use. IT SEEMED LIKE A VERY EASY PROCESS. I WAS ABLE TO GET THROUGH THE PROCESS FAIRLY QUICK.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is my go to! I have used Turbo Tax since the first time it was available, which means you had to go to a store and buy the CD disc. I love the ease of online, the step-by-step hand holding and all the questions asked. I have learned so much from TurboTax with the online reasoning and explanations.
Date published: 2022-04-18
Rated 3 out of 5 by from Issues this year. There were several issues this year. I’m really disappointed so if I’m this disappointed next year I will change because I hate taxes in general and you shouldn’t make it this hard. You had me redo stuff so it looked like I did double earnings, (I manually corrected it). You didn’t show me my taxes owed as I went along, and you didn’t show me how much I needed to pay until the very end when I choose CC. Then you had me fill in the spot that showed how much I paid by CC except when you deduct one faint, barely readable, line from the other it doesn’t come out to the amount I paid. Completely idiotic. If it looks like this next year I will quit TurboTax.
Date published: 2022-04-18
Rated 4 out of 5 by from turbotax is great great to know someone is available to assist at any point in my process
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1158