TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 4 out of 5 by from good but not great Overall very helpfull but on form 1098 I didn't have a copy and had it downloaded electronically then it asked questions about what was in some of the boxes, so I had to get the document still. Don't like the way it try's to coerce you to use them for state taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is there. It's alright. Definitely the easiest way to do my taxes which I vibe with.
Date published: 2022-04-16
Rated 3 out of 5 by from FED e-file was a problem with AGI (or Self Pin) I resubmitted e-file multiple times with the Correct AGI from 2020 ... but kept getting IND-031-04 rejected on both the Fed and State! So after this error would not "fix" I had to file by mail for both Fed and State! I had already paid the $25 e-file fee for the State - which turns out was a waste of money! Not happy about that. FYI I used TurboTax 2020, but filed by mail ... so I suspect the Self PIN number for the 2021 may be causing the problem??? I am also not happy with the help explanations on the Turbox Tax website for this issue.
Date published: 2022-04-16
Rated 5 out of 5 by from love turbo tax It is user friendly and that is very important to me.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo Tax Taxed Me I was offered $20 off to file with Turbo Tax through my bank app. I neither received any such discount and ended up paying more then I have ever paid to file and on a return where I only made 20k last year.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is Awesome The Turbotax platform is very efficient, it provides step by step guidelines to help you to file your taxes accurately and error free. There is also the option to speak with a tax expert if you need additional assistance.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax LIVE feature was AWESOME I really, really liked being able to ask questions to the live agent.
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to use I have no complaints. Very easy to use. Helpful screen hints everywhere.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax keeps getting better every year !! This year's turbo tax was easier to use, navigate and understand. Thanks for making an unfortunate necessary evil - filing - go a little better !!
Date published: 2022-04-16
Rated 5 out of 5 by from About as easy as taxes are going to get. I used turbo tax for free when I was active duty. The interface has improved over the years and the live support is good and seems to be improving. I thought I would save myself some trouble a year or two ago and went to a brick and mortar shop to have my taxes "done for [me]". After gathering all my documentation (not sure there's a way to avoid that step), I watched a "specialist" enter everything is similar software. I had to stop and correct them about a energy credit for solar. That aside, for the time it took to drive to and from, wait (despite have an appointment), and explain things, it didn't save time or money. I'm back to turbo tax, probably for good.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1154
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good but not great Overall very helpfull but on form 1098 I didn't have a copy and had it downloaded electronically then it asked questions about what was in some of the boxes, so I had to get the document still. Don't like the way it try's to coerce you to use them for state taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is there. It's alright. Definitely the easiest way to do my taxes which I vibe with.
Date published: 2022-04-16
Rated 3 out of 5 by from FED e-file was a problem with AGI (or Self Pin) I resubmitted e-file multiple times with the Correct AGI from 2020 ... but kept getting IND-031-04 rejected on both the Fed and State! So after this error would not "fix" I had to file by mail for both Fed and State! I had already paid the $25 e-file fee for the State - which turns out was a waste of money! Not happy about that. FYI I used TurboTax 2020, but filed by mail ... so I suspect the Self PIN number for the 2021 may be causing the problem??? I am also not happy with the help explanations on the Turbox Tax website for this issue.
Date published: 2022-04-16
Rated 5 out of 5 by from love turbo tax It is user friendly and that is very important to me.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo Tax Taxed Me I was offered $20 off to file with Turbo Tax through my bank app. I neither received any such discount and ended up paying more then I have ever paid to file and on a return where I only made 20k last year.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is Awesome The Turbotax platform is very efficient, it provides step by step guidelines to help you to file your taxes accurately and error free. There is also the option to speak with a tax expert if you need additional assistance.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax LIVE feature was AWESOME I really, really liked being able to ask questions to the live agent.
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to use I have no complaints. Very easy to use. Helpful screen hints everywhere.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax keeps getting better every year !! This year's turbo tax was easier to use, navigate and understand. Thanks for making an unfortunate necessary evil - filing - go a little better !!
Date published: 2022-04-16
Rated 5 out of 5 by from About as easy as taxes are going to get. I used turbo tax for free when I was active duty. The interface has improved over the years and the live support is good and seems to be improving. I thought I would save myself some trouble a year or two ago and went to a brick and mortar shop to have my taxes "done for [me]". After gathering all my documentation (not sure there's a way to avoid that step), I watched a "specialist" enter everything is similar software. I had to stop and correct them about a energy credit for solar. That aside, for the time it took to drive to and from, wait (despite have an appointment), and explain things, it didn't save time or money. I'm back to turbo tax, probably for good.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1154